A COMMUNITY FOR CCM & CXM LEADERS
Commission Expands Professional Certification Program October NewsletterCertification Press ReleaseIndustry Perspective
As Customer Communications Go Digital, What Happens to Print?
Advancing the customer communications industry
Serving Professionals and Providers
cXm Professionals Association (CXMPA), a not-for-profit industry association of customer communication experts, solution partners, and experience-minded thought leaders. It’s you, our members—industry professionals from enterprise organizations, technology partners, and service providers — who are the heart of this community, dedicated to advancing the fields of Customer Communications Management (CCM) and Communications Experience Management (CXM).
cXm Professionals Association Announces 2026 Industry Award Recipients for Customer Communications Innovation
ATLANTA, GA — September 8, 2026 — The cXm Professionals Association (CXMPA) today announced the recipients of its 2026 Industry Awards, recognizing technologies and real-world implementations that advance print, mail, and customer communications.
After PRINTING United: What We Saw, Heard & Learned
Date/Time: Wednesday, October 21, 2026, at 12 – 1 PM Eastern
Presented by: Pat McGrew, M-EDP
Presented and Sponsored by:
- What caught Pat’s attention across the PRINTING United show floor
- What’s new and noteworthy in print technology, production, and workflow
- Trends and conversations shaping the future of print, mail, and customer communications
Beyond the AI Hype: Practical AI for Customer Communications
Date/Time: Wednesday, October 28, 2026, at 12 – 1 PM Eastern
Presented by: G. N. Shah
- How AI is being applied to real-world customer communications and business workflows
- Practical examples of AI in action through Innovatix solutions 10xReach and OpenParser AI
- Where AI, agentic technologies, and emerging capabilities could take customer communications next
cXm PROFESSIONALS ASSOCIATION FOUNDING SPONSORS
Gold
Gold
Silver
Silver
Silver
Bronze
Bronze