by Scott Mulkey, M-EDP | May 19, 2026 | Press Releases
FOR IMMEDIATE RELEASE CXMPA Brings Customer Communications Center Stage at PRINTING United Expo 2026 Association returns to North America’s largest print event with a full day of focused education on September 24 and opens nominations for the 2026 Industry...
by Scott Mulkey, M-EDP | Apr 21, 2026 | cXm Pros Newsletter
CCM and CXM Are Redefining What Counts as Data CCM and CXM Are Redefining What Counts as Data In a recent cXm Professionals LinkedIn poll, we asked: What is the biggest CXM challenge right now? The top response wasn’t tools, channels, or even...
by Scott Mulkey, M-EDP | Apr 21, 2026 | Article
Article CCM and CXM Are Redefining What Counts as Data Scott Mulkey, M-EDP • April 21, 2026 • 3 min read CCM and CXM Are Redefining What Counts as Data In a recent cXm Professionals LinkedIn poll, we asked: What is the biggest CXM challenge right now? The top response...
by Scott Mulkey, M-EDP | Mar 19, 2026 | cXm Pros Newsletter
CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences Over the past two years, the Customer Communications Management (CCM) market...
by Scott Mulkey, M-EDP | Mar 19, 2026 | Article
Article CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences Cecilia Mas, EDP • March 19, 2026 • 3 min read Over the past two years, the Customer Communications Management (CCM) market has seen a steady wave of acquisitions. While...