ATLANTA, GA – July 22, 2025 – cXm Professionals is proud to announce the continuation of Xplor International’s industry legacy with a dedicated Xplor Educational Track for service providers and industry professionals at the PRINTING United Expo, taking place October 22–24, 2025, in Orlando, Florida.

cXm Professionals remains committed to advancing the customer communications for industry professionals, technology providers, and service providers. This fall, we invite industry professionals, vendors, and thought leaders to connect, collaborate, and learn through a rich program of expert-led sessions.

Xplor Educational Track Sessions

  •  Session 1: Track Opening
    Moderator: Pat McGrew, McGrew Group
  •  Session 2: Practical AI for Enterprise Print Shops and PSPs
    Moderator: Betsy Keplinger, OSG
  •  Session 3: MailPrep in 2025: Modern Tool Solutions for Production Operations
    Moderator: Scott Mulkey, Quantre Solutions
  •  Session 4: Accessibility for Enterprise and DM Mailers
    Moderator: Joanne Gore, Joanne Gore Communications
  •  Session 5: Building a Cost-effective, Efficient Enterprise Workflow
    Moderator: Ernie Crawford, Crawford Technologies
  •  Session 6: Wrap-up: The Big Takeaways and What to Do Next
    Moderator: Pat McGrew, McGrew Group

These sessions are designed for industry professionals and service providers navigating the evolving communications landscape, where technology, strategy, and customer experience converge.

Join us at PRINTING United Expo in Orlando and be part of the conversation shaping the future of customer communications.

About cXm Professionals

cXm Professionals is a not-for-profit industry association dedicated to advancing the disciplines of Customer Communications Management (CCM) and Customer Experience Management (CXM). Founded in 2025 and rooted in the legacy of Xplor International, the association brings together communication experts, solution partners, and experience-driven leaders across industries. Through collaboration, education, and certification, cXm Professionals empowers its members to modernize communication strategies, embrace digital transformation, and deliver customer-centric experiences across the channels of the customer’s choosing.

Registration Information: https://www.printingunited.com/attend/
Follow us on LinkedIn: https://www.linkedin.com/company/cxmpa/
Media Contact: [email protected]