Certification Skills Matrix

Show where your work
demonstrates professional
depth and breadth.

The matrix gives candidates and evaluators a common way to connect real work to the selected certification discipline.

How it works

Two axes describe the
work.

The horizontal axis identifies activities in the Communications Systems Development Lifecycle. The vertical axis identifies Workflow Journey Components involved in the work.

Candidates using the Work Example Portfolio identify intersections where their evidence demonstrates a working level of skill or higher. The matrix supports evaluation; it does not turn EDP, CCMP and CXMP into levels.

The complete framework

See the 17-by-19 matrix.

The intersections are intentionally blank. Candidates mark only the cells supported by their work-example evidence for the selected certification discipline.

Horizontal axis

17 lifecycle activities

01 Stakeholder adoption
02 Strategy & Objectives
03 Requirements gathering
04 Business analysis
05 Technical analysis
06 Architecture
07 Governance
08 Information Architecture, Content, & Experience Design
09 Project design
10 Development
11 Critical Communications Recovery (Disaster Recovery)
12 Testing and quality assurance
13 Production (Launch)
14 Evaluation & Optimization
15 Knowledge sharing / training
16 Sales & marketing
17 Maintenance

Vertical axis

19 journey components

01 Data
02 Document objects
03 Content Assets
04 Compliance, Privacy & Accessibility
05 Personalization & Decisioning
06 Preference Management
07 Journey & Interaction Orchestration
08 Composition
09 Print stream transforms and manipulations
10 Print management
11 Digital presentation
12 Archive
13 Printing technology and process
14 Mobile delivery
15 Web delivery
16 Inserting technologies
17 Systematic document distribution
18 Customer Feedback & Insights
19 Analytics & Measurement

Using the matrix

Relate each example to your selected discipline.

The same framework supports all three certifications. The responsibilities, judgment, contributions and outcomes shown in the work establish whether the evidence aligns to EDP, CCMP or CXMP.

1

Select the discipline

Choose the certification that most directly matches the professional work you can demonstrate.

2

Choose three examples

At least two examples must be based on work completed within the past five years.

3

Mark supported intersections

Identify where each example demonstrates working skill or knowledge, advanced skill or expert skill.

4

Explain your contribution

Describe your role, judgment, results and the evidence that supports the selected cells.

A shared framework

Different disciplines
can use the same
matrix.

01

Document systems, composition, production, output, delivery and archive.

02

Communication strategy, content, governance, personalization, channels and operations.

03

Experience design, journey orchestration, accessibility, feedback, analytics and improvement.