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# CXM Professionals Association

Building Community. Sharing Knowledge. Shaping CXM

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- [XML Sitemap](https://cxmpa.org/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [A Season of Thanks for Our CCM/CXM Community](https://cxmpa.org/newsletter-251126/) - [et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px” custom_padding=”1px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”]A Season of Thanks for Our CCM/CXM Community! As November comes to a close, and we prepare to celebrate Thanksgiving in the US with family and friends, we want to
- [CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences](https://cxmpa.org/ccm-acquisitions-confirm-shift-toward-orchestrated-customer-communication-experiences/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.6″ background_enable_image=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Article” subhead=”CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences ” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”750px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”16px” title_letter_spacing=”4px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|600|||||||” subhead_font_size=”21px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://cxmpa.org/wp-content/uploads/2026/07/AdobeStock_284672312-scaled.jpeg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)”
- [CCM Acquisitions Confirm Shift Toward Orchestrated Customer Communication Experiences](https://cxmpa.org/newsletter-260319/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px” custom_padding=”1px||||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”]
- [CCM and CXM Are Redefining What Counts as Data](https://cxmpa.org/ccm-and-cxm-are-redefining-what-counts-as-data/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.6″ background_enable_image=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Article” subhead=”CCM and CXM Are Redefining What Counts as Data ” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”750px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”16px” title_letter_spacing=”4px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|600|||||||” subhead_font_size=”21px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://cxmpa.org/wp-content/uploads/2026/07/AdobeStock_284672312-scaled.jpeg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)”
- [CCM and CXM Are Redefining What Counts as Data](https://cxmpa.org/newsletter-260421/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px” custom_padding=”1px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”] CCM
- [Can You Clearly Define Your Customer Communications Environment?](https://cxmpa.org/can-you-clearly-define-your-customer-communications-environment/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.6″ background_enable_image=”off” global_colors_info=”{}”][et_pb_fullwidth_header title=”Article” subhead=”Can You Clearly Define Your Customer Communications Environment?” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”750px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”16px” title_letter_spacing=”4px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|600|||||||” subhead_font_size=”21px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://cxmpa.org/wp-content/uploads/2026/07/AdobeStock_284672312-scaled.jpeg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px”
- [Can You Clearly Define Your Customer Communications Environment?](https://cxmpa.org/newsletter-260618/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”5px||5px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/06/CXMPA-Award_Newsletter_Banner.png” alt=”cXm Professionals Industry Awards” title_text=”CXMPA-Award_Newsletter_Banner” _builder_version=”4.27.6″ _module_preset=”default”
- [July 2026 Community Update | cXm Professionals Newsletter](https://cxmpa.org/newsletter-260716/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px|0px|0px|0px|false|false” custom_padding=”0px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px” custom_padding=”21px||||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”President’s Message” _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″
- [Customer Communications are Evolving. The Fundamentals Are Not.](https://cxmpa.org/customer-communications-are-evolving-the-fundamentals-are-not/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.6″ background_enable_image=”off” global_colors_info=”{}”][et_pb_fullwidth_header background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”750px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”16px” title_letter_spacing=”4px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|600|||||||” subhead_font_size=”21px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://cxmpa.org/wp-content/uploads/2026/07/AdobeStock_284672312-scaled.jpeg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right” custom_margin=”|||” custom_padding=”8%||8%|”
- [CXMPA Brings Customer Communications Center Stage at PRINTING United Expo 2026](https://cxmpa.org/newsletter-260519/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px” custom_padding=”1px||||false|false” collapsed=”on” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||||false|false”
- [A Strong Start to the 2026 Educational Series](https://cxmpa.org/newsletter-260211/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||5px||false|false” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}” theme_builder_area=”post_content”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/01/CMX-AD-for-Newsletter_1200x160_1.png” title_text=”CMX AD for Newsletter_1200x160_1″ url=”https://go.cxmpa.org/ctiad01″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px”
- [Happy New Year from cXm Professionals Association!](https://cxmpa.org/newsletter-260113/) - [et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_fullwidth_post_title author=”off” comments=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|600|||||||” module_alignment=”left” custom_margin=”0px|||0px|false|false” custom_padding=”0px||5px|0px|false|false” global_colors_info=”{}”][/et_pb_fullwidth_post_title][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/07/cXmProfessionals_Newsletter-Banner-v3-980×131-1.png” alt=”cXm Professionals Industry Newsletter and EDP Community Update” title_text=”cXmProfessionals_Newsletter-Banner-v3-980×131″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||10px||false|false” global_colors_info=”{}”][/et_pb_fullwidth_image][et_pb_fullwidth_image src=”https://cxmpa.org/wp-content/uploads/2026/01/CMX-AD-for-Newsletter_1200x160_1.png” title_text=”CMX AD for Newsletter_1200x160_1″ url=”https://go.cxmpa.org/ctiad01″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_fullwidth_image][/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” min_height=”928px” custom_padding=”1px||||false|false”
- [CXMPA Announces Full-Day Educational Program for PRINTING United Expo 2026](https://cxmpa.org/cxmpa-announces-full-educational-program-at-printing-united-expo-2026/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”15px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”10px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#1b468b” text_letter_spacing=”1px” custom_margin=”|0px|0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]FOR IMMEDIATE RELEASE[/et_pb_text][et_pb_divider color=”#1b468b” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_divider][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|800|||||||” title_font_size=”32px” global_colors_info=”{}”][/et_pb_post_title][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”|600|on||||||” text_text_color=”#215b9d” text_font_size=”18px” global_colors_info=”{}”]Educational sessions on print,
- [CXMPA Brings Customer Communications Center Stage at PRINTING United Expo 2026](https://cxmpa.org/press-releases/cxmpa-brings-customer-communications-center-stage-at-printing-united-expo-2026/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”15px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”10px||30px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#1b468b” text_letter_spacing=”1px” custom_margin=”|0px|0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}”]FOR IMMEDIATE RELEASE[/et_pb_text][et_pb_divider color=”#1b468b” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_divider][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.27.6″ _module_preset=”default” title_font=”|800|||||||” title_font_size=”32px” global_colors_info=”{}”][/et_pb_post_title][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font=”|600|on||||||” text_text_color=”#215b9d” text_font_size=”18px” global_colors_info=”{}”]Association returns to North
- [The Customer Communications Industry Is Thriving at PRINTING United!](https://cxmpa.org/newsletter-251031/) - [et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” custom_padding=”1px||||false|false” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”] The Customer Communications Industry Is Thriving at PRINTING United! In a year of change and transformation for our trade association, there were many unknowns heading into this year’s expo —
- [A Connected Community cXm Professionals Social Hour](https://cxmpa.org/newsletter-250930/) - [et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”3px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”] In September, we launched our very first cXm Pros Social Hour, hosted by Jonathan Malone-McGrew, EDP. The session brought to life what makes cXm Professionals unique: a space where our professional community comes
- [Introducing the cXm Professionals Association!](https://cxmpa.org/newsletter-250722/) - [et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”]We are proud to introduce the launch of our new association, cXm Professionals, an industry community of customer communication experts, solution partners, and experience-minded thought leaders. It’s you, our members—industry professionals from enterprise organizations, technology partners, and
- [An Interview with Roger P. Gimbel, EDP, President, Gimbel & Associates](https://cxmpa.org/an-interview-with-roger-p-gimbel-edp-president-gimbel-associates/) - By Skip Henk, President/CEO, Xplor International Roger Gimbel and I have known each other for almost 30 years. For the last 20, through Xplor as Gimbel & Associates is a staunch supporter of the association as a Platinum Elite Partner, Diamond Event sponsor, exhibitor, speaker and much more. Recently I spoke to him on a
- [12 Unbeatable Reasons to Attend the 2024 Xplor Summit](https://cxmpa.org/12-unbeatable-reasons-to-attend-the-2024-xplor-summit/) - As we count down to the Summit, the anticipation is building for what promises to be the most comprehensive and dynamic event in the customer communications management (CCM) industry. With just 11 weeks to go until the September 24-26, 2024 Summit at the Hilton Orlando Lake Buena Vista in Florida, here are 12 unbeatable reasons
- [Xplor Q&A: Annual Communication Design Competition](https://cxmpa.org/xplor-qa-annual-design-challenge/) - Xplor International’s University Communication Design Competition has completed its first stage, which included participants from California Polytechnic State University and the Rochester Institute of Technology. As stated in Xplor’s recent press release, the contest was open to undergraduate university students and was created to challenge students and promote real-life application development of a multichannel medical
- [Xplor Educational Track Champions Customer Communications Solutions for Service Providers at the 2025 PRINTING United Expo](https://cxmpa.org/20250722-press-release-printing-united-expo/) - ATLANTA, GA – July 22, 2025 – cXm Professionals is proud to announce the continuation of Xplor International’s industry legacy with a dedicated Xplor Educational Track for service providers and industry professionals at the PRINTING United Expo, taking place October 22–24, 2025, in Orlando, Florida. cXm Professionals remains committed to advancing the customer communications for
- [Xplor Community Update June 11, 2025](https://cxmpa.org/community-update-202506/) - Xplor Community, Though the Xplor headquarters office closed, our community continues to offer industry professionals opportunities to learn, grow, and advance. The EDP Commission has continued to meet monthly to serve our peers seeking an EDA, EDP, and M-EDP through the Xplor EDP Certification program, in addition to supporting our existing EDPs as they work
- [Introducing the cXm Professionals Association!](https://cxmpa.org/vi-cxmpro-intro-20250811/) - [et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”]We are proud to introduce the launch of our new association, cXm Professionals, an industry community of customer communication experts, solution partners, and experience-minded thought leaders. It’s you, our members—industry professionals from enterprise organizations, technology partners, and
- [A Community Reintroduced: Reflections on the cXm Professionals Virtual Launch](https://cxmpa.org/newsletter-250829/) - [et_pb_section fb_built=”1″ admin_label=”Body Text Section” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” custom_padding=”3px|||||” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]On August 20th, we held our very first event as the cXm Professionals Association (CXMPA). This milestone wasn’t simply about unveiling a new name—it was about reaffirming our commitment to
- [PRESS RELEASE: 2025 cXm Professionals Industry Analyst Summit](https://cxmpa.org/press-2025industryanalystsummit/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]ATLANTA, GA – August 21, 2025 – cXm Professionals Association is proud to announce the inaugural Industry Analyst Summit, bringing together leading consulting firms and analysts to collaborate on amplifying industry messaging, association strategies, educational programming, and membership
- [Virtual Event: Introducing cXm Professionals (event-registration-20250820)](https://cxmpa.org/event-registration-template/) - Virtual Event Registration: Introducing cXm Professionals Join us August 20, 2025, at Noon Eastern for our virtual launch of the cXm Professionals Association. After completing the sign-up form below, you will receive a confirmation email. A week before the event, reminder emails will be sent with the link to the virtual event. 
- [Xplor International Closes After 40+ Years](https://cxmpa.org/xplor-international-closes-after-40-years/) - Lutz, FL – March 26, 2025 - Xplor International, the worldwide electronic document systems association, today announced that after more than 40 years, they have made the difficult decision to cease operations effective March 31, 2025. “This decision was not made lightly,” says Skip Henk, EDP, who led the organization for the past 23 years
- [Office Depot is Getting It!!!!!](https://cxmpa.org/office-depot-is-getting-it/) - Last week I finally broke down and bought a new office chair. I had been looking at this particular one for months but was unwilling to spend the $$$$ for it. Alas, I received an email promotion from Office Depot and MY chair was on sale for 50% off and it was free shipping. I
- [Cal Poly Team Takes Fifth Consecutive Win at the 2024 Xplor Summit for the Association’s Annual Design Competition](https://cxmpa.org/cal-poly-team-takes-fifth-consecutive-win-at-the-2024-xplor-summit-for-the-associations-annual-design-competition/) - Lutz, FL – October 2, 2024 - Xplor International, the worldwide electronic document systems association, today announced the winners of their 2024 Communication Design Competition. Sponsored by Quadient, the annual contest is open to university students and challenges them to conceptualize and present a real-life application design, while having a bit of fun. Participating teams
- [Pat McGrew, M-EDP, to Present a Keynote at 2024 Xplor Summit](https://cxmpa.org/pat-mcgrew-m-edp-to-present-a-keynote-at-2024-xplor-summit/) - Lutz, FL – September 3, 2024 - Xplor International, the worldwide electronic document systems association, today announced that Pat McGrew, M-EDP, CMP, Managing Director of McGrewGroup Inc., will be presenting the keynote address to kick-off the 2024 summit on September 24th. The event takes place September 24-26, at the Hilton Orlando Lake Buena Vista (Disney
- [Xplor International Awards Four University Scholarships for 2024](https://cxmpa.org/xplor-international-awards-four-university-scholarships-for-2024/) - Lutz, FL – August 29, 2024 – Xplor International today announced that they have awarded four member scholarships for the 2024-25 school year. The recipients include: Yesenia Beltran, California Polytechnic State University, San Luis Obispo Keilana Calder, California Polytechnic State University, San Luis Obispo Eric Dennis, EDA, Georgia Southern University Morgan Mulkey, Kennesaw State University
- [Industry Leaders Support the 2024 Xplor Summit](https://cxmpa.org/industry-leaders-support-the-2024-xplor-summit/) - Lutz, FL – August 20, 2024 - Xplor International, the worldwide electronic document systems association, today announced the line-up of summit sponsors for the 2024 Summit, being held September 24-26, at the Hilton Orlando Lake Buena Vista (Disney Springs Area) in Lake Buena Vista, Florida. To register, visit register.xplor.org/summit. “A big thank you to all
- [2024 Application and Technology of the Year Award Winners Announced](https://cxmpa.org/2024-application-and-technology-of-the-year-award-winners-announced/) - Lutz, FL — August 13, 2024 – Xplor International, the worldwide electronic document systems association, today announced the recipients of their 2024 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, September 24, 2024, during the Summit event in Lake Buena Vista, Florida. Application of the Year Award:
- [Agenda Populated for 2024 Xplor Summit](https://cxmpa.org/agenda-populated-for-2024-xplor-summit/) - Lutz, FL – July 30, 2024 - Xplor International today announced that the summit agenda for the 2024 Xplor Summit has been populated. The summit is being held September 24-26, 2024, in Lake Buena Vista, Florida at the Hilton Orlando Lake Buena Vista, Disney Springs Area. View the agenda at: register.xplor.org/summit The Education Committee researched
- [2024 Scholarship Program Accepting Applications](https://cxmpa.org/2024-scholarship-program-accepting-applications/) - Association Scholarships are Open to Xplor Members and Their Immediate Families Lutz, FL – June 18, 2024 –Xplor International, today announced that they are accepting applications for their 2024 scholarship program through the deadline of July 31, 2024. In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the
- [Xplor Industry Award Nominations Now Open for 2024 Event](https://cxmpa.org/xplor-industry-award-nominations-now-open-for-2024-event/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — May 15, 2024: Xplor International today issued their annual call for award nominations to be presented at their event, the 2024 Xplor Summit, September 24-26 at the Hilton Orlando Lake Buena Vista – Disney Springs Area in Lake Buena Vista, Florida.
- [2024 Xplor Summit Now Accepting Applications for the Annual Call for Presentations](https://cxmpa.org/2024-xplor-summit-now-accepting-applications-for-the-annual-call-for-presentations/) - Lutz, FL – May 1, 2024 - Xplor International today announced that the Call for Presentations is now open for their annual event, the 2024 Xplor Summit. The event is being held September 24-26 at the Hilton Orlando Lake Buena Vista near Disney Springs in Lake Buena Vista, Florida. The two-and-a-half-day event brings together end
- [What is Behind GMC Software’s New Look? An Interview with Tamir Sigal, CMO of GMC Software](https://cxmpa.org/what-is-behind-gmc-softwares-new-look-an-interview-with-tamir-sigal-cmo-of-gmc-software/) - Skip Henk decided to contact GMC Software’s Chief Marketing Officer, Tamir Sigal, to see what he could find out about GMC's new logo.
