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Overcoming Common Challenges in CCM

Overcoming Common Challenges in CCM

This blog originally posted by MacroSoft and can be found here Overcoming Common Challenges in CCM By Pavithra Joy In today’s business landscape, effective communication with customers is essential for success. As organizations strive to improve their customer...

What Do Messagepoint and AI Have In Common?

What Do Messagepoint and AI Have In Common?

A discussion with Atif Khan, VP AI & Data Science at Messagepoint Interviewed by Skip Henk, EDP, President and CEO of Xplor International I recently read an article generated by ChatGPT on “The Future of CCM.” The article referenced various technologies and...

State of CX in 2022

State of CX in 2022

From culture to employee enablement to technologies, long-time Xplor member and sponsor Quadient is sharing the six trends that enterprises should examine for success in their new eBook, ‘State of CX in 2022’.  Download this valuable guide to learn:  Expert insights...


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