CXM Community
cXm Pros Newsletters & Articles
Latest Industry Newsletters & Articles
A Season of Thanks for Our CCM/CXM Community
A Season of Thanks for Our CCM/CXM Community! As November comes to a close, and we prepare to celebrate Thanksgiving in the US with family and friends, we want to sincerely thank our incredible cXm Professionals community. Your ongoing support and dedication...
The Customer Communications Industry Is Thriving at PRINTING United!
The Customer Communications Industry Is Thriving at PRINTING United! In a year of change and transformation for our trade association, there were many unknowns heading into this year’s expo — but the results exceeded every expectation. PRINTING United reminded...
A Connected Community cXm Professionals Social Hour
In September, we launched our very first cXm Pros Social Hour, hosted by Jonathan Malone-McGrew, EDP. The session brought to life what makes cXm Professionals unique: a space where our professional community comes together to connect, exchange ideas, and shape what’s...
A Community Reintroduced: Reflections on the cXm Professionals Virtual Launch
On August 20th, we held our very first event as the cXm Professionals Association (CXMPA). This milestone wasn’t simply about unveiling a new name—it was about reaffirming our commitment to the industry’s evolution and to the professionals who make it thrive. Our...
Introducing the cXm Professionals Association!
We are proud to introduce the launch of our new association, cXm Professionals, an industry community of customer communication experts, solution partners, and experience-minded thought leaders. It’s you, our members—industry professionals from enterprise...
Xplor Community Update June 11, 2025
Xplor Community, Though the Xplor headquarters office closed, our community continues to offer industry professionals opportunities to learn, grow, and advance. The EDP Commission has continued to meet monthly to serve our peers seeking an EDA, EDP, and M-EDP through...
An Interview with Roger P. Gimbel, EDP, President, Gimbel & Associates
By Skip Henk, President/CEO, Xplor International Roger Gimbel and I have known each other for almost 30 years. For the last 20, through Xplor as Gimbel & Associates is a staunch supporter of the association as a Platinum Elite Partner, Diamond Event sponsor,...
Overcoming Common Challenges in CCM
This blog originally posted by MacroSoft and can be found here Overcoming Common Challenges in CCM By Pavithra Joy In today’s business landscape, effective communication with customers is essential for success. As organizations strive to improve their customer...