- [First Timer Recognition Program Now Accepting Applications for 2024 Summit](https://cxmpa.org/first-timer-recognition-program-now-accepting-applications-for-2024-summit/) - Lutz, FL – April 17, 2024 - Xplor International today announced the opening of the First Timer Recognition Program for their upcoming annual event, the 2024 Xplor Summit. The event is being held September 24-26 at the Hilton Orlando Lake Buena Vista near Disney Springs in Lake Buena Vista, Florida. The two-and-a-half-day event brings together
- [2024 Xplor Summit Opens Registration](https://cxmpa.org/2024-xplor-summit-opens-registration/) - Lutz, FL – April 15, 2024 - Xplor International, the worldwide electronic document systems association, today announced their annual event is open for registration. The 2024 Xplor Summit will take place September 24-26, 2024, in Lake Buena Vista, Florida at the Hilton Orlando Lake Buena Vista, Disney Springs Area. Attendees can register here: register.xplor.org/summit The
- [Xplor Completes First Stage of the 2024 Annual Communication Design Competition](https://cxmpa.org/xplor-completes-first-stage-of-the-2024-annual-communication-design-competition/) - California Polytechnic State University and Rochester Institute of Technology Teams Participating Lutz, FL – April 9, 2024 - Xplor International today announced their annual University Communication Design Competition has just completed its first stage which included participants from California Polytechnic State University and the Rochester Institute of Technology. The contest was open to undergraduate university
- [Xplor International Announces 2024 Conference Dates](https://cxmpa.org/xplor-international-announces-2024-conference-dates/) - Lutz, FL — March 11, 2024: Xplor International, the worldwide electronic document systems association, today announced their annual conference, the 2024 Xplor Summit will take place September 24-26, 2024, in Lake Buena Vista, Florida at the Hilton Orlando Lake Buena Vista, Disney Springs Area. “We are excited to partner with Hilton Orlando Lake Buena Vista
- [Strategies for Enhancing Customer Communication and Experience Management with AI and RPA](https://cxmpa.org/strategies-for-enhancing-customer-communication-and-experience-management-with-ai-and-rpa/) - In 2023, I attended Xplor's CCM Summit, where I shared insights on how Artificial Intelligence (AI) and Robotic Process Automation (RPA) are being used in Customer Communications Management (CCM) and Customer Experience Management (CXM). My presentation, "AI and RPA to Help Process Automation," was one of two sessions exclusively focused on this topic. Generative AI
- [I have a digital press now what?](https://cxmpa.org/i-have-a-digital-press-now-what/) - Digital printing has come a long way over the last 5-10 years, with the latest and greatest being displayed at the upcoming Graph Expo, September 11-14 in Chicago. Although feeds, speeds, quality and cost are always part of the discussion when talking about a digital press, applications and how to maximize the press has taken
- [The old dog remembers](https://cxmpa.org/the-old-dog-remembers/) - This morning I board a flight back to sunny Florida after visiting the ON DEMAND event in Washington DC. Like any industry trade show, I had the opportunity to run into people I know, many of which are Xplor members. Many of the people I ran into were looking forward to being at the Xplor
- [What’s happened to Graph Expo?](https://cxmpa.org/whats-happened-to-graph-expo/) - As I prepare for the upcoming Graph Expo event, September 11-14th, in Chicago I started to think about the many years that I have attended the event as an end user, vendor and now association president for the electronic document industry. Yesterday, I spent some time reviewing the 2011 floor plan and was amazed how
- [The Internet and Diapers](https://cxmpa.org/the-internet-and-diapers/) - I read an interesting article yesterday in the Tampa Tribune entitled “College Freshman Never Lived Without the Internet” which really struck home in terms of looking at the next generation of document professionals. This Associated Press story reported that “according to an annual list this years college freshman class will be the first to be
- [Success for XPLOR and Emerging Technology at GRAPH EXPO](https://cxmpa.org/success-for-xplor-and-emerging-technology-at-graph-expo/) - It has been almost three weeks since I returned from Graph Expo and finally have decompressed, sorted through dozens of business cards, press kits and the tchotchkes, determining which I would keep and which ones would go to my nine year old daughter. This being Xplor’s second year holding a conference program at the event
- [The Kodak Bankruptcy … a commentary from Xplor’s President](https://cxmpa.org/the-kodak-bankruptcy-a-commentary-from-xplors-president/) - Everyone knows Kodak filed for Chapter 11 re-organization. Based on the number of emails and calls I received, I surmise some people think I live under a rock. Why was anyone surprised, as hints of the action have been in the media for months? As a former Kodak employee, (Kodak Versamark) I am certainly saddened,
- [21 Days to Showtime](https://cxmpa.org/21-days-to-showtime/) - It’s hard to believe the Xplor Conference and Vendor Forum is just 3 weeks away. The weather in Florida is great, the speakers have been confirmed and the final touches for the networking events have been made. Out of all of the tasks that I am personally involved in I enjoy providing input to the
- [Everyone Needs a Pat on the Back, Even Companies](https://cxmpa.org/everyone-needs-a-pat-on-the-back-even-companies/) - Everyone likes a pat on the back occasionally, some more than others. Experts agree that recognition and appreciations is an important part of the human DNA. Recognition inspires and fosters a positive work environment, minimizes turnover and maximizes customer satisfaction. But why do many companies, who are made up of people, not display the collective
- [Why do people wait? Please help me sleep!](https://cxmpa.org/why-do-people-wait-please-help-me-sleep/) - As a purveyor of fine conference programming there are several things that cause organizers angst as the months and days count down before an event. The top “anxiety” revolves around how many people are going to attend. No matter how big or small the event, everything revolves around people. Like anything else it is all
- [Merriments, Milestones and Motion for Xplor in 2012](https://cxmpa.org/merriments-milestones-and-motion-for-xplor-in-2012/) - Happy New Year! I hope all of you had a Merry Christmas, Happy Holidays and enjoyable New Years. It would be understatement to say that 2011 was an interesting year and that most people hope 2012 will be more prosperous. Like most organizations 2011 was a challenging but successful one for Xplor. Despite everything that
- [What do Beer and the Xplor Conference have in common?](https://cxmpa.org/what-do-beer-and-the-xplor-conference-have-in-common/) - I recently read an article that drinking a beer or two a day can significantly impact your health, in a good way. In fact, I was so moved by the article I popped open a beer immediately. Yes, according to the article the “side” effects from a beer or two a day include: stronger heart,
- [Why attend a pre-conference program?](https://cxmpa.org/why-attend-a-pre-conference-program/) - Every year thousands of people attend conference programs looking to learn about the latest trends, best practices and technologies driving our industry. Many attend as they also look at the opportunity to expand their business and personal networks. Everyone wants to walk away with that one idea, that one nugget, the contact that can drive
- [The Keynote ….](https://cxmpa.org/the-keynote/) - One of the “funnist” (as my daughter would say) and most challenging tasks in putting on a conference is selecting a keynote speaker. If you have unlimited funds, the choice is endless as almost any famous person that you ever heard of is willing to speak for 45-60 minutes for a price. Even Donald Trump
- [Understanding CCM](https://cxmpa.org/understanding-ccm/) - Every couple of years a new buzz word, phrase or three letter acronym sneaks into the vernacular of our industry. In most cases the terms are broad and ill defined. Such is the case with CCM (Customer Communications Management). It is one those things, where everybody thinks it is a great idea, but most people
- [Disrupt: A Track Overview](https://cxmpa.org/disrupt-a-track-overview/) - One of the most difficult aspects of putting on a conference program in making sure your content is relevant and appeals to your audience. Not only is the Xplor audience broad, but expanding in scope due to new technologies, methodologies and changes in the way we communicate. As such we took the document life cycle, have broken in down
- [Why Xplor is more than just a name](https://cxmpa.org/why-xplor-is-more-than-just-a-name/) - Two of the most difficult questions as President and CEO of Xplor: What is Xplor and why should I become a part of it? Seems odd as one would think that as the President/CEO of the association for the last seven years the words would just roll off the tip of my tongue. Many times they
- [QR Codes dead already?](https://cxmpa.org/qr-codes-dead-already/) - At the upcoming Xplor conference I will be the moderator for a panel entitled “Are QR Codes Dead?” Whether you believe they are or not, it is interesting to me that it is even the topic at a conference. Seems a bit soon, or maybe not. A bit of history … 2D barcodes have been
- [Tasty Presentations?](https://cxmpa.org/tasty-presentations/) - Xplor events have always been known for networking and specifically “breaking bread” over lunches and evening networking events. This year however, food is actually creeping into the conference content. Two very interesting presentations evolve around food and how they relate to our industry. These sessions are destined to be a hit, knowing most people’s appreciation
- [Digital gone bad?](https://cxmpa.org/digital-gone-bad/) - The other day I read an article titled: “Retweets becoming digital version of autographs”. Being a collector for years of sports memorabilia (hopefully to put in my sports bar one day), I was trying to figure out how the new “digital autographs” will work and what their value is. Great memories are attached to many
- [Virtual Versus Real Time](https://cxmpa.org/virtual-versus-real-time/) - As I reflect a bit on the events of the last few days here in St Pete Beach I sigh a bit of relief that the 2012 Conference and Vendor Forum is over, but at the same time feel a sense of loss. Over the last several years I have seen diminishing “face to face”
- [Lunch and Learn, information at its best!](https://cxmpa.org/lunch-and-learn-information-at-its-best/) - Yesterday was the April edition of the monthly “Lunch and Learn” program entitled More QR/AR Fun. Moderator, and industry veteran, Pat McGrew, was her brilliant and charismatic self and once again assembled a great panel of industry experts. The program, entering its 4th year continues to gain momentum and expand. What is unique about the
- [Tweeted Autographs - The New Digital Souvenir](https://cxmpa.org/tweeted-autographs-the-new-digital-souvenir/) - The other day I read ashort article titled: “Retweets becoming digital version of autographs”. Being a collector for years of sports memorabilia (hopefully to put in my sports bar one day), I was trying to figure out how the new “digital autographs” will work and what their value is. The article Forget standing in line
- [Is the demise of QR greatly exaggerated or a lesson for marketers?](https://cxmpa.org/is-the-demise-of-qr-greatly-exaggerated-or-a-lesson-for-marketers/) - RIP QR Codes????? ….. Really????? One of the things I enjoy most about new technologies and processes is the ongoing debate of their validity, acceptance and predictions of their demise. QR codes are certainly not exempt from the discussion. In an article sent to me by Mark Bonacorso of Media Ink (Xplor’s PR company) that
- [Neopost Purchases GMC Software](https://cxmpa.org/neopost-purchases-gmc-software/) - There has been a lot of chatter the last couple weeks about the acquisition of GMC Software by Neopost. (The Xplor LinkedIn Group has certainly been a buzz) After receiving many calls and emails asking what my thoughts are on the subject, I figured I would chime in. I certainly was not surprised that GMC
- [Congratulations to the Graphic Arts Show Company](https://cxmpa.org/congratulations-to-the-graphic-arts-show-company/) - Well the Graph Expo 2012 is history, and the Graphic Arts Show Company should be extremely pleased with the results. I had the opportunity to see Ralph Nappi and Chris Price on the show floor and both had this kind of “Cheshire Cat” look on their face of satisfaction. Attendance on Sunday, was the best
- [The Typewriter Breathes New Life](https://cxmpa.org/the-typewriter-breathes-new-life/) - A couple weeks ago I read an article in our local newspaper, the Tampa Tribune that I thought would be fun to write about. The article talked about how consumers are “embracing the past” looking for old telephones, Airstream travel trailers and typewriters. The article notes: "We see this as a manifestation of objectifying objects,
- [Graph Expo … Three Don’t Miss Opportunities](https://cxmpa.org/graph-expo-three-dont-miss-opportunities/) - With Graph Expo just two weeks away I am amazed at the “buzz” being generated through the print, email and social media. Talking with Chris Price, VP of the Graphic Arts Show Company, he is anticipating a great show. Here are three “don’t miss” opportunities: Xplor at Graph Expo: a half day seminar featuring industry
- [Is gopost the future for rural America?](https://cxmpa.org/is-gopost-the-future-for-rural-america/) - At a recent PCC Day (Postal Customer Council) in Tampa, the USPS spent some time reviewing a pilot program called gopost. Although designed for package delivery it does not take too much imagination to envision this expanding to mail delivery. In a nutshell, the post office places automated secured parcel lockers in convenient locations. You
- [Changing the World](https://cxmpa.org/changing-the-world/) - Decided I wanted to write this week about someone in our industry who is changing the world. Literally, one person at a time. In my many years being associated with Xplor I have met some incredible people, people that have changed how the world communicates. I have also people who have worked to change the
- [Being Part of The Community: Oce’ North America](https://cxmpa.org/being-part-of-the-community-oce-north-america/) - Last week I had the honor to attend the OCE FUTURE AUTHORS PROJECT book signing in Boca Raton Raton, Florida. I make the drive to South Florida each year and attending this event never gets old. In its 7th year the Océ Future Authors Project, is a free program offered to middle and high school
- [Using Their Data To Create Your Future, Now](https://cxmpa.org/using-their-data-to-create-your-future-now/) - He who controls the data wins …. I started to look at content for the upcoming issue of E-Document News and I was not surprised that I ran across yet another article on the demise of the transactional document industry and the impact on print service providers. I must admit I am a ½ glass
- [Is The Tablet Becoming a Small Boat Anchor?](https://cxmpa.org/is-the-tablet-becoming-a-small-boat-anchor/) - Is The Tablet Becoming a Small Boat Anchor? (That floats intermittently) Last week the motherboard went out on my PC which caused the usual chaos and scrambling to find a new PC, load programs, backup files, etc. It was painful, but it too has passed. While researching what my next PC would be I ran
- [A Printer Who Won’t Take An Order](https://cxmpa.org/a-printer-who-wont-take-an-order/) - Many of my blogs talk about the future of print and the other opportunities that may be out there for the “masters of ink” to grow and expand their business. I came across something that is a bit on the fringe but it is print per se and has an unlimited number of applications. While
- [Better Ingredients, Better Pizza, Great Marketing …. Papa John’s](https://cxmpa.org/better-ingredients-better-pizza-great-marketing-papa-johns/) - Despite the fact that they are in all 50 states and 35 countries I have never had a Papa John’s pizza. The only reason I can cite is that they came late to our relatively small community where I have bought from our local New York pizzeria, Pizza Supremo, for 10+ years. I will admit
- [The Future of Credit Cards …. Really!](https://cxmpa.org/the-future-of-credit-cards-really/) - I recently read an article on “The Future of Credit Cards” published as a result of a conference devoted to travel and credit card rewards. Executives from Chase, Barclaycard, US Bank, Capital One and American Express were on hand to share their views on the future of credit cards. My expectation was that they would
- [Are We There Yet? We will see at #Print13](https://cxmpa.org/are-we-there-yet-we-will-see-at-print13/) - One of the buzzwords or phrases that has made the rounds the last several years is “multi-channel marketing”. I have watched dozens of presentations on the subject, spoken about it and have debated it’s attributes. What is Multi-Channel Marketing? According to our friends at Wikipedia - Multichannel marketing is marketing using many different marketing channels
- [Is Multi-Channel Marketing Just Another Spray and Pray?](https://cxmpa.org/is-multi-channel-marketing-just-another-spray-and-pray/) - Last week when I was in Haiti I had an interesting conversation with one of the people in our group about the whole subject of marketing and in particular the best way he could solicit funds for his not-for-profit organization. He shared that he had researched the concept of multi-channel marketing and was keen on
- [Make Your Next Tradeshow An Event!](https://cxmpa.org/make-your-next-tradeshow-an-event/) - Are You Excited About Print13? You Need To Be! You book a flight, a hotel room and make sure you register for the free exhibit hall pass. You even sign up for a few conference sessions. Where are you going? To a tradeshow! If you are in your mid-20’s you are absolutely pumped. A trip
- [RR Donnelley Buys Consolidated - Survival or Growth?](https://cxmpa.org/rr-donnelley-buys-consolidated-survival-or-growth/) - Early in my career I fantasized about the possibility that 100% of the businesses in the world, their economic output and profits were all the efforts of one person. Seems a bit farfetched but I always deemed it plausible. Some of the United States most influential industrialists like Andrew Carnegie and Rockefeller had that dream,
- [Are We Sacrificing Sales For Convenience?](https://cxmpa.org/are-we-sacrificing-sales-for-convenience/) - A Mobile App or The Hot Dog Guy One of the big joys in my life is attending sporting events whether it baseball, football, hockey, arena football. There are some things I love and I hate about the experience. • I LOVE to sit in the stands, do the wave, eat a hot dog and
- [The ALS Challenge … Creating a Movement](https://cxmpa.org/the-als-challenge-creating-a-movement/) - If anyone ever doubted the power of social media you only have to look at the success of the ALS Ice bucket challenge. To date they have raised $79.7 million dollars significantly more (over 4x) than the $19.4 million in total contributions the ALS association received during the year that ended January 31, 2013. Watching
- [Want To Earn More Money? Attend A Conference!](https://cxmpa.org/want-to-earn-more-money-attend-a-conference/) - Skip Henk on why attending conferences and learning from the experiences of others, makes you more valuable to your company and the industry.
