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Latest Industry Newsletters & Articles

Going Digital at Your Own Pace

May 25, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. May 25, 2016 Going digital: everybody’s talking about it. For some people, it’s a no-brainer and has been reality for a number of years. Others are still struggling to digitize their...

4 Ways to Improve Your Customer Communications

Apr 25, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. April 25, 2016 You’re probably bombarded with articles showing the need to improve your customer communications. Now that you’re well aware of the impact the customer experience can have on...

An interview with Harry Lewis, President of the Advanced Function Presentation Consortium

Mar 9, 2016 | Blog Frontpage, Skip's World

Xplor President/CEO Skip Henk Interviews Harry Lewis, President of the AFP Consortium Most everyone in the Xplor Community is familiar with AFP (advanced function presentation) and the impact it has had on our industry over the years. But AFP has come a long way since...

Personalized Video … where does it fit?

Mar 1, 2016 | Blog Frontpage, Skip's World

By Skip Henk, EDP, President/CEO of Xplor International *Cover photo compliments of Pitney Bowes EngageOne® Video mentioned in post Personalized Video … where does it fit? My Grandson recently participated in a “fun run” to help raise money for his school. He ran 39...

“What happens if we don’t and they stay?”

Feb 1, 2016 | Blog Frontpage, Skip's World

By Skip Henk, EDP, President/CEO of Xplor International Every year around this time I have the opportunity to speak with people about attending our annual conference. Generally questions include fees, the hotel, content, schedule, networking opportunities, and so on....

The Anti-Customer Experience

Nov 30, 2015 | Blog Frontpage, Skip's World

By Skip Henk, EDP, President/CEO of Xplor International A great deal of focus for Xploration 16 is on the Customer Experience as well as the technologies and processes that surround it. I must admit in helping put together our 2016 Education Matrix, I learned a great...