How to Connect CCM to Customer Experience

How to Connect CCM to Customer Experience

Title: How to Connect CCM to Customer Experience Track: The Customer Experience Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 1 Presenter: John Zimmerer, Director of Marketing, Top Down Systems Did you know that improving your customer...
Organizing Self-Organizing Teams

Organizing Self-Organizing Teams

Title: Organizing Self-Organizing Teams Track: For Executive Eyes Only Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 4 Presenters: John Lynch Kids know it instinctively: think of how they build a fort in the backyard. They don’t need to elect...