PANEL – Who’s in Control?

PANEL – Who’s in Control?

Title: PANEL – Who’s in Control? Track: System Controls Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 7 Moderator: Jerry Lazarus, Broadridge Financial Increasingly complex customer communications driven by big data, government regulations,...
How to Connect CCM to Customer Experience

How to Connect CCM to Customer Experience

Title: How to Connect CCM to Customer Experience Track: The Customer Experience Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 1 Presenter: John Zimmerer, Director of Marketing, Top Down Systems Did you know that improving your customer...