- [Do You Wanna BOK?](https://cxmpa.org/do-you-wanna-bok/) - Skip Henk explains his initial concerns on a Body of Knowledge for the Electronic Document industry and how he has come around and why you should too.
- [After 5 … People Do Amazing Things](https://cxmpa.org/after-5-people-do-amazing-things/) - Skip Henk, President/CEO of Xplor, highlights industry veteran Mike Bogad for his work with St. Baldrick's Foundation, a children's cancer organization.
- [Harry's Corner - Star ‘n Cones](https://cxmpa.org/harrys-corner-star-n-cones/) - Harry Stephens of DATAMATX discusses a novel idea on how to help the USPS based on his observations at an Italian Post Office during a recent trip.
- [Xplor Canada Adds Xplor Ryerson Intern](https://cxmpa.org/xplor-canada-adds-xplor-ryerson-intern/) - Xplor® Canada today announced the addition of intern Jim Phan to support membership programming and activities within the Canadian Region.
- [Xplor Resurrects “Gold Webinar Series”](https://cxmpa.org/xplor-resurrects-gold-webinar-series/) - Xplor announces the resurrection of the Gold Webinar Series, a complimentary educational series covering various topics from industry analysts and consultants.
- [Could Big Data Bite Us in The Clouds?](https://cxmpa.org/could-big-data-bite-us-in-the-clouds/) - Xplor President/CEO discusses a possible use for big data that would make the airline industry give everyone personalized fares, which would only the airlines.
- [Xplor International Announces Annual Conference Event](https://cxmpa.org/xplor-international-announces-annual-conference-event/) - Xplor International today announced that the dates for the 2016 Annual Conference will be April 5-7 and the venue will be the Caribe Royale in Orlando, Florida.
- [“Xplor at Graph Expo” Event Sponsored by Industry Leaders](https://cxmpa.org/xplor-at-graph-expo-event-sponsored-by-industry-leaders/) - Canon Solutions America, Crawford Technologies, and Xerox Corporation support complimentary keynote breakfast panel
- [Xplor at Graph Expo Breakfast Event ‘Sells Out’ for Third Year](https://cxmpa.org/xplor-at-graph-expo-breakfast-event-sells-out-for-third-year/) - The Emergence of Omni-Channel Communications proves to be a hot topic at the keynote breakfast panel held in Chicago at Graph Expo with over 225 registrants.
- [Xplor International Issues Call for Presentations](https://cxmpa.org/xplor-international-issues-call-for-presentations/) - Xplor has issued a “call for presentations” for their annual event, Xploration® 16, taking place April 5-7, 2016 at the Caribe Royale Orlando.
- [Harry's Corner - Adding Value with 3-4-1 is Another Win-Win](https://cxmpa.org/harrys-corner-adding-value-with-3-4-1-is-another-win-win/) - Guest blogger Harry Stephens discusses his recent September trips around the document industry and how adding value with 3-4-1 is another win-win.
- [Registration Now Open for Xploration® 16](https://cxmpa.org/registration-now-open-for-xploration-16/) - Xplor today announced that registration is now open for Xploration® 16 being held April 5-7, 2016 in Orlando, Florida at the Caribe Royale Orlando.
- [Xplor Announces First Timer Recognition Program for Xploration® 16](https://cxmpa.org/xplor-announces-first-timer-recognition-program-for-xploration-16/) - New Program is Giving Conference Passes to Qualified Applicants Lutz, FL – November 4, 2015 - Xplor International, the worldwide electronic document systems association, today announced the First-Timer Recognition Program for their annual conference, Xploration® 16, that is being held April 5-7, 2016 in Orlando, Florida at the Caribe Royale Orlando. Tweet this: @Xplor_Int announces
- [New Registration Option Available for Xploration® 16](https://cxmpa.org/new-registration-option-available-for-xploration-16/) - Xplor International today announced a new registration option for their annual conference, Xploration® 16, being held April 5-7, 2016 in Orlando, Florida.
- [The Anti-Customer Experience](https://cxmpa.org/the-anti-customer-experience/) - Skip Henk, President and CEO of Xplor International, discusses a recent conversation with his insurance company that really gave him a bad taste about them.
- [Full Xploration® 16 Agenda Goes Live](https://cxmpa.org/full-xploration-16-agenda-goes-live/) - Xplor International today announced that their full educational agenda for Xploration® 16 is now live on the conference website.
- ["What happens if we don’t and they stay?"](https://cxmpa.org/what-happens-if-we-dont-and-they-stay/) - By Skip Henk, EDP, President/CEO of Xplor International Every year around this time I have the opportunity to speak with people about attending our annual conference. Generally questions include fees, the hotel, content, schedule, networking opportunities, and so on. I also have conversations with people who tell me that they are unable to attend because
- [Personalized Video … where does it fit?](https://cxmpa.org/personalized-video-where-does-it-fit/) - By Skip Henk, EDP, President/CEO of Xplor International *Cover photo compliments of Pitney Bowes EngageOne® Video mentioned in post Personalized Video … where does it fit? My Grandson recently participated in a “fun run” to help raise money for his school. He ran 39 laps with friends and relatives pledging $$$ per lap. Not a new
- [An interview with Harry Lewis, President of the Advanced Function Presentation Consortium](https://cxmpa.org/an-interview-with-harry-lewis-president-of-the-advanced-function-presentation-consortium/) - Xplor President/CEO sits down with Harry Lewis, President of the AFP Consortium, to discuss what the AFPC has been up to the past several years.
- [Xplor Announces 2016 Technology and Application Award Recipients](https://cxmpa.org/xplor-announces-2016-technology-and-application-award-recipients/) - Xplor today announced the recipients of its 2016 Technology and Application of the Year Awards. The awards will be presented during Xploration® 16.
- [4 Ways to Improve Your Customer Communications](https://cxmpa.org/4-ways-to-improve-your-customer-communications/) - Guest blogger Alexandra Truchot discusses 4 ways to improve customer communications with Multichannel, Mobility, Responsiveness, and Loyalty.
- [Going Digital at Your Own Pace](https://cxmpa.org/going-digital-at-your-own-pace/) - Guest blogger Alexandra Truchot of Objectif Lune goes over 5 steps that will make it easier for you to go digital.
- [How to Personalize Your Customer Communications](https://cxmpa.org/how-to-personalize-your-customer-communications/) - Alexandra Truchot joins us once again as a guest blogger and this time discusses four ways to personalize your customer communications.
- [Benefits to Becoming EDP Certified](https://cxmpa.org/benefits-to-becoming-edp-certified/) - Xplor President/CEO Interview with Cheryl Simerson, EDP, 2016 EDP Commission Chair June 16, 2016 Most everyone in the industry is familiar with continuing education and professional certifications. However, many may not be aware of the Electronic Document Professional (EDP) certification that is available to all professionals in the electronic document and customer communications industry. The EDP
- [Improving the Customer Experience through Better Document Management](https://cxmpa.org/improving-the-customer-experience-through-better-document-management/) - Alexandra Truchot blogs about improving the customer experience with better document management and how it can help you!
- [What EDP Means to Me](https://cxmpa.org/what-edp-means-to-me/) - Xplor President/CEO Interview with Franklin Friedmann, 20 Year EDP July 6, 2016 Continuing from my most recent interview, Benefits to Becoming EDP Certified, I recently caught up with Franklin Friedmann who will be celebrating his 20th year as an EDP this year to discuss what the EDP certification means to him. If you missed my first post,
- [Customer Experience: Put the patty on the damn bun!](https://cxmpa.org/customer-experience-put-the-patty-on-the-damn-bun/) - By Skip Henk, EDP, President/CEO of Xplor International Over the last year I have been spending a great deal of time better understanding the varying intricacies of a customer experience, its relationship to our industry, and how a great customer experience can pay big dividends. An article I read the other day by Warren Buffet
- [Why is it so difficult to switch to digital?](https://cxmpa.org/why-is-it-so-difficult-to-switch-to-digital/) - Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. July 20, 2016 According to IDC, a market research firm, by the end of 2017, two-thirds of the 2000 largest companies (ranked by Forbes magazine) will have digital transformation at the centre of their corporate strategy. Most already see digital transformation as a must. Moreover,
- [Providing a more relevant customer experience](https://cxmpa.org/providing-a-more-relevant-customer-experience/) - Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. August 3, 2016 Do you dream of flexibility when communicating with your customers? Do you want to offer a better customer experience? Are your organization’s systems too inflexible, keeping you from using all the data you need to provide superior service to your customers? More
- [Xplor International Announces 2017 Conference Event](https://cxmpa.org/xplor-international-announces-2017-conference-event/) - Xplor International recently announced their 2017 event that is taking place in Orlando, Florida at the Caribe Royale Orlando from March 28-30.
- [Xplor International Issues 2017 Conference Call for Presentations](https://cxmpa.org/xplor-international-issues-2017-conference-call-for-presentations/) - Three-Day Event to Host Over 60 Educational Sessions, Vendor Forum, and Networking Events Lutz, FL – September 29, 2016 - Xplor International, the worldwide electronic document systems association, has issued a “call for presentations” for their annual event, Xploration® 17, taking place March 28-30, 2017 at the Caribe Royale Orlando in Orlando, Florida. The event
- [Automating the steps in a standard purchasing process to improve customer experience](https://cxmpa.org/automating-the-steps-in-a-standard-purchasing-process-to-improve-customer-experience/) - Alexandra Truchot offers a few steps in a standard customer journey in which you can easily automate to save a lot of time and gain your customers’ trust.
- [Xplor at Graph Expo Breakfast Panel Deemed a Success by Attendees](https://cxmpa.org/xplor-at-graph-expo-breakfast-panel-deemed-a-success-by-attendees/) - “The Customer Experience” continues to be a hot topic Lutz, FL — October 3, 2016: Xplor International, the worldwide electronic document systems association, today announced that the Xplor at Graph Expo Breakfast event held on September 27, 2016 at the Orange County Convention Center was deemed a success by the attendees. Tweet this: @Xplor_Int at
- [The importance of the customer experience when it comes to your proof of delivery process](https://cxmpa.org/the-importance-of-the-customer-experience-when-it-comes-to-your-proof-of-delivery-process/) - Submitted by Alexandra Truchot, Content Creation Specialist for Objectif Lune. October 12, 2016 Building your customer base involves a lot of money and effort. Once you’ve attracted new customers, it’s wise to do everything you can to keep them happy and committed over the long term so that your investment was worthwhile. If you focus
- [Registration Now Open for Xploration® 17](https://cxmpa.org/registration-now-open-for-xploration-17/) - Customer Communications Conference to be Held March 28-30, 2017 in Orlando, FL Lutz, FL – November 17, 2016 - Xplor International, the worldwide electronic document systems association, today announced that registration is now open for Xploration® 17 being held March 28-30, 2017 in Orlando, Florida at the Caribe Royale Orlando. Tweet this: @Xplor_Int announced that
- [Harry's Corner - 47-47-6 Unintended Consequences](https://cxmpa.org/harrys-corner-unintended-consequences/) - Submitted by Harry Stephens, President/CEO of DATAMATX November 21, 2016 We held our annual INg meeting at Orlando in conjunction with this year’s Graph Expo in September. One of the speakers at our meeting was a labor attorney and among the many things he spoke to us about was the upcoming Overtime Rule. For those of you
- [Xplor Announces First Timer Recognition Program for Xploration® 17](https://cxmpa.org/xplor-announces-first-timer-recognition-program-for-xploration-17/) - The Program Returns to Provide Complimentary Conference Passes to Qualified Applicants Lutz, FL – December 14, 2016 - Xplor International, the worldwide electronic document systems association, today announced the return of the First Timer Recognition Program for their annual conference, Xploration® 17, that is being held March 28-30, 2017 in Orlando, Florida at the Caribe
- [Complete Xploration® 17 Agenda Goes Live](https://cxmpa.org/complete-xploration-17-agenda-goes-live/) - All 60+ sessions posted with titles, descriptions, and presenters Lutz, FL – December 19, 2016 - Xplor International, the worldwide electronic document systems association, today announced that their full educational agenda for Xploration® 16 is now live at http://www.cvent.com/d/5vqky8/6X. Xploration® 17 is being held March 28-30, 2017 in Florida at the Caribe Royale Orlando. Tweet
- [Legendary L.A. Lakers Athletic Trainer Gary Vitti to Deliver Xploration 17 Keynote](https://cxmpa.org/legendary-l-a-lakers-athletic-trainer-gary-vitti-to-deliver-xploration-17-keynote/) - Sponsored by RICOH USA, the 32-Year Team Veteran Will Tell You Winning Starts from the Top on Down Lutz, FL — January 11, 2017—Xplor International, today announced their Xploration 17 keynote presentation will be delivered by Gary Vitti, Legendary L.A. Lakers Athletic Trainer. The presentation titled You Can Never Have Enough Talent…. But it is
- [Xplor Announces First Collegiate Communication Design Competition](https://cxmpa.org/xplor-announces-first-collegiate-communication-design-competition/) - Xplor Ryerson and Cal Poly University Chapters to Participate Lutz, FL – January 25, 2017 - Xplor International, the worldwide electronic document systems association, today announced their inaugural Communication Design Competition. The contest is open to Xplor University Chapters students and is created to challenge students and promote real life application development, while having a
- [Acadami to Again Host Production Workflow Basics Course in Conjunction with the Xploration® 17 Program](https://cxmpa.org/acadami-to-again-host-production-workflow-basics-course-in-conjunction-with-the-xploration-17-program/) - Two-day course is Included as part of full-conference registration Lutz, FL — February 1, 2017—Xplor International today announced that acadami will once again present their two-day Electronic Document Body of Knowledge Production Workflow Basics course as part of the Xploration® 17 conference, being held March 28-30 at the Caribe Royale Orlando in Florida. Attendees can
- [Xplor Announces 2017 Technology and Application Award Recipients](https://cxmpa.org/xplor-announces-2017-technology-and-application-award-recipients/) - Award Recipients to Be Recognized in Orlando at Xploration® 17 Lutz, FL — February 21, 2017 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2017 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, March 28, 2017, during the Xploration® 17
- [Harry's Corner - Here We Go Again – “6-2-5” is Back](https://cxmpa.org/harrys-corner-here-we-go-again/) - Submitted by Harry Stephens, President/CEO of DATAMATX June 19, 2017 In my experience, few things are more true than the fact that knowing you need to do something—and then actually doing it—are two very different things. There is perhaps no better example of this than the longstanding (and ongoing) conversation about the financial difficulties of the U.S.
