by Scott Mulkey, M-EDP | Dec 4, 2023 | Blog Frontpage, Skip's World
Interviewed by Skip Henk, EDP, President and CEO of Xplor International I have had the pleasure of watching Crawford Technologies over the years becoming a leading provider of customer communications solutions. Their latest solution, SmartSetup, was recognized at the...
by Scott Mulkey, M-EDP | Sep 25, 2023 | Blog Frontpage, Skip's World
By Skip Henk, President/CEO, Xplor International Roger Gimbel and I have known each other for almost 30 years. For the last 20, through Xplor as Gimbel & Associates is a staunch supporter of the association as a Platinum Elite Partner, Diamond Event sponsor,...
by Scott Mulkey, M-EDP | Jul 4, 2023 | Blog Frontpage, Skip's World
A discussion with Atif Khan, VP AI & Data Science at Messagepoint Interviewed by Skip Henk, EDP, President and CEO of Xplor International I recently read an article generated by ChatGPT on “The Future of CCM.” The article referenced various technologies and...
by Scott Mulkey, M-EDP | Sep 14, 2020 | Blog Frontpage, Skip's World
This is part 2 of an interview with Steve Biancaniello, CEO of Messagepoint; read Part 1 here! Artificial Intelligence has become a growing component of Customer Communications and the overall experience. Software vendors have started to integrate into their software...
by Scott Mulkey, M-EDP | Sep 4, 2020 | Blog Frontpage, Skip's World
I had the pleasure of chatting with an old friend, Deborah Corn as we discussed an overview of this year’s virtual event, and how Xplor looked at industry and market trends to develop all of the #XPLOR20 tracks and sessions to keep the Customer Communications...