FOR IMMEDIATE RELEASE

cXm Professionals Association Returns to PRINTING United Expo with Customer Communications Education and Industry Recognition

CXMPA brings together CCM and CXM education, award-winning case studies, professional networking, and customer communications industry leaders in Las Vegas

ATLANTA, GA — September 23, 2026 — The cXm Professionals Association (CXMPA) returns to PRINTING United Expo 2026 in Las Vegas this week, bringing together customer communications professionals, technology providers, and industry leaders for education, professional networking, and recognition of innovation across print, mail, Customer Communications Management (CCM), and Communications Experience Management (CXM).

CXMPA’s activities culminate on Thursday, September 24, with a full day of educational programming in Room N120 at the Las Vegas Convention Center. Sessions will explore business growth, modern print and mail operations, customer communications, workforce and career development, artificial intelligence, communications experience design, postal insights, and award-winning technologies and solutions.

The program concludes with presentations from recipients of the 2026 CXMPA Industry Awards, allowing attendees an opportunity to hear the case studies behind technologies and implementations recognized for their operational impact and contribution to the customer communications industry. The 2026 Industry Awards will be formally presented following the case study presentations.

“PRINTING United brings together many different parts of the industry, which makes it an important opportunity for us to connect the conversations happening across print, mail, customer communications, and communications experiences. Our goal is to create opportunities for professionals to learn from one another, recognize work that is moving the industry forward, and build relationships across the broader customer communications community.”

— Scott Mulkey, President & CEO, CXMPA

Connect, Scan and Learn with CXMPA Founding Members

Throughout PRINTING United Expo, attendees can connect with CXMPA Founding Members across the show floor and access free educational content contributed by each member. Attendees can scan the CXMPA educational cubes available at participating booths to access the content and continue exploring topics relevant to the customer communications industry.

BlueCrest — Booth N5511
Crawford Technologies — Booth N5874
Innovatix Technology Partners — Booth N7550
Solimar Systems — Booth N6121

The show-floor initiative extends CXMPA’s educational mission beyond the classroom, giving attendees another way to learn, connect with industry professionals, and engage with the CXMPA community throughout the Expo.

Event At a Glance

What	CXMPA at PRINTING United Expo 2026
Expo Floor	September 23–25 • Opens at 9 AM Connect with CXMPA Founding Members + scan for free educational content
CXMPA Education Day	Thursday, September 24 • 9 AM – 5 PM
Where	PRINTING United Expo, Las Vegas Convention Center CXMPA Education Day: Room N120
Who Should Attend	Print and mail professionals, enterprise communications professionals, in-plant operations, service providers, technology providers, students, and professionals working across CCM and CXM
Plan Your Experience	cxmpa.org/pu26

About cXm Professionals Association (CXMPA)

The cXm Professionals Association (CXMPA) is a not-for-profit industry association advancing the customer communications profession and the disciplines of Customer Communications Management (CCM) and Communications Experience Management (CXM). CXMPA brings together enterprise professionals, service providers, technology partners, and industry leaders across the customer communications industry. Through industry education, professional certification programs, professional development, networking, collaboration, and recognition, CXMPA helps professionals and organizations strengthen the strategies, technologies, workflows, and practices used to create, manage, deliver, and improve customer communications across print, digital, and emerging channels. CXMPA carries forward the professional and educational legacy of Xplor International while expanding its focus for the evolving customer communications industry. Learn more at cxmpa.org.

Media Contact

Scott Mulkey

President & CEO, cXm Professionals Association

+1 404-998-8261

[email protected]

2440 Wisteria Dr #1188, Snellville, GA 30078

TOPICS:Customer communications, customer communications management, CCM, communications experience management, CXM, print and mail, professional development, industry education, professional networking, PRINTING United Expo 2026, customer communications technology, industry awards, CXMPA

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