- [The Datalogics Motto - Where Experience Delivers](https://cxmpa.org/the-datalogics-motto-where-experience-delivers/) - Xplor President/CEO Skip Henk Interviews Matt Kuznicki, CTO of Datalogics Datalogics is relatively new to the Xplor world, exhibiting for the first time at Xploration 17 earlier this year. That said, I reached out to Datalogics’ Chief Technology Officer, Matt Kuznicki, and asked him to introduce himself and Datalogics to the Xplor community. Based in
- [Brian Platte Lifetime Achievement and Xplorer of the Year Awards Presented at Xploration® 18](https://cxmpa.org/brian-platte-lifetime-achievement-and-xplorer-of-the-year-awards-presented-at-xploration-18/) - Lutz, FL — April 17, 2018: Xplor International, the worldwide electronic document systems association, today named the recipients of the 2018 Brian Platte Lifetime Achievement and Xplorer of the Year Awards. These awards were presented at Xplor’s Annual Conference, Xploration 18, on Tuesday, April 17th during the awards ceremony. Tweet this: Brian Platte Lifetime Achievement
- [Speed of Change 3 – A Whole New Pandora’s Box](https://cxmpa.org/speed-of-change-3-a-whole-new-pandoras-box/) - Submitted by Harry Stephens, President/CEO of DATAMATX April 26, 2018 It’s been over a decade since I wrote a column titled “The Speed of Change.” In it, I discussed how technology was completely changing our relationship with time, which in turn, was changing our business processes dramatically. In 2007, the technologies we were figuring out how to
- [XPLOR20 to Feature Antoine Dupont as Keynote Speaker](https://cxmpa.org/xplor20-to-feature-antoine-dupont-as-keynote-speaker/) - Lutz, FL – February 25, 2020 - Xplor International has announced that on Tuesday, April 14th, XPLOR20 opens up with a keynote session titled ‘The Huge Power of Small: How To Create An Amazing Customer Experience That Drives Results,’ presented by marketing consultant and strategist, Antoine Dupont. XPLOR20 will take place April 14-16, 2020 at
- [An Interview with Harvey Gross on upcoming Customer Communications Virtual Summit](https://cxmpa.org/an-interview-with-harvey-gross-on-upcoming-customer-communications-virtual-summit/) - By: Skip Henk, President and CEO of Xplor International Xplor Elite sponsor and longtime supporter Crawford Technologies is hosting a virtual customer communications summit on May 6th outlining strategies for staying in touch with your customers. I had the opportunity to speak with Harvey Gross, Vice President of Products for Crawford to learn a bit
- [Gimbel & Associates Releases Printer’s Guide to Better Business](https://cxmpa.org/gimbel-associates-releases-printers-guide-to-better-business/) - GIMBEL & ASSOCIATES 400 Garden City Plaza Suite 405 Garden City, NY 11530-3362 FOR IMMEDIATE RELEASE: Garden City, NY June 1, 2020 Gimbel & Associates, the well-known printing industry management consulting firm, has published a compendium of articles designed to help their clients and other companies in the printing business develop strategies for protecting and
- [PODCAST: #XPLOR20 Goes Virtual with Skip Henk, President/CEO](https://cxmpa.org/podcast-xplor20-goes-virtual-with-skip-henk-president-ceo/) - I had the pleasure of chatting with an old friend, Deborah Corn as we discussed an overview of this year's virtual event, and how Xplor looked at industry and market trends to develop all of the #XPLOR20 tracks and sessions to keep the Customer Communications community moving forward. Check it out! Until next interview! Take care.
- [#XPLOR20 Announces Final Lineup of Vendor Forum Participants](https://cxmpa.org/xplor20-announces-final-lineup-of-vendor-forum-participants/) - Leading Vendors Participate in 2020 Virtual Event Lutz, FL – September 16, 2020 - Xplor International, the worldwide electronic document systems association, today announced the final lineup of vendors that will be participating in the #XPLOR20 Vendor Forum. The event will take place over four days: September 29, October 1, 6 & 8. “By design,
- [Gimbel & Associates Joins Xplor International as a Major Sponsor](https://cxmpa.org/gimbel-associates-joins-xplor-international-as-a-major-sponsor/) - Longtime Xplor member and supporter becomes a Platinum Elite Sponsor and Diamond Conference Sponsor Lutz, FL — January 12, 2021: Xplor International, the worldwide electronic document systems association, today announced that longtime member and supporter Gimbel & Associates has joined Xplor as a Platinum Elite Sponsor and Diamond Conference Sponsor. Gimbel & Associates works with
- [GhostDraft Joins Xplor International as a Silver Elite Association Sponsor](https://cxmpa.org/ghostdraft-joins-xplor-international-as-a-silver-elite-association-sponsor/) - Lutz, FL – March 2, 2021 - Xplor International, the worldwide electronic document systems association, today announced that GhostDraft has become a 2021 Silver Elite Association Sponsor. GhostDraft’s cloud-native customer communications and digital experience suite is designed for insurance. They offer a true SaaS solution, integrating with industry-leading core system vendors, delivering insurance-focused services, and
- [An Interview with Roger P. Gimbel, EDP, President and CEO of Gimbel & Associates](https://cxmpa.org/an-interview-with-roger-p-gimbel-edp-president-and-ceo-of-gimbel-associates/) - By: Skip Henk, President/CEO of Xplor International I recently had a chance to catch up with a longtime Xplor supporter and our newest Elite sponsor, Roger Gimbel of Gimbel & Associates. Roger has been involved with Xplor for almost 25 years as a frequent speaker at Xplor events. He received his Electronic Document Professional (EDP),
- [TRANSPROMO Using Video: Deliver Marketing Messages and Increase Revenue with Personalized Video](https://cxmpa.org/transpromo-using-video-deliver-marketing-messages-and-increase-revenue-with-personalized-video/) - Why is video more important now than ever before? How can the transactional printing industry USE video? Digital customer journeys have a key glaring gap; providing personalized education for each and every customer to help them progress with confidence in choosing their financial products. Using a combination of real-time interactivity, math and logic processing, and
- [PODCAST: 30 Minutes with the Intergalactic Ambassador to The Printerverse!](https://cxmpa.org/30-minutes-with-the-intergalactic-ambassador-to-the-printerverse/) - Last week I had the privilege of being interviewed by Deborah Corn, internationally known as the Intergalactic Ambassador to The Printerverse. You can check her our at www.printmediacentr.com. As always, I had a great time. Check out the podcast to hear about what’s new at XPLOR21, being held in St. Pete Beach, November 16-18th as
- [Xplor Announces Establishment of the Herman L. Gimbel and Audrey M. Gimbel Memorial Scholarship Fund](https://cxmpa.org/xplor-announces-establishment-of-the-herman-l-gimbel-and-audrey-m-gimbel-memorial-scholarship-fund/) - Gimbel & Associates Establishes Scholarship Fund to Honor Their Parents Lutz, FL — January 25, 2022: Xplor International, the worldwide electronic document systems association, today announced that Platinum Association Sponsor and Diamond Conference Sponsor, Gimbel & Associates, has established a scholarship fund honoring Hy and Audrey Gimbel. The Herman L. Gimbel and Audrey M. Gimbel
- [Gimbel & Associates Renews Xplor Platinum Elite Association Sponsorship](https://cxmpa.org/gimbel-associates-renews-xplor-platinum-elite-association-sponsorship/) - Includes Prominent Recognition as a Diamond Conference Sponsor Lutz, FL — March 22, 2022: Xplor International, the worldwide electronic document systems association, today announced that longtime member and supporter Gimbel & Associates has renewed their Platinum Elite Association and Diamond Conference Sponsorships. Gimbel & Associates works with domestic and international clients to help them achieve
- [GhostDraft Renews Support for Xplor International as a  Silver Elite Association Sponsor](https://cxmpa.org/ghostdraft-renews-support-for-xplor-international-as-a-silver-elite-association-sponsor/) - Lutz, FL – March 29, 2022 - Xplor International, the worldwide electronic document systems association, today announced that GhostDraft is renewing their Silver Elite Association Sponsorship for 2022. GhostDraft’s cloud-native customer communications and digital experience suite is designed for insurance. They offer a true SaaS solution, integrating with industry-leading core system vendors, delivering insurance-focused services,
- [State of CX in 2022](https://cxmpa.org/state-of-cx-in-2022/) - From culture to employee enablement to technologies, long-time Xplor member and sponsor Quadient is sharing the six trends that enterprises should examine for success in their new eBook, ‘State of CX in 2022’. Download this valuable guide to learn: Expert insights into the biggest trends in Customer Experience Management (CXM) and Customer Communications Management (CCM). Technologies driving
- [Gimbel & Associates Renews Platinum Association Partnership](https://cxmpa.org/gimbel-associates-renews-platinum-association-partnership/) - Includes Prominent Recognition as a Diamond Conference Sponsor Lutz, FL — March 8, 2023: Xplor International, the worldwide electronic document systems association, today announced that longtime member and supporter Gimbel & Associates has once again renewed their Platinum Association Partnership and Diamond Conference Sponsorship. Gimbel & Associates works with domestic and international clients to help
- [What Do Messagepoint and AI Have In Common?](https://cxmpa.org/what-do-messagepoint-and-ai-have-in-common/) - A discussion with Atif Khan, VP AI & Data Science at Messagepoint Interviewed by Skip Henk, EDP, President and CEO of Xplor International I recently read an article generated by ChatGPT on “The Future of CCM.” The article referenced various technologies and processes including Omni-Channel communications, hyper-personalization, Natural Language Processing while stressing that Artificial Intelligence
- [This pirate looks at 30](https://cxmpa.org/this-pirate-looks-at-30/) - Living in Florida most people are Parrotheads. (Jimmy Buffet fans for those of you who are not familiar) Last night as I was driving home from the office I listened to his song “A pirate looks at 40”. It is about a pirate that takes a nostalgic look at his life. It got me thinking
- [The Cloud Turns 50](https://cxmpa.org/the-cloud-turns-50__trashed/) - Read a brief but interesting article this morning by Denise Miano entitled, “Computing in the Cloud is Trendy — but is it really the next new thing?” Denise brought up some great points and did a great job defining some of the attributes, benefits and definitions of the cloud. As she pointed out the fundamental concept of the cloud
- [Xplor President talks to Crawford Technologies President, Ernie Crawford](https://cxmpa.org/xplor-president-talks-to-crawford-technologies-president-ernie-crawford/) - Interviewed by Skip Henk, EDP, President and CEO of Xplor International I have had the pleasure of watching Crawford Technologies over the years becoming a leading provider of customer communications solutions. Their latest solution, SmartSetup, was recognized at the 2023 Xplor CCM Summit with the Technology of the Year award. Founded in 1995, Crawford Technologies
- [HP Exstream Takes Customer Communication Management to 11!](https://cxmpa.org/hp-exstream-takes-customer-communication-management-to-11/) - Deborah Corn, of PrintMediaCentr, conducts a quick interview with Heather Oliver, HP Exstream, regarding the upcoming Xploration 15 conference.
- [Industry Leaders Line Up in Support of Xploration® 15](https://cxmpa.org/industry-leaders-line-up-in-support-of-xploration-15/) - Xplor announces the team of conference sponsors who are supporting their upcoming annual conference, Xploration 15.
- [A look at Xploration 15 from the Student Perspective](https://cxmpa.org/a-look-at-xploration-15-from-the-student-perspective/) - Ryerson Students Valerie Drozdowsky and Kyle Tavares recap their experiences in Florida during the Xploration 15 show.
- [Print Media Centr, Domtar Paper and Avanti to present  Pre-Conference Program at Xploration® 16](https://cxmpa.org/print-media-centr-domtar-paper-and-avanti-to-present-pre-conference-program-at-xploration-16/) - Lutz, FL —February 24, 2016—Xplor International, the worldwide electronic document systems association, today announced, a pre-conference program presented by Print Media Centr, Domtar Papers, and Avanti as part of Xploration® 16, being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida. Deborah Corn, Principal at Print Media Centr, Vanecia Carr, Director of Marketing, Printing
- [Xploration Tour to hit Atlanta on February 9th](https://cxmpa.org/xploration-tour-to-hit-atlanta-on-february-9th/) - Latest Trends and Best Practices in Customer Communication Management Lutz, FL – January 18, 2017 – Xplor International, today announced the Xploration Tour will begin the 2017 year in Atlanta, Georgia on February 9, 2017. The Xploration Tour is a joint-venture with Xplor USA that is designed to provide educational programming, information, and networking opportunities
- [Xploration Tour to hit Minneapolis on November 15th](https://cxmpa.org/xploration-tour-to-hit-minneapolis-on-november-15th/) - Latest Trends and Best Practices in Customer Communication Management Lutz, FL – October 11, 2017 – Xplor International today announced that the Xploration Tour is headed for Minneapolis, Minnesota on November 15, 2017. The event is sponsored by NEPS. The Xploration Tour is designed to provide educational programming, information, and networking opportunities to members as
- [Sold-out Minneapolis Xploration Tour is a Huge Success](https://cxmpa.org/sold-out-minneapolis-xploration-tour-is-a-huge-success/) - The One-Day Event Blended Education and Networking in the Most Unique Format to Date Lutz, FL – November 20, 2017 – Xplor International today announced that the Xploration Tour in Minneapolis, Minnesota on November 15, 2017, sponsored by NEPS, was a huge success. The Xploration Tour is designed to provide educational programming, information, and networking
- [2016/2017 Xploration Tour Premiers in Dallas](https://cxmpa.org/20162017-xploration-tour-premiers-in-dallas/) - Latest Trends and Best Practices in Customer Communication Management Lutz, FL – October 5, 2016 – Xplor International, today announced the 2016/2017 Xploration Tour that will premier in Dallas, Texas on November 10, 2016. The Xploration Tour is a joint-venture with Xplor USA designed to provide educational programming, information, and networking opportunities to members as
- [Clarity, Award Winning Technology by Pitney Bowes](https://cxmpa.org/clarity-award-winning-technology-by-pitney-bowes/) - Interview with Marie-Pierre Belanger, VP Digital Solutions & Product Manager at Pitney Bowes By: Skip Henk, EDP – CEO of Xplor International Xplor’s annual Technology of the Year Award honors an individual, company or organization that has conceived and developed an original concept leading to a significant advancement in the industry. Each year Xplor’ call for
- [Xplor at Print 17 Keynote Panel Announces its Fifth Successful Year](https://cxmpa.org/xplor-at-print-17-keynote-panel-announces-its-fifth-successful-year/) - “Exploring the Role of Print in Today’s Customer Journey” was a lively and informative panel discussion Lutz, FL — September 26, 2017: Xplor International, the worldwide electronic document systems association, today announced that the Xplor at Print 17 Breakfast event held on September 12, 2017 at McCormick Place during the Print 17 was deemed a
- [Dealing with the Pandemic and Making Today a More Productive Day](https://cxmpa.org/dealing-with-the-pandemic-and-making-today-a-more-productive-day/) - Antoine DuPont is a recognized expert and strategist in digital marketing. He’s an award-winning marketing agency owner and a speaker at national & international conferences including a keynote presentation at #XPLOR20 September 17-19 in St. Pete Beach Florida. Recently, Antoine shared some thoughts on dealing with the pandemic and making today a more productive day
- [Shifting from CCM to CXM: What Does This Mean for Direct Marketing?](https://cxmpa.org/shifting-from-ccm-to-cxm-what-does-this-mean-for-direct-marketing/) - Are you part of the transformation? “Today’s rapidly changing technological landscape is also reshaping the market. Instant access to relevant information, personalized experiences on a preferred channel, and consistent communications in terms of style, branding, and tone-of-voice have become crucial elements of superior CX and all three of the primary dynamics behind CCM’s evolution share
- [Madison Advisors Returns to Xplor Conference to Share CCM Insights](https://cxmpa.org/madison-advisors-returns-to-xplor-conference-to-share-ccm-insights/) - Madison Advisors is sharing the latest insight into three key CCM areas during the half-day pre-conference workshop on April 13, 2015.
