by Scott Mulkey, M-EDP | May 19, 2026 | Press Releases
FOR IMMEDIATE RELEASE CXMPA Brings Customer Communications Center Stage at PRINTING United Expo 2026 Association returns to North America’s largest print event with a full day of focused education on September 24 and opens nominations for the 2026 Industry...
by Scott Mulkey, M-EDP | Apr 21, 2026 | cXm Pros Newsletter
CCM and CXM Are Redefining What Counts as Data CCM and CXM Are Redefining What Counts as Data In a recent cXm Professionals LinkedIn poll, we asked: What is the biggest CXM challenge right now? The top response wasn’t tools, channels, or even...
by Scott Mulkey, M-EDP | Mar 19, 2026 | cXm Pros Newsletter
CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences Over the past two years, the Customer Communications Management (CCM) market...
by Scott Mulkey, M-EDP | Feb 11, 2026 | cXm Pros Newsletter
A Strong Start to the 2026 Educational Series A Strong Start to the 2026 Educational Series We kicked off the 2026 Educational Series with an engaging and thought-provoking session, “From CCM to CXM: Navigating the Next Era of Customer Communications,” presented by...
by Scott Mulkey, M-EDP | Jan 13, 2026 | cXm Pros Newsletter
Happy New Year from cXm Professionals Association! Happy New Year from cXm Professionals Association! As we welcome 2026, we’re excited to kick off a new year of knowledge sharing, collaboration, and professional growth within the customer communications industry....
