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Harry’s Corner – 47-47-6 Unintended Consequences
Submitted by Harry Stephens, President/CEO of DATAMATX November 21, 2016 We held our annual INg meeting at Orlando in conjunction with this year’s Graph Expo in September. One of the speakers at our meeting was a labor attorney and among the many things he spoke to us...
The importance of the customer experience when it comes to your proof of delivery process
Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. October 12, 2016 Building your customer base involves a lot of money and effort. Once you’ve attracted new customers, it’s wise to do everything you can to keep them happy and committed...
Automating the steps in a standard purchasing process to improve customer experience
Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. September 29, 2016 Purchasing one of your products or services is only one of the steps in a more complex customer journey. By the time your customers get to the payment stage, they will...
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