by Scott Mulkey, M-EDP | Jul 16, 2026 | cXm Pros Newsletter
July 2026 Community Update | cXm Professionals Newsletter President’s Message Welcome to the July issue of the cXm Professionals Association Newsletter. This month marks another exciting step forward as we continue expanding the educational resources, professional...
by Scott Mulkey, M-EDP | Jun 18, 2026 | cXm Pros Newsletter
Can You Clearly Define Your Customer Communications Environment? Can You Clearly Define Your Customer Communications Environment? Most organizations can describe the individual technologies they use to create and deliver customer communications. They can identify...
by Scott Mulkey, M-EDP | May 19, 2026 | cXm Pros Newsletter
CXMPA Brings Customer Communications Center Stage at PRINTING United Expo 2026 The customer communications industry is coming back together. cXm Professionals Association (CXMPA) is proud to announce its growing participation at the 2026 PRINTING United Expo, helping...
by Scott Mulkey, M-EDP | Apr 21, 2026 | cXm Pros Newsletter
CCM and CXM Are Redefining What Counts as Data CCM and CXM Are Redefining What Counts as Data In a recent cXm Professionals LinkedIn poll, we asked: What is the biggest CXM challenge right now? The top response wasn’t tools, channels, or even...
by Scott Mulkey, M-EDP | Mar 19, 2026 | cXm Pros Newsletter
CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences Over the past two years, the Customer Communications Management (CCM) market...
by Scott Mulkey, M-EDP | Feb 11, 2026 | cXm Pros Newsletter
A Strong Start to the 2026 Educational Series A Strong Start to the 2026 Educational Series We kicked off the 2026 Educational Series with an engaging and thought-provoking session, “From CCM to CXM: Navigating the Next Era of Customer Communications,” presented by...
