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Latest Industry Newsletters & Articles

Why is it so difficult to switch to digital?

Jul 20, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. July 20, 2016 According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the...

Customer Experience: Put the patty on the damn bun!

Jul 18, 2016 | Blog Frontpage, Skip's World

By Skip Henk, EDP, President/CEO of Xplor International Over the last year I have been spending a great deal of time better understanding the varying intricacies of a customer experience, its relationship to our industry, and how a great customer experience can pay...

What EDP Means to Me

Jul 6, 2016 | Blog Frontpage, Skip's World

Xplor President/CEO Interview with Franklin Friedmann, 20 Year EDP July 6, 2016 Continuing from my most recent interview, Benefits to Becoming EDP Certified, I recently caught up with Franklin Friedmann who will be celebrating his 20th year as an EDP this year to...

Improving the Customer Experience through Better Document Management

Jun 24, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. June 24, 2016 Every organization produces an endless stream of documents. And the more your business grows, the more documents you produce. So managing all those documents becomes...

Benefits to Becoming EDP Certified

Jun 16, 2016 | Blog Frontpage, Skip's World

Xplor President/CEO Interview with Cheryl Simerson, EDP, 2016 EDP Commission Chair June 16, 2016 Most everyone in the industry is familiar with continuing education and professional certifications. However, many may not be aware of the Electronic Document Professional...

How to Personalize Your Customer Communications

Jun 13, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. June 13, 2016 Personalizing customer communications continues to be a hot issue and many organizations still have a hard time doing it well. I regularly buy my beauty products at a fairly...