- [Not a cloud in the sky…](https://cxmpa.org/not-a-cloud-in-the-sky/) - At Xploration™14 in March we had several sessions on the cloud. Fortunately I was able to attend a couple of them and came back with more questions than answers as to how vulnerable Xplor would be if the cloud suddenly disappeared. My conclusion to my brief sixty second assessment, we would be in deep trouble
- [FACETIME IS NOT ALWAYS AN APP](https://cxmpa.org/facetime-is-not-always-an-app/) - Last week I returned from the Imaging Network Conference in Tucson convinced once again there is no substitution for "face timing" with peers. Not FaceTime the app, I mean the original face time. Sitting down and meeting with your peers, bending an elbow together, sharing ideas and taking discussions where virtual is incapable of going..
- [Dear Occupant, We Are Raising The Bar!](https://cxmpa.org/dear-occupant-we-are-raising-the-bar/) - If you are old enough to remember receiving direct mail addressed to “Dear Occupant,” you will certainly remember the astonishment and wonder when you received your first piece of “personalized mail” – Dear (insert your name here). Over time the level of text personalization increased to include things like the company you worked for, the
- [Visionary or Visualist?](https://cxmpa.org/visionary-or-visualist/) - I am always amused when I hear someone use the word visionary, particularly since I believe that true visionaries are few and far between. According to Merriam-Webster dictionary the definition of VISIONARY is: 1: one whose ideas or projects are impractical: dreamer 2: one who sees visions : seer 3: one having unusual foresight and imagination. The first
- [Cal Poly Team Wins Xplor’s Annual Design Competition](https://cxmpa.org/cal-poly-team-wins-xplors-annual-design-competition/) - Lutz, FL – November 20, 2023 - Xplor International, the worldwide electronic document systems association, today announced the winners of their 2023 Communication Design Competition. The annual contest is open to university students and challenges them to promote real-life application development, while having a bit of fun. Participating teams each consisted of up to five
- [Xplor Announces 2023 Dr. Keith Davidson Lifetime Achievement Award](https://cxmpa.org/xplor-announces-2023-dr-keith-davidson-lifetime-achievement-award/) - Lutz, FL — November 15, 2023: Xplor International, the worldwide electronic document systems association, today named the recipients of the 2023 Lifetime Achievement Awards. These awards were presented at the 2023 Xplor CCM Summit, on Tuesday, November 14th during the awards ceremony in Orlando, Florida. The Lifetime Achievement Award was established in 2007 and is
- [Industry Leaders Support the 2023 Xplor CCM Summit](https://cxmpa.org/industry-leaders-support-the-2023-xplor-ccm-summit/) - Lutz, FL – October 19, 2023 - Xplor International, the worldwide electronic document systems association, today announced the line-up of summit sponsors for the 2023 CCM Summit, being held November 14-16, at the Rosen Centre Hotel in Orlando, Florida. For information about the event or to register visit: go.xplor.org/23summit “I’d like to thank all of
- [2023 Technology and Application of the Year Award Winners Announced](https://cxmpa.org/2023-technology-and-application-of-the-year-award-winners-announced/) - Recipients to be recognized at the 2023 Xplor CCM Summit in Orlando on November 14th Lutz, FL — October 12, 2023 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2023 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, November
- [Sponsors Announced for Xplor Breakfast Panel at PRINTING United](https://cxmpa.org/sponsors-announced-for-xplor-breakfast-panel-at-printing-united/) - Lutz, FL – October 5, 2023 - Xplor International, the worldwide electronic document systems association, today announced the sponsors for their complimentary breakfast panel during the PRINTING United event in Atlanta, GA. Sponsors include Crawford Technologies, Quadient, and Solimar Systems. The breakfast panel will be co-moderated by industry experts Pat McGrew, M-EDP and Ryan McAbee
- [Xplor Auction Benefitting the Scholarship Program Returns for 2023 Event](https://cxmpa.org/xplor-auction-benefitting-the-scholarship-program-returns-for-2023-event/) - Lutz, FL – September 1, 2023 - Xplor International, the worldwide electronic document systems association, today announced they will once again host an online auction with the winners announced at the 2023 Xplor CCM Summit, being held November 14-16, at the Rosen Centre Hotel in Orlando, Florida. For information about the 2023 Xplor CCM Summit,
- [Overcoming Common Challenges in CCM](https://cxmpa.org/overcoming-common-challenges-in-ccm/) - This blog originally posted by MacroSoft and can be found here Overcoming Common Challenges in CCM By Pavithra Joy In today’s business landscape, effective communication with customers is essential for success. As organizations strive to improve their customer experience, many are turning to Customer Communication Management (CCM) solutions. These solutions streamline and automate customer communication
- [Xplor International Awards Five University Scholarships for 2023](https://cxmpa.org/xplor-international-awards-five-university-scholarships-for-2023/) - Lutz, FL – August 25, 2023 – Xplor International today announced that they awarded five member scholarships for the 2023-24 school year. The recipients include: Jasmine Alcantara, California Polytechnic State University, San Luis Obispo Haaziq Altaf, University of Calgary Collin Brown, San Jose State University Eric Dennis, EDA, Georgia Southern University Sarah Sykora, California Polytechnic
- [Solimar Systems, Inc. Returns as a Silver Association Partner](https://cxmpa.org/solimar-systems-inc-returns-as-a-silver-association-partner/) - Lutz, FL – August 23, 2023 - Xplor International, the worldwide electronic document systems association, today announced that Solimar Systems, Inc. has once again joined Xplor as a Silver Association Partner for 2023/2024. The Xplor Association Partnership program, launched in 2006 as our Elite Sponsorship program, supports year-round educational programming to Xplor members and the
- [Gimbel & Associates Hosts Attendees from XPLOR22](https://cxmpa.org/gimbel-associates-hosts-attendees-from-xplor22/) - Gimbel & Associates hosts what has become an ‘Annual Dinner‘ meeting in Delray Beach, Florida on Wednesday, February 22, 2023. The follow up meeting consisted of some Gimbel & Associates hosted attendees from the XPLOR22 Conference in Tampa that took place in September 2022. They look forward to having the group back as Gimbel &
- [2023 Xplor Industry Award Nominations Now Open](https://cxmpa.org/2023-xplor-industry-award-nominations-now-open/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — August 2, 2023: Xplor International today issued their annual call for nominations to be presented at their Annual event, the 2023 Xplor CCM Summit, November 14-16 at the Rosen Centre Hotel in Orlando, Florida. The deadline for nominations is September 15,
- [Xplor Returning to Host Breakfast Panel at PRINTING United](https://cxmpa.org/xplor-returning-to-host-breakfast-panel-at-printing-united/) - Panel titled "Efficient Workflows Make Your Press Run Faster" Lutz, FL – July 27, 2023 - Xplor International, the worldwide electronic document systems association, today announced that they will be hosting a complimentary breakfast panel during the PRINTING United event in Atlanta, GA. The breakfast panel will be moderated by industry expert Pat McGrew, M-EDP.
- [Xplor Announces Annual Communication Design Competition](https://cxmpa.org/xplor-announces-annual-communication-design-competition/) - Multiple Cal Poly University Chapter Teams to Participate Lutz, FL – July 13, 2023 - Xplor International, the worldwide electronic document systems association, today announced their annual Communication Design Competition. The contest is open to Xplor University Chapter students and is created to challenge students and promote real life application development, while having a bit
- [Vendor Forum Applications Now Accepted for 2023 Xplor CCM Summit](https://cxmpa.org/vendor-forum-applications-now-accepted-for-2023-xplor-ccm-summit/) - Event to Feature 20 Leading-Edge Providers of CCM Technology and Services Lutz, FL – July 11, 2023 - Xplor International, the worldwide electronic document systems association, today announced they are accepting applications for exhibit space at their annual event, the 2023 CCM Summit, which will take place November 14-16, 2023, in Orlando, Florida at the
- [2023 Scholarship Program Now Open](https://cxmpa.org/2023-scholarship-program-now-open/) - Association Scholarships Open to Xplor Members and Their Immediate Families Lutz, FL – June 16, 2023 –Xplor International, today announced that they are accepting applications for their 2023 scholarship program through the deadline of July 31, 2023. In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the next
- [Xplor EDP® Certification Program Modernized for Improved Certification Journey Experience](https://cxmpa.org/xplor-edp-certification-program-modernized-for-improved-certification-journey-experience/) - Lutz, FL – May 31, 2023 – The Xplor International EDP® Commission Board is pleased to announce the modernization of the EDP Certification program for an improved certification journey experience! The EDP Commission has updated the program's policies and procedures to accept applications year-round, expand certification credits to include educational and knowledge sharing, and open portfolio
- [Registration Website Now Open for the 2023 Xplor CCM Summit](https://cxmpa.org/registration-website-now-open-for-the-2023-xplor-ccm-summit/) - Lutz, FL – May 25, 2023 - Xplor International has announced that the conference website and registration are now open for their annual conference. The 2023 Xplor CCM Summit will take place November 14-16, 2023 at the Rosen Centre Hotel in Orlando, Florida. Attendees can register here: http://cvent.me/BrnQDD Tweet this: @Xplor_Int announces #XplorCCMSummit registration is
- [Call for Presentations Now Open for The 2023 Xplor CCM Summit](https://cxmpa.org/call-for-presentations-now-open-for-the-2023-xplor-ccm-summit/) - Lutz, FL – May 11, 2023 - Xplor International has announced that the Call for Presentations is now open for their annual event, The Xplor CCM Summit. The application deadline is June 30, 2023. The rebranded annual event will take place November 14-16, 2023 at the Rosen Centre Hotel in Orlando, Florida. Those interested in
- [Quantre Solutions Joins Xplor International as a Silver Association Partner](https://cxmpa.org/quantre-solutions-joins-xplor-international-as-a-silver-association-partner/) - Lutz, FL – May 9, 2023 - Xplor International, the worldwide electronic document systems association, today announced that Quantre Solutions has expanded their support of Xplor International and become a 2023 Silver Association Partner. Quantre Solutions offers consulting and services for enterprises and customer communications service providers. Quantre values providing independent advocacy for enterprise customers
- [Quadient Upgrades Association Partnership to Gold](https://cxmpa.org/quadient-upgrades-association-partnership-to-gold/) - Lutz, FL – April 25, 2023 - Xplor International, the worldwide electronic document systems association, today announced that Quadient has renewed their support of Xplor and upgraded to a Gold Association Partnership for 2023. The Xplor Association Partnership program, launched in 2006 as our Elite Sponsorship program, supports year-round educational programming to Xplor members and
- [Xplor International Announces 2023 Conference Dates](https://cxmpa.org/xplor-international-announces-2023-conference-dates/) - November 14-16, 2023 in Orlando, Florida Lutz, FL — April 4, 2023: Xplor International, the worldwide electronic document systems association, today announced their annual conference, the 2023 Xplor CCM Summit will take place November 14-16, 2023 in Orlando, Florida at the Rosen Centre Hotel. Tweet this: @Xplor_Int announces “The 2023 Xplor CCM Summit” will take
- [Xplor Announces Changes to Annual Conference](https://cxmpa.org/xplor-announces-changes-to-annual-conference/) - Lutz, FL — March 21, 2023: Xplor International, the worldwide electronic document systems association, today announced major changes to their annual conference. In addition to rebranding the event as the Xplor CCM Summit, changes to the format and content are designed to better promote the exchange of information and ideas, introduce different perspectives, and drive
- [Canon Solutions America Returns for 2023 as an Xplor International Silver Association Partner](https://cxmpa.org/canon-solutions-america-returns-for-2023-as-an-xplor-international-silver-association-partner/) - Lutz, FL – March 16, 2023 - Xplor International, the worldwide electronic document systems association, today announced that Canon Solutions America has renewed their Association Partnership for 2023. “I am very grateful for the continued support from Canon over the years,” says Skip Henk, Xplor’s president and CEO. “Their support of our Association Partnership program
- [Denise Miano, M-EDP joins Xplor International’s Board of Directors](https://cxmpa.org/denise-miano-m-edp-joins-xplor-internationals-board-of-directors/) - Lutz, FL — February 6, 2023 – Xplor International, the worldwide electronic document systems association, today announced that Denise Miano, M-EDP, principal at DMM Communications Group, has joined Xplor International’s International Board of Directors. Denise Miano, M-EDP is a market-driven business executive who has successfully launched new businesses, commercialized new technologies and built new ventures
- [Manage Supply Chain Disruption in Printing through Automation](https://cxmpa.org/manage-supply-chain-disruption-in-printing-through-automation/) - By Swati Sahai, V.P. Of Marketing at Sefas Innovation The printing industry continues to face severe supply chain challenges. While sales are expected to grow, most printers do not expect it to translate into profitability due to rising costs and substantial shortages. These problems are expected to continue into 2023 with the greatest concerns (reflected
- [Xplor Announces 2022 Lifetime Achievement Awards](https://cxmpa.org/xplor-announces-2022-lifetime-achievement-awards/) - Lutz, FL — September 13, 2022: Xplor International, the worldwide electronic document systems association, today named the recipients of the 2022 Lifetime Achievement Awards. These awards were presented at Xplor’s Annual Conference, XPLOR22, on Tuesday, September 13th during the awards ceremony in St. Pete Beach, Florida. The Lifetime Achievement Award was established in 2007 and
- [Final Panelist Announced for Breakfast Panel at PRINTING United Expo](https://cxmpa.org/final-panelist-announced-for-breakfast-panel-at-printing-united-expo/) - The Complimentary Breakfast Session Will Take Place on October 20th Lutz, FL – September 27, 2022 - Xplor International, the worldwide electronic document systems association, today announced the addition of a final panelist to the complimentary breakfast panel being held during the PRINTING United Expo event in Las Vegas. The breakfast panel will be moderated
- [Xplor to Host Breakfast Panel at PRINTING United](https://cxmpa.org/xplor-to-host-breakfast-panel-at-printing-united/) - Panel to focus on: Bundling Capabilities to Sell More Print Lutz, FL – Sept 14, 2022 - Xplor International, the worldwide electronic document systems association, today announced that they will be hosting a complimentary breakfast panel during the PRINTING United event in Las Vegas this October. The breakfast panel will be moderated by industry experts
- [Xplor to Host Auction Benefitting the Scholarship Program](https://cxmpa.org/xplor-to-host-auction-benefitting-the-scholarship-program/) - Lutz, FL – August 23,2022 - Xplor International, the worldwide electronic document systems association, today announced they will host an online auction which leads to a live auction during the XPLOR22 annual event, being held September 13-15, at the TradeWinds Island Grand Resort in St. Pete Beach, Florida. For information about the XPLOR22 event, visit:
- [Line-up of Vendors Support XPLOR22](https://cxmpa.org/line-up-of-vendors-support-xplor22/) - Lutz, FL – August 17, 2022 - Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for XPLOR22, being held September 13-15, at the TradeWinds Island Grand Resort in St. Pete Beach, Florida. For information about the XPLOR22 event or to register visit: http://cvent.me/wMz1ba “I’d like to thank our
- [Xplor Announces 2022 Technology and Application of the Year Award Winners](https://cxmpa.org/xplor-announces-2022-technology-and-application-of-the-year-award-winners/) - Recipients to be recognized at XPLOR22 in St. Pete Beach on September 13th Lutz, FL — August 9, 2022 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2022 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, September 13, 2022, during
- [Conference Agenda Populated for XPLOR22](https://cxmpa.org/conference-agenda-populated-for-xplor22/) - Sessions and speakers posted Lutz, FL – July 12, 2022 - Xplor International today announced that the conference agenda for XPLOR22, being held September 13-25, 2022, in St. Pete Beach, Florida at the TradeWinds Island Grand Resort, is now live at http://cvent.me/r0M1w1. Tweet this: The #XPLOR22 agenda is now populated! Sessions/panels are now posted with
- [Xplor International Founder, Keith Davidson, Passes Away at Age 85](https://cxmpa.org/xplor-international-founder-keith-davidson-passes-away-at-age-85/) - Lutz, FL – July 13, 2022 - Xplor International wants to share with the community that Dr. Keith Davidson, founder of Xplor International passed away on June 28, 2022. He was the founder and, for sixteen years, the President of Xplor International, a worldwide association representing the document systems industry. His strategic vision and evangelistic
- [Information Overload?](https://cxmpa.org/information-overload/) - Every day we are bombarded with information. Years ago it was mainly restricted to advertisements, billboards, direct mail and the annoying telemarketing calls that seem to come every evening at dinner time. With the evolution of technology the amount of information we receive daily has become exponential. Most of us have several email accounts, Facebook, SMS on our
- [Has technology made us too accessible?](https://cxmpa.org/has-technology-made-us-too-accessible/) - Technology like anything else, it can be a blessing and a curse. Taking a look at technology advances in the last 20 or so years it has done a great deal to increase productivity. We can now receive and send email from anywhere in the world at any time. We can receive messages, as well as
- [Printing is not dead, it is different](https://cxmpa.org/printing-is-not-dead-it-is-different/) - Yesterday I responded to someone on LinkedIN who asked “What do you think the future of production print is?” I shared my thoughts, which depending on how you read it, could be a glass half full / half empty scenario. Let me clearly state “As an industry printing is alive and well and has a
- [Band of Entrepreneurs](https://cxmpa.org/band-of-entrepreneurs/) - In my last blog I indicated I would address the concept of visionary and visualist but I decided to write about a recent ING meeting I attended. Last Saturday I had the privilege of meeting and addressing the Imaging Network Group (INg), a band of entrepreneurial service bureaus (print for pay) that grew from Xplor.
