What is a document?

A few years ago I was writing an article on the document industry. As I sat in my office my daughter, who was about six at that time, asked me what I was doing. When I told her that I was writing something for a magazine about the document industry, she asked me what...

No Service Vacation

Technology sometimes just ticks me off. There is nothing more aggravating than seeing “no service” on the top left hand side of your cell phones screen. Or sitting in an airport under a “complimentary internet service provided by ABC Company” sign, and not being able...

The Ultimate 1:1 Marketing Tool

A couple months ago I was walking through my dining room and noticed my daughter sitting at the table with a stack cards and envelopes in front of her. When I asked her what she was doing she replied she was “writing thank you notes for her birthday party”. After...

Mail less, make more – change the model

Postal rates will impact direct mail but direct mailers have the opportunity to mail less and make more. Direct mailers are faced with the challenge of rising postal costs, which I did not mean to trivialize in my last blog. I too owned a mail shop at one time and...

Baseball and Direct Mail….

Last week I had an interesting conversation with a friend of mine who owns a direct mailhouse. It wasn’t long before we were talking about the “future of direct mail business” –  in fact based on his outlook I questioned why he did not sell now and get out. I...

Visionary or Visualist?

I am always amused when I hear someone use the word visionary, particularly since I believe that true visionaries are few and far between. According to Merriam-Webster dictionary the definition of VISIONARY is: 1: one whose ideas or projects are impractical: dreamer...