CXM Professionals Association
  • Home
    • Our History
    • News
      • cXm Pros Industry Newsletters
      • Press Releases
    • Meet the Team – Contact Us
    • Newsletter Subscription
  • Partners
    • Sponsor Information
    • Association Partnership
    • Program Sponsorship
  • Membership
    • Information
    • Benefits
    • Types
  • Events
    • CXMPA at Printing United 2025
  • Certifications
    • Career Development Overview
    • Xplor Wiki
    • Industry Certification
      • EDP Certification Program
      • EDP Commission Board
      • EDA
      • EDP®
      • M-EDP
      • EDP Re-Certification
  • Industry Directory
  • Member Portal
Select Page
OpenText Exstream, Digital Transformation and Customer Communications Management

OpenText Exstream, Digital Transformation and Customer Communications Management

by Scott Mulkey, M-EDP | Jan 17, 2017 | Blog Frontpage, XPLOR

An Interview with OpenText Exstream, Senior Manager of Product Strategy By: Skip Henk, EDP – CEO of Xplor International Last year Open Text Corp. acquired certain customer-communications management assets from HP Inc., an acquisition that certainly expanded and...
Automating the steps in a standard purchasing process to improve customer experience

Automating the steps in a standard purchasing process to improve customer experience

by Scott Mulkey, M-EDP | Sep 29, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. September 29, 2016 Purchasing one of your products or services is only one of the steps in a more complex customer journey. By the time your customers get to the payment stage, they will...
Automating the steps in a standard purchasing process to improve customer experience

Providing a more relevant customer experience

by Scott Mulkey, M-EDP | Aug 3, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. August 3, 2016 Do you dream of flexibility when communicating with your customers? Do you want to offer a better customer experience? Are your organization’s systems too inflexible, keeping...
“Xplor at Graph Expo” Event Sponsored by Industry Leaders

“Xplor at Graph Expo” Event Sponsored by Industry Leaders

by Scott Mulkey, M-EDP | Jul 26, 2016 | Media Frontpage, Press Releases

Lutz, FL — July 26, 2016: Xplor International today announced that Canon Solutions America, Compart North America, Pitney Bowes and Xerox Corporation will be sponsoring this year’s Xplor at Graph Expo event being held September 27, 2016 during the Graph Expo show....
Customer Experience: Put the patty on the damn bun!

Customer Experience: Put the patty on the damn bun!

by Scott Mulkey, M-EDP | Jul 18, 2016 | Blog Frontpage, Skip's World

By Skip Henk, EDP, President/CEO of Xplor International Over the last year I have been spending a great deal of time better understanding the varying intricacies of a customer experience, its relationship to our industry, and how a great customer experience can pay...
« Older Entries
Next Entries »

Contact Us

Email: [email protected]

Designed by Elegant Themes | Powered by WordPress