- [Baseball and Direct Mail….](https://cxmpa.org/baseball-and-direct-mail/) - Last week I had an interesting conversation with a friend of mine who owns a direct mailhouse. It wasn’t long before we were talking about the “future of direct mail business” - in fact based on his outlook I questioned why he did not sell now and get out. I sat for almost a half
- [Mail less, make more - change the model](https://cxmpa.org/mail-less-make-more-change-the-model/) - Postal rates will impact direct mail but direct mailers have the opportunity to mail less and make more. Direct mailers are faced with the challenge of rising postal costs, which I did not mean to trivialize in my last blog. I too owned a mail shop at one time and remember the relentless beatings by
- [The Ultimate 1:1 Marketing Tool](https://cxmpa.org/the-ultimate-11-marketing-tool/) - A couple months ago I was walking through my dining room and noticed my daughter sitting at the table with a stack cards and envelopes in front of her. When I asked her what she was doing she replied she was “writing thank you notes for her birthday party”. After talking for a few moments
- [No Service Vacation](https://cxmpa.org/no-service-vacation/) - Technology sometimes just ticks me off. There is nothing more aggravating than seeing “no service” on the top left hand side of your cell phones screen. Or sitting in an airport under a “complimentary internet service provided by ABC Company” sign, and not being able to connect or waiting 2-3 minutes for a download. (thinking
- [What is a document?](https://cxmpa.org/what-is-a-document/) - A few years ago I was writing an article on the document industry. As I sat in my office my daughter, who was about six at that time, asked me what I was doing. When I told her that I was writing something for a magazine about the document industry, she asked me what a
- [A Message to Vendors: The ROI of Events](https://cxmpa.org/a-message-to-vendors-the-roi-of-events/) - Being in the event business a great deal of discussion with vendors focuses on return on investment of marketing dollars. When a vendor is looking at participating in an event or trade show, they are not familiar with, they always ask a litany of questions and justifiably so: How many attendees, what are their titles,
- [3 Dollars a page for print?](https://cxmpa.org/3-dollars-a-page-for-print/) - In many of my previous blogs I have spoken about looking at new print applications, thinking out of the box and finding applications that are value driven and demand a higher price. The ultimate print application A few days ago while I was preparing to fly from Vancouver back to Tampa I ventured into the
- [Lifetime Revenue](https://cxmpa.org/lifetime-revenue/) - How long is a lifetime? Never gave it much thought until I heard the term “lifetime revenue” at a Pitney Bowes Users Conference. The spirit of the conversation focused on loyalty driven by great products and great service, boosting lifetime revenue. And ideally, that certainly is the case. Not quite sure why the term is
- [The Flying Bus](https://cxmpa.org/the-flying-bus/) - I read an article in the paper last week about airlines significantly expanding advertising on airplanes, although airlines are no strangers to advertising with ads in the airlines magazines and commercials on the in-flight video system. Coming to a plane near you: Ads on overhead bins, tray tables, air sickness bags (could have fun with
- [Technology “bah-humbug”?](https://cxmpa.org/technology-bah-humbug/) - At a Christmas party I attended last weekend a discussion evolved about the “curse” of Google and the accessibility of information children have today. Being a “glass half full” person my position quickly morphed into supporting the availability of information and the fact that like anything, it can be a blessing or a curse, depending
- [Economic Indicator…. Christmas Cards?](https://cxmpa.org/economic-indicator-christmas-cards/) - I am trying to figure out why it seems my wife and I are receiving fewer Christmas cards this year. After giving some thought, these are the possibilities I came up with: The economy More electronic email greetings Facebook has made them irrelevant I am getting older and more of my friends are no longer
- [What are they thinking?](https://cxmpa.org/what-are-they-thinking/) - Have you ever received a piece of direct mail or an offer in a bill or statement and ask “what were they thinking?” I do. My mortgage company who offers me a higher rate than I am currently paying. My phone company offering me a deal on the same phone I bought and paid more for the month before.
- [Xplor International Welcomes 2012 Board Of Directors](https://cxmpa.org/xplor-international-welcomes-2012-board-of-directors/) - The old and the new.... Associations are driven by leadership with Xplor being no different. At this years conference the International Board of Directors voted to add three directors with the sole purpose of bringing in "new blood", particularly "new YOUNG blood". I certainly applaud the decision. Our Board is made up of volunteers, who
- [Who gives a tweet](https://cxmpa.org/who-gives-a-tweet/) - At the recent XDU On the Road in Chicago I asked attendees a couple questions, which I often do, about twitter. I asked three questions: 1. Who has or has had a twitter account? 2. Who actively tweets? 3. Do you read the tweets you receive? With the theme of the 2012 XDU On the
- [To Blog or Not to Blog, That Is The Question](https://cxmpa.org/to-blog-or-not-to-blog-that-is-the-question/) - Over the last several months I have personally questioned the effectiveness of social media as tweeting, posting and blogging can eat up your time. As such I wondered if my time was being well spent. At this year’s XDU On the Road I have consistently asked “How many people have a twitter, LinkedIn or Facebook
- [Remember Your Smartphone, Forget Your Wallet](https://cxmpa.org/remember-your-smartphone-forget-your-wallet/) - In past blog postings I have spoken about change in the printing industry, technology and how people receive information. I continue to believe that there is room in the world for both print and digital communications and it should be YOU who determines how you want to receive, view and store information. Whatever is convenient
- [Love Them or Hate Them, They Can Make or Break Your Business](https://cxmpa.org/love-them-or-hate-them-they-can-make-or-break-your-business/) - Over the last several weeks I seem to have run into a barrage of good and bad customer service experiences. One, being a personal experience and a couple other examples involving an airline and a toy company. (This kind of sounds like the making of a good joke: Once upon a time there was a
- [Addressing The Address Issue](https://cxmpa.org/addressing-the-address-issue/) - No Address …. Really? After coming back from Print13 I began my “post-tradeshow/event” ritual. It is the same for every trip I make: I go through everything gathering every scrap of paper whether it be business cards, receipts, brochures, etc. from my five day trip. I sort expense receipts by day, business cards with and
- [Describing The World B.G. (Before Google) Can Seem Unbelievable!](https://cxmpa.org/describing-the-world-b-g-before-google-can-seem-unbelievable/) - The other day my son and I were having a discussion about the similarities between dolphin and mahi mahi. It came to a point in the conversation where he asked me a question and I quickly had to admit I did not know the answer, a real downer for a father. Immediately he took out
- [2015 Annual Conference](https://cxmpa.org/2015-annual-conference/) - Xploration® 15 is the perfect blend of internationally recognized education and networking events tailored to meet the business and personal needs of document and customer communication professionals. Join us in a casual Florida setting and be prepared to share your experiences, learn from others, and have a bit of fun! Join us for: - 60+
- [EDP Certification Program](https://cxmpa.org/edp-certification-program/) - Electronic Document Professional® (EDP) is an industry designation awarded to qualified individuals who have demonstrated broad knowledge of and experience in digital communications - whether in print, over internal networks, or online - from document creation to distribution. Turning electronic documents, the heart of modern corporate communications, into effective communications is the work of professionals.
- [Xplor Announces Annual Conference Event, Xploration® 15](https://cxmpa.org/xplor-announces-annual-conference-event-xploration-15/) - Xploration® 15 to be held April 14-16, 2015 in Orlando, Florida Lutz, FL — May 13, 2013: Xplor International, the worldwide electronic document systems association today announced the dates and location for their 2015 annual conference. Xploration® 15 will take place April 14-16 at the Wyndham Orlando Resort International Drive in Florida. Tweet this: @Xplor_Int
- [“Keep on Pushing” Keynote by Three-Time Olympic Bobsledder Devon Harris](https://cxmpa.org/keep-on-pushing-keynote-by-three-time-olympic-bobsledder-devon-harris/) - Inaugural Jamaican Team Member and Inspiration for the Movie Cool Runnings Lutz, FL — February 10, 2015—Xplor International, the worldwide electronic document systems association, today announced their second keynote presentation will be delivered by Devon Harris at Xploration® 15 being held April 14-16th at the Wyndham Orlando Resort International Drive in Orlando, Florida. The presentation
- [Xplor International and Acadami to introduce Electronic Document Body of Knowledge (BOK) Training Program at Xploration® 15](https://cxmpa.org/xplor-international-and-acadami-to-introduce-electronic-document-body-of-knowledge-bok-training-program-at-xploration-15/) - Lutz, FL—January 22, 2015 —Xplor International, the worldwide association providing educational events and programs for its members and the industry at large, will be offering The Acadami Electronic Document BOK (Body of Knowledge) Production Workflow course, to Xploration® 15 full conference registrants at no additional charge as a co-located event. This is the first course in
- [New Print Media Centr Pre-Conference Program Debuts at Xploration® 15](https://cxmpa.org/new-print-media-centr-pre-conference-program-debuts-at-xploration-15/) - PrintMediaCentr to Feature Interactive Workshop Focused On Online Marketing Strategies For Printshops. Lutz, FL —January 29, 2015—Xplor International, the worldwide electronic document systems association, today announced a new pre-conference program presented by PrintMediaCentr as part of Xploration® 15 being held April 14-16th at the Wyndham Orlando Resort International Drive in Orlando, Florida. The pre-conference program,
- [3D Printing Takes Center Stage at Xploration® 15](https://cxmpa.org/3d-printing-takes-center-stage-at-xploration-15/) - Top 20 Influencer in 3D Printing for 2014, John Biehler, to Deliver Keynote at Xploration 15 April 14-16 in Orlando FL.
- [Second Annual Customer Engagement Program at Xploration® 15](https://cxmpa.org/second-annual-customer-engagement-program-at-xploration-15/) - Crawford Technologies, HP, and Transformations will once again be participating in Xplor’s Customer Engagement Program held in conjunction with Xploration® 15.
- [What Was "Old, Stale, and so 1990s” Is New Again!](https://cxmpa.org/what-was-old-stale-and-so-1990s-is-new-again/) - Skip Henk on why updating xplor.org was critical to the growth of the association and ultimately a painless process.
- [Xploration® 15 Expands Vendor Forum Participants](https://cxmpa.org/xploration-15-expands-vendor-forum-participants/) - Thirteen new companies join the Xploration 15 vendor forum along with 24 returning companies.
- [Xplor Announces 2015 Technology and Application Award Recipients](https://cxmpa.org/xplor-announces-2015-technology-and-application-award-recipients/) - Award recipients are announced for Xplor's annual Technology and Application awards. Award winners will be recognized at Xploration 15, April 14, in Orlando.
- [Brian Platte Lifetime Achievement Award and Xplorer of the Year Presented at Xploration® 15](https://cxmpa.org/brian-platte-lifetime-achievement-award-and-xplorer-of-the-year-presented-at-xploration-15/) - Lutz, FL — April 21, 2015: Xplor International, the worldwide electronic document systems association, today named the recipients of the Brian Platte Lifetime Achievement Award and Xplorer of the Year. The two Xplor awards recognize individual contributions to the association and the industry in general. Both awards were presented at Xplor’s Annual Conference, Xploration® 15,
- [An Interview with Mike Jackson, CEO of eLynxx Solutions](https://cxmpa.org/an-interview-with-mike-jackson-ceo-of-elynxx-solutions/) - By: Skip Henk, EDP, President/CEO of Xplor International I was recently introduced to Mike Jackson, CEO of eLynxx Solutions and although I was not familiar with eLynxx, Mike certainly had some interesting insight on some of the relevant issues in our industry. I decided to go back to Mike, ask a few more questions and
- [Xploration® 15 Deemed a Success](https://cxmpa.org/xploration-15-deemed-a-success/) - The Customer Communications Conference is well received by Attendees Lutz, FL – April 29, 2015 – Xplor International, the worldwide electronic document systems association, today announced that they deemed Xploration® 15 a success. Xploration® 15 was held in Orlando, Florida April 14-16, 2015. The event featured over 60 educational sessions in addition to the general
- [Connecting the Dots – Common Sense in Customer Communications](https://cxmpa.org/connecting-the-dots-common-sense-in-customer-communications/) - Scott Bannor blogs about his recent experience with a credit card company in which a simple message contained in a letter could have changed everything.
