ATLANTA, GA – August 21, 2025 – cXm Professionals Association is proud to announce the inaugural Industry Analyst Summit, bringing together leading consulting firms and analysts to collaborate on amplifying industry messaging, association strategies, educational programming, and membership promotions for end-user professional organizations and print service providers. Summit attendees will explore the future of Customer Communications, Experience Management, and the industry’s emerging trends, as well as research for collaborating on educational programming opportunities for service providers, technology vendors, and enterprises for association virtual events. By convening top minds in the field, the Summit reinforces cXm Professionals’ mission to champion knowledge sharing, amplify industry voices, and shape strategies that drive meaningful customer engagement.
About cXm Professionals
cXm Professionals is a not-for-profit industry association dedicated to advancing the disciplines of Customer Communications Management (CCM) and Customer Experience Management (CXM). Founded in 2025 and rooted in the legacy of Xplor International, the association brings together communication experts, solution partners, and experience-driven leaders across industries. Through collaboration, education, and certification, cXm Professionals empowers its members to modernize communication strategies, embrace digital transformation, and deliver customer-centric experiences across the channels of the customer’s choosing.







