CXM Community

cXm Pros Newsletters & Articles

Latest Industry Newsletters & Articles

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Providing a more relevant customer experience

Aug 3, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. August 3, 2016 Do you dream of flexibility when communicating with your customers? Do you want to offer a better customer experience? Are your organization’s systems too inflexible, keeping...

Why is it so difficult to switch to digital?

Jul 20, 2016 | Blog Frontpage, XPLOR

Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. July 20, 2016 According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the...

Customer Experience: Put the patty on the damn bun!

Jul 18, 2016 | Blog Frontpage, Skip's World

By Skip Henk, EDP, President/CEO of Xplor International Over the last year I have been spending a great deal of time better understanding the varying intricacies of a customer experience, its relationship to our industry, and how a great customer experience can pay...