- [2015 Xplor Scholarship Accepting Applications](https://cxmpa.org/2015-xplor-scholarship-accepting-applications/) - The Association’s Scholarships Open to Xplor Member’s and Their Families Lutz, FL – June 3, 2015 – Xplor International, the worldwide electronic document systems association, today announced that they are accepting applications for their 2015 scholarship program through the deadline of June 30, 2015. In 2010, Xplor decided to go beyond its traditional member offerings
- [Xplor Announces “Xplor at Graph Expo” Event](https://cxmpa.org/xplor-announces-xplor-at-graph-expo-event/) - Xplor today announced that registration is now open for the Xplor at Graph Expo event being held September 15, 2015 at McCormick Place South in Room N426a.
- [What is an EDBOK, anyway? By Pat McGrew](https://cxmpa.org/what-is-an-edbok-anyway-by-pat-mcgrew/) - Note: At Xploration®14 Xplor International began a roll out of the first Electronic Document Body of Knowledge by providing conference attendees a limited edition of the document with the official First Edition released at the 2014 Graph Expo event. Due to the significance of the publication and the impact on the industry as a whole
- [Panelists Announced for the “Xplor at Graph Expo” Event](https://cxmpa.org/panelists-announced-for-the-xplor-at-graph-expo-event/) - The 90-Minute breakfast panel will address The Emergence of Omni-Channel Communications Lutz, FL — August 19, 2015: Xplor International today announced the panel participants for their 2015 Xplor at Graph Expo event being held September 15, 2015 at McCormick Place North in Room N426a during the Graph Expo show. Tweet this: @Xplor_Int at #GraphExpo Announces
- [Why is the EDBOK important to our industry? By Roberta McKee-Jackson](https://cxmpa.org/why-is-the-edbok-important-to-our-industry-by-roberta-mckee-jackson/) - Note: At Xploration®14 Xplor International began a roll out of the first Electronic Document Body of Knowledge by providing conference attendees a limited edition of the document with the official First Edition released at the 2014 Graph Expo event. Due to the significance of the publication and the impact on the industry as a whole
- [Solimar Systems Renews Support for Xplor International’s Elite Sponsor Program](https://cxmpa.org/solimar-systems-renews-support-for-xplor-internationals-elite-sponsor-program/) - Solimar Systems has renewed its Gold Sponsorship with Xplor for the 2015/2016 year continuing to provide support for educational programming and much more.
- [How to Connect CCM to Customer Experience](https://cxmpa.org/how-to-connect-ccm-to-customer-experience/) - Title: How to Connect CCM to Customer Experience Track: The Customer Experience Date/Time: Tuesday, April 5th - 8:30am-9:20am Room: Bonaire 1 Presenter: John Zimmerer, Director of Marketing, Top Down Systems Did you know that improving your customer communications is a sure­fire way to improve your customer experience? Forrester's Customer Experience Index (CXi) tracks several "drivers" of
- [Meeting Accessible Document Delivery with High Speed Accessible Transforms](https://cxmpa.org/meeting-accessible-document-delivery-with-high-speed-accessible-transforms/) - Title: Meeting Accessible Document Delivery with High Speed Accessible Transforms Track: All Things Data Date/Time: Tuesday, April 5th - 8:30am-9:20am Room: Bonaire 2 Presenters: Greg Orton & Dennis Quon What happens when the National Federation of the Blind, the nation’s leading advocate for equal access by the blind to information and technology, and the U.S. Department of Education reach an agreement
- [Inkjet Printing is Costing You $. Want to Fix That?](https://cxmpa.org/inkjet-printing-is-costing-you-want-to-fix-that/) - Title: Inkjet Printing is Costing You $. Want to Fix That? Track: Distribution Date/Time: Tuesday, April 5 - 8:30am-9:20am Room: Bonaire 3 Presenter: Pat McGrew, M-EDP Inkjet printing has become the standard for transaction print production, though not everyone is on board. Many companies are just now making the transition, while others made the transition over the last
- [Organizing Self-Organizing Teams](https://cxmpa.org/organizing-self-organizing-teams/) - Title: Organizing Self-Organizing Teams Track: For Executive Eyes Only Date/Time: Tuesday, April 5th - 8:30am-9:20am Room: Bonaire 4 Presenters: John Lynch Kids know it instinctively: think of how they build a fort in the backyard. They don't need to elect leaders because leaders emerge. They don't need to assign tasks because everyone knows what they are good at. The task becomes
- [Electronic Document (BOK): What is a Transaction Document?](https://cxmpa.org/electronic-document-bok-what-is-a-transaction-document/) - Title: Electronic Document (BOK): What is a Transaction Document? Track: Fundamentals Date/Time: Tuesday, April 5th - 8:30am-9:20am Room: Bonaire 5 Presenters: Bill Broddy, M-EDP Front and center in the delivery of transaction documents is compliance. For over 50 years, our industry has converted data into formal documents that must be legally presented to external parties. The information must be
- [Xerox Joins Xplor International as a Silver Sponsor](https://cxmpa.org/xerox-joins-xplor-international-as-a-silver-sponsor/) - Lutz, FL – January 18, 2016 - Xplor International, the worldwide electronic document systems association, today announced that Xerox Corporation has joined their Elite Sponsorship program as a silver sponsor for 2016. Tweet this: @XeroxProduction joins @Xplor_Int as a silver sponsor and supports the Association’s programming! http://ow.ly/XeSX7 The Xplor Elite Sponsor program, launched in 2006, supports
- [Xplor Issues Annual Call for Award Nominations](https://cxmpa.org/xplor-issues-annual-call-for-award-nominations/) - Recognitions to include Application, Technology as well as Lifetime Achievement Awards Lutz, FL — January 20, 2016: Xplor International, The Electronic Document Systems Association®, today issued a call for nominations for their annual awards, to be presented at their 2016 Annual Conference, Xploration® 16, April 5-7 at the Caribe Royale Orlando in Orlando, Florida. The
- [PANEL - Who's in Control?](https://cxmpa.org/panel-whos-in-control/) - Title: PANEL - Who's in Control? Track: System Controls Date/Time: Tuesday, April 5th – 8:30am-9:20am Room: Bonaire 7 Moderator: Jerry Lazarus, Broadridge Financial Increasingly complex customer communications driven by big data, government regulations, multi-channel distribution and new technologies have made life complicated when it comes to system controls. Workflow, production control and output integrity drive output while things
- [PANEL - Plotting a Course in a Changing World!](https://cxmpa.org/panel-plotting-a-course-in-a-changing-world/) - Title: PANEL - Plotting a Course in a Changing World! Track: Career Development Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 7 Moderator: Lois Ritarossi, Gimbel & Associates Panelists: Deborah Corn, PrintMediaCentr & John Lynch, Compart From a career standpoint the days of just showing up have long past. In order to get hired, promoted or even hold
- [Modernizing Customer Experience Through Outsourcing](https://cxmpa.org/modernizing-customer-experience-through-outsourcing/) - Title: Modernizing Customer Experience Through Outsourcing Track: The Customer Experience Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 1 Presenter: Dan Beery, RR Donnelley & Didier Rouillard, GMC Software Many large organizations have in-house operations to print critical customer communications. Frequently, line of business leaders use separate, siloed groups or shadow IT to create and deliver electronic
- [ADF: Why Make the Commitment?](https://cxmpa.org/adf-why-make-the-commitment/) - Title: ADF: Why Make the Commitment? Track: All Things Data Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 2 Presenter: Mark Brown & John Schneider from Mutual of Omaha What are your biggest concerns with Legacy Print Software? Performance? Currency? Compatibility? Adaptability? Security? Cost Management? Attendee Takeaways: 1. Reasons to invest in an ADF. 2. How to justify purchasing
- [The Missing Link: Email and Your CCM Strategy](https://cxmpa.org/the-missing-link-email-and-your-ccm-strategy/) - Title: The Missing Link: Email and Your CCM Strategy Track: Distribution Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 3 Presenter: Michael Wright, Striata Email is often overlooked as an important channel in the CCM strategy to deliver documents to recipients. Merely using it for notifications underestimates its value. With the ubiquity and convenience of email, it should
- [Data Security Management for Leaders](https://cxmpa.org/data-security-management-for-leaders/) - Title: Data Security Management for Leaders Track: For Executive Eyes Only Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 4 Presenter: George Webb, NEPS Are you the next company in the news? Do you know who is in control of your company's data? When you are talking to prospective and current clients, can you confidently reassure them that
- [Electronic Document (BOK): Data Extraction and Formats](https://cxmpa.org/electronic-document-bok-data-extraction-and-formats/) - Title: Electronic Document (BOK): Data Extraction and Formats Track: Fundamentals Date/Time: Tuesday, April 5th – 10:30am-11:20am Room: Bonaire 5 Presenter: Bill Broddy, M-EDP, acadami Most data within transaction documents comes from highly secured enterprise Systems of Record. These systems are live ‘general ledgers’ that are hard to extract data from, nearly impossible to add new types of data
- [Primetime TV and Radio Host, Jeffrey Hayzlett, to Open Xploration 16 Keynotes](https://cxmpa.org/primetime-tv-and-radio-host-jeffrey-hayzlett-to-open-xploration-16-keynotes/) - Business Celebrity, Best-Selling Author, and Chairman of C-Suite Network Lutz, FL — January 26, 2016—Xplor International, the worldwide electronic document systems association, today announced their opening keynote presentation will be delivered by Jeffrey Hayzlett at Xploration® 16 being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida. The presentation titled Think Big, Act
- [Peter Muir, Educator, Consultant, and Student for Life, to Close Xploration® 16](https://cxmpa.org/peter-muir-educator-consultant-and-student-for-life-to-close-xploration-16/) - Lutz, FL — January 28, 2016—Xplor International, the worldwide electronic document systems association, today announced their closing keynote presentation will be delivered by Peter Muir at Xploration® 16 being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida. The presentation titled Without a Listener, There is No Communication, sponsored by RICOH, will be
- [Rick Parrish, Senior Analyst at Forrester, to Present  Technology Keynote at Xploration® 16](https://cxmpa.org/rick-parrish-senior-analyst-at-forrester-to-present-technology-keynote-at-xploration-16/) - Lutz, FL — February 8, 2016—Xplor International, the worldwide electronic document systems association, today announced their technology keynote presentation will be delivered by Rick Parrish at Xploration® 16 being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida. The presentation titled The Rise of the Customer Experience Ecosystem will be on Thursday, April
- [Xploration® 16 to Feature Three Industry Keynotes](https://cxmpa.org/xploration-16-to-feature-three-industry-keynotes/) - Lutz, FL — February 15, 2016—Xplor International, the worldwide electronic document systems association, today announced their complete lineup of keynote presentations for Xploration® 16 being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida. The keynote presentations will take place the second and third day of the annual event, April 6th and 7th.
- [PANEL – What’s Next?](https://cxmpa.org/panel-whats-next/) - Title: PANEL – What’s Next? Track: Evolving Trends Date/Time: Tuesday April 5th – 2:00pm to 2:50pm Room: Bonaire 7 Moderator: Dan Adler, DA Digital Panelists: Richard Losch, Stephanie Pieruccini, Donald Scrima, Matt Swain Everyone would love to know what will happen to our industry three, five or even ten years from now, but is it possible?
- [Omni Channel: It’s More than Just Electronic Versus Print](https://cxmpa.org/omni-channel-its-more-than-just-electronic-versus-print/) - Title: Omni Channel: It’s More than Just Electronic Versus Print Track: The Customer Experience Date/Time: Tuesday April 5th – 2:00pm to 2:50pm Room: Bonaire 1 Presenter: Scott Baker, Crawford Technologies There is one source for the truth when creating Omni-Channel distribution, and that is the print stream. This session will review the components, content and methods
- [Case Study: A Successful Electric Bill Redesign Using the LUNA Philosophy](https://cxmpa.org/case-study-a-successful-electric-bill-redesign-using-the-luna-philosophy/) - Title: Case Study: A Successful Electric Bill Redesign Using the LUNA Philosophy Track: All Things Data Date/Time: Tuesday April 5th – 2:00pm to 2:50pm Room: Bonaire 2 Presenter: Denise Fundis and Robert Linsky When Westar Energy was thinking of redesigning their energy bill, they went to some experts for help. From start to finish, a successful
- [5 Ways to Maximize Your Reach for Social Media Success](https://cxmpa.org/5-ways-to-maximize-your-reach-for-social-media-success/) - Title: 5 Ways to Maximize Your Reach for Social Media Success Track: Distribution Date/Time: Tuesday April 5th – 2:00pm to 2:50pm Room: Bonaire 3 Presenter: Deborah Corn, PrintMediaCentr In 2016, being on social media is no longer enough. To break through the noise, marketers and businesses must target and locate a relevant audience, and create engagement
- [Audit & Compliance: What You Need to Know](https://cxmpa.org/audit-compliance-what-you-need-to-know/) - Title: Audit & Compliance: What You Need to Know Track: For Executive Eyes Only Date/Time: Tuesday April 5th – 2:00pm to 2:50pm Room: Bonaire 4 Presenter: Brad Lyons and Eric Radcliffe We know you hear the words SOC 1, SOC 2, PCI, and HIPAA: Attend this session and we will uncover the compliance mystery. Attendee Takeaways:
- [Electronic Document (BOK): Document Objects](https://cxmpa.org/electronic-document-bok-document-objects/) - Title: Electronic Document (BOK): Document Objects Track: Fundamentals Date/Time: Tuesday April 5th – 2:00pm to 2:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP All customer communication documents are assembled from a series of predefined objects, such as fonts, photos, vector-graphics, barcodes, scanned images, and structured text blocks. When these are constructed correctly, documents can be rendered
- [PANEL - Is There Such a Thing as the Perfect Customer Experience?](https://cxmpa.org/panel-is-there-such-a-thing-as-the-perfect-customer-experience/) - Title: PANEL - Is There Such a Thing as the Perfect Customer Experience? Track: The Customer Experience Date/Time: Tuesday April 5th – 3:00pm to 3:50pm Room: Bonaire 7 Moderator: Scott Baker Panelists: Micah Byrd, Patrick Kehoe, Jerry Lazarus, David Stabel Every company wants happy customers but is it possible to put together the perfect set of
- [The 5 P's of Customer Experience and How It Can Help You Grow Your Business](https://cxmpa.org/the-5-ps-of-customer-experience-and-how-it-can-help-you-grow-your-business/) - Title: The 5 P's of Customer Experience and How It Can Help You Grow Your Business Track: The Customer Experience Date/Time: Tuesday April 5th – 3:00pm to 3:50pm Room: Bonaire 1 Presenter: Chris Echevarria As consumers we are well aware of the companies that provide such an amazing Customer Experience (CX) that customers pre-buy, buy sight-unseen,
- [The AFP Consortium and the Future of AFP: 2015 Status Report](https://cxmpa.org/the-afp-consortium-and-the-future-of-afp-2015-status-report/) - Title: The AFP Consortium and the Future of AFP: 2015 Status Report Track: All Things Data Date/Time: Tuesday April 5th – 3:00pm to 3:50pm Room: Bonaire 2 Presenter: Howard Turetzky AFP Archive is the first AFP architecture to become an ISO standard! Find out about new function being incorporated into the AFP architecture. Take advantage of
- [Enhancing Your Customer Experience Through Customer Delivery Preference Management](https://cxmpa.org/enhancing-your-customer-experience-through-customer-delivery-preference-management/) - Title: Enhancing Your Customer Experience Through Customer Delivery Preference Management Track: Distribution Date/Time: Tuesday April 5th – 3:00pm to 3:50pm Room: Bonaire 3 Presenter: Wayne Delport We will begin with third party market research, showing the market trends with regards to customer transactional communications delivery. How to reduce costs of print and mail while improving your
- [Taking the Mystery Out of Mergers & Acquisitions](https://cxmpa.org/taking-the-mystery-out-of-mergers-acquisitions/) - Title: Taking the Mystery Out of Mergers & Acquisitions Track: For Executive Eyes Only Date/Time: Tuesday April 5th – 3:00pm to 3:50pm Room: Bonaire 4 Presenter: Paul Carman With today's continuing industry convergence, mergers and acquisitions (M&A) seem to be tools used by only the largest companies. This session will demystify the entire process, and show
- [Electronic Document (BOK): Document Composition](https://cxmpa.org/electronic-document-bok-document-composition/) - Title: Electronic Document (BOK): Document Composition Track: Fundamentals Date/Time: Tuesday April 5th – 3:00pm to 3:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP The Composition step in the production workflow is often called the ‘heart of the process.’ This is where data is interpreted and structured; documents are personalized based on very complex client preference, geographic,
- [PANEL - The Great CCM Debate](https://cxmpa.org/panel-the-great-ccm-debate/) - Title: PANEL - The Great CCM Debate Track: The Customer Experience Date/Time: Tuesday April 5th – 4:00pm to 4:50pm Room: Bonaire 7 Moderator: Stephanie Pieruccini Panelists: Scott Draeger, Denise Miano, Michael Wright Customer Communications Management (CCM) continues to be a hot topic despite being around for several years. All companies want to better communicate with their customers.
- [How to Develop an Omni-Channel Approach to Critical Communications Management](https://cxmpa.org/how-to-develop-an-omni-channel-approach-to-critical-communications-management/) - Title: How to Develop an Omni-Channel Approach to Critical Communications Management Track: The Customer Experience Date/Time: Tuesday April 5th – 4:00pm to 4:50pm Room: Bonaire 1 Presenter: Michael O’Quinn How you communicate with your customers defines their entire experience. To provide them with the best possible experience, it’s important that you have the ability to manage
- [XML: Future-Proof Your Document Format!](https://cxmpa.org/xml-future-proof-your-document-format/) - Title: XML: Future-Proof Your Document Format! Track: All Things Data Date/Time: Tuesday April 5th – 4:00pm to 4:50pm Room: Bonaire 2 Presenter: Robert (Bud) Paton Stop trying to decide what the best format is for your documents. Should it be PDF? AFP? HTML? No! It can actually be all three and more! Start storing just the
- [The Future of Customer Engagement is Video. And the Future is Now.](https://cxmpa.org/the-future-of-customer-engagement-is-video-and-the-future-is-now/) - Title: The Future of Customer Engagement is Video. And the Future is Now. Track: Distribution Date/Time: Tuesday April 5th – 4:00pm to 4:50pm Room: Bonaire 3 Presenter: Kevin Ricks and Elizabeth Roche In the last few years video has become the key resource for entertainment and education. YouTube is the number two search engine in the
- [Mergers and Acquisitions: From Both Sides Now](https://cxmpa.org/mergers-and-acquisitions-from-both-sides-now/) - Title: Mergers and Acquisitions: From Both Sides Now Track: For Executive Eyes Only Date/Time: Tuesday April 5th – 4:00pm to 4:50pm Room: Bonaire 4 Presenter: Mark Hannig The acquisition of Chubb by ACE has had me in a tizzy providing the new kids on the block (who, by the way, own the block) with the information
- [Electronic Document (BOK): Print Streams, Manipulation & Transforms](https://cxmpa.org/electronic-document-bok-print-streams-manipulation-transforms/) - Title: Electronic Document (BOK): Print Streams, Manipulation & Transforms Track: Fundamentals Date/Time: Tuesday April 5th – 4:00pm to 4:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP We need to produce transaction documents using many different types of print / presentation streams: AFP, PostScript, PDF, Metacode, line-print, HP/PCL, etc. Because we have been producing transaction documents for
- [Leading Vendors Line Up to Sponsor Xploration® 16](https://cxmpa.org/leading-vendors-line-up-to-sponsor-xploration-16/) - Lutz, FL – March 7, 2016 - Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for Xploration® 16, being held April 5-7 at the Caribe Royale Orlando in Orlando, Florida Tweet this: Vendors Line Up to Sponsor Xploration 16 Events and Goodies: bit.ly/1pbqm3n #xplor16 “No event would be possible
- [Production Workflow Basics Course Part of Xploration® 16 Program](https://cxmpa.org/production-workflow-basics-course-part-of-xploration-16-program/) - Two-Day Course Presented by Acadami Included as Part of Conference Registration Lutz, FL — March 15, 2016—Xplor International, the worldwide electronic document systems association, today announced, that acadami will present their two-day Electronic Document (BOK): Production Workflow Basics course as an included part of the Xploration® 16 conference, being held April 5-7 at the Caribe
- [PANEL - Are Great Marketing and Innovation Enough?](https://cxmpa.org/panel-are-great-marketing-and-innovation-enough/) - Title: PANEL - Are Great Marketing and Innovation Enough? Track: The Customer Experience Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 7 Moderator: Pat McGrew, M-EDP Panelists: Scott Baker, Deborah Corn, Kevin McPherson Peter Drucker once said, “Because the purpose of business is to create a customer, the business enterprise has two–and only two–basic functions: marketing and
- [Highlights from Annual State of the Transactional Communications Market Research](https://cxmpa.org/highlights-from-annual-state-of-the-transactional-communications-market-research/) - Title: Highlights from Annual State of the Transactional Communications Market Research Track: Evolving Trends Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 1 Presenter: Matt Swain, InfoTrends Businesses view "improving customer experience" as their top transactional communications delivery priority for this year. For some, this goes hand-in-hand with driving increased paperless adoption rates. For others, it means
- [So I Bought a Print Stream Compare Utility – Now What?](https://cxmpa.org/so-i-bought-a-print-stream-compare-utility-now-what/) - Title: So I Bought a Print Stream Compare Utility – Now What? Track: Systems Controls Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 2 Presenter: Ernie Crawford, M-EDP Achieving automated quality assurance testing is a challenge for many organizations. It’s not as simple as purchasing a print stream compare utility. You then need to create scripts, build test
- [Customer Engagement by Choice](https://cxmpa.org/customer-engagement-by-choice/) - Title: Customer Engagement by Choice Track: Distribution Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 3 Presenter: Alderano Fileni, Lois Ritarossi Hear the success story of a Brazilian financial services client that evolved their print mail application with multi-channel and consumer choice options to drive customer engagement and cross sell opportunities. Collaboration between sales, marketing, technical and
- [Generational Changes and Motivating Millennials](https://cxmpa.org/generational-changes-and-motivating-millennials/) - Title: Generational Changes and Motivating Millennials Track: For Executive Eyes Only Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 4 Presenter: Patrick Kehoe Learn how to better serve this important segment of your customer base to drive loyalty and revenue. This unique customer segment does not like delays or counterproductive processes so it is important to communicate with
- [Electronic Document (BOK): Presentation Management](https://cxmpa.org/electronic-document-bok-presentation-management/) - Title: Electronic Document (BOK): Presentation Management Track: Fundamentals Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 5 Presenter: Bill Broddy, M-EDP Without workflow, you cannot accurately and securely produce transaction documents. It is critical that each document be tracked through the process, and that errors be immediately identified and remedied. This session will explain how print files, and
- [Crafting Your Personal Brand: Tips for Today’s Generation of Job Seekers](https://cxmpa.org/crafting-your-personal-brand-tips-for-todays-generation-of-job-seekers/) - Title: Crafting Your Personal Brand: Tips for Today’s Generation of Job Seekers Track: Career Development Date/Time: Wednesday April 6th – 8:30am to 9:20am Room: Bonaire 6 Presenter: Joanne Gore Are you a recent graduate trying to get noticed? Are you an industry veteran seeking new opportunities? Are you considering a career shift? Regardless of your motivation, today’s generation of job
- [Electronic Document (BOK): Archiving & Electronic Delivery to Web and Mobile](https://cxmpa.org/electronic-document-bok-archiving-electronic-delivery-to-web-and-mobile/) - Title: Electronic Document (BOK): Archiving & Electronic Delivery to Web and Mobile Track: Fundamentals Date/Time: Wednesday April 6th – 9:30am to 10:20am Room: Bonaire 5 Presenter: Bill Broddy, M-EDP As we move transaction documents from ‘print and physically deliver’ to ‘electronic presentation,’ we need to preserve all of the evidentiary aspects of the earlier environment. Does the delivered document’s
- [PANEL - Can't Sleep? You Must be an Executive!](https://cxmpa.org/panel-cant-sleep-you-must-be-an-executive/) - Title: PANEL - Can't Sleep? You Must be an Executive! Track: For Executive Eyes Only Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 7 Moderator: Paul Carman Panelists: Dan Adler, Bill Contessa, Goossen de Bruin, Enrico Parodi Today’s executives are faced with a myriad of issues due to the internet, government regulation and technology. Data breaches and compliance requirements
- [Highlights From Annual Customer Engagement Technologies Research](https://cxmpa.org/highlights-from-annual-customer-engagement-technologies-research/) - Title: Highlights From Annual Customer Engagement Technologies Research Track: Evolving Trends Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 1 Presenter: David Stabel New technology innovations are disrupting the traditional customer communications space forcing organizations to put the customer in the center of their customer communications strategy. This shift has major implications for CCM. InfoTrends continues to
- [Does Your Management System ADF Show a Full Picture or Just a Few Puzzle Pieces?](https://cxmpa.org/does-your-management-system-adf-show-a-full-picture-or-just-a-few-puzzle-pieces/) - Title: Does Your Management System ADF Show a Full Picture or Just a Few Puzzle Pieces? Track: Systems Controls Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 2 Presenter: Scott Mulkey One gear does not make an engine. Many systems identified as a management system perform a single task very well. For a management system to continue
- [The Next Generation of Transaction Printing: 3D Printing?](https://cxmpa.org/the-next-generation-of-transaction-printing-3d-printing/) - Title: The Next Generation of Transaction Printing: 3D Printing? Track: Distribution Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 3 Presenter: Donald Scrima, M-EDP This session will provide visionary insight into how 3D print could integrate into transaction printing, offering new possibilities of integrating the 3D world with 2D print. Attendee Takeaways: We'll discuss continuous high speed
- [Enterprise Mobility in 2016: Five Make or Break Decisions](https://cxmpa.org/enterprise-mobility-in-2016-five-make-or-break-decisions/) - Title: Enterprise Mobility in 2016: Five Make or Break Decisions Track: For Executive Eyes Only Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 4 Presenter: Matthew Terry Join this session to learn about the top mobility trends and challenges that IT leaders must address in 2016. We’ll cover 5 critical questions that will influence the success of
- [Electronic Document (BOK): Ink Jet and Laser Print Technologies](https://cxmpa.org/electronic-document-bok-ink-jet-and-laser-print-technologies/) - Title: Electronic Document (BOK): Ink Jet and Laser Print Technologies Track: Fundamentals Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 5 Presenter: Bill Broddy, M-EDP High speed printers produce virtually all transaction documents. We are transitioning from black onto pre-printed stock laser printing to full color ink jet onto blank stock printing. As both technologies will be
- [Getting Your Next Job: Your Personal Online Reputation](https://cxmpa.org/getting-your-next-job-your-personal-online-reputation/) - Title: Getting Your Next Job: Your Personal Online Reputation Track: Career Development Date/Time: Wednesday April 6th – 10:30am to 11:20am Room: Bonaire 6 Presenter: Mike Porter Over a third of employers are more likely to interview job candidates they can find online. Almost a quarter have hired employees after encountering positive applicant content. Professional personas matter, but they can’t be
- [PANEL - Who Owns the Data and Should You Care?](https://cxmpa.org/panel-who-owns-the-data-and-should-you-care/) - Title: PANEL - Who Owns the Data and Should You Care? Track: All Things Data Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 7 Moderator: David Day Panelists: Robert Davis, Jesse England, Donald Scrima For years we have heard that it is “all about the data,” and it is! The creation and delivery of relevant content to customers
- [Shaping the New Customer Engagement Opportunity](https://cxmpa.org/shaping-the-new-customer-engagement-opportunity/) - Title: Shaping the New Customer Engagement Opportunity Track: Evolving Trends Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 1 Presenter: Kaspar Roos Enterprises' top marketing priorities have shifted from lead generation to better customer engagement. Kaspar Roos, Founder & CEO of Aspire CCS, will outline in this session his thoughts on what customer centricity means, and how leading
- [Workflow Processes for Efficiency, Productivity and WIN-WIN For You and Your Customers](https://cxmpa.org/workflow-processes-for-efficiency-productivity-and-win-win-for-you-and-your-customers/) - Title: Workflow Processes for Efficiency, Productivity and WIN-WIN For You and Your Customers Track: Systems Controls Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 2 Presenter: John Slaney, Fred Van Alstyne, Lisa Weese, Mike Zink Workflow means different things to different organizations. Come learn about how this customer has implemented a variety of software tools over time to
- [Direct Mail and the Future of Marketing Strategies](https://cxmpa.org/direct-mail-and-the-future-of-marketing-strategies/) - Title: Direct Mail and the Future of Marketing Strategies Track: Distribution Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 3 Presenter: Mark Rheaume This session presents the "facts" associated with Direct Mail as the most effective element in a marketing campaign. Direct mail done right is still the most cost effective marketing tool and delivers the highest
- [RFPs: The Good, The Bad, The Ugly](https://cxmpa.org/rfps-the-good-the-bad-the-ugly/) - Title: RFPs: The Good, The Bad, The Ugly Track: For Executive Eyes Only Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 4 Presenter: Jerry Lazarus The RFP process has become a challenging process for both the business units as well as the vendors. The preparation of the submission has gotten out of control and the benefit to the
- [Electronic Document (BOK): Inserting Technologies](https://cxmpa.org/electronic-document-bok-inserting-technologies/) - Title: Electronic Document (BOK): Inserting Technologies Track: Fundamentals Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP The most error-prone part of transaction document production is the insertion of the individual documents into envelopes or other packaging. Virtually all production errors (lost documents) take place either on the automated insertion system, or in manual
- [Fueling Your Inner Xplorer: 8 Traits of Being a Student for Life](https://cxmpa.org/fueling-your-inner-xplorer-8-traits-of-being-a-student-for-life/) - Title: Fueling Your Inner Xplorer: 8 Traits of Being a Student for Life Track: Career Development Date/Time: Wednesday April 6th – 2:00pm to 2:50pm Room: Bonaire 6 Presenter: Peter Muir People who are wired to learn for life will not only connect more with the world around them but also be a desired addition to many organizations. Peter Muir describes
- [PANEL - I Have Content. Now What?](https://cxmpa.org/panel-i-have-content-now-what/) - Title: PANEL - I Have Content. Now What? Track: Distribution Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 7 Moderator: Mike Porter Panelists: Steve Falk, Sheri Jammallo, Markus Kleiber, Kurt Konow As new technology emerges and more channels become available the distribution of information and content becomes more complex. We know we live in a multi-channel world, but what
- [Outsourcing Print: Inevitable or Avoidable?](https://cxmpa.org/outsourcing-print-inevitable-or-avoidable/) - Title: Outsourcing Print: Inevitable or Avoidable? Track: Evolving Trends Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 1 Presenter: Gina Ferrara Changes are happening with the in-plant transactional print and mail market due to a number of competitive constraints: advancing technology, excess capacity, and significant pressure to reduce costs. Innovative companies have engaged various strategies to address these
- [Build, Buy or Augment Your CCM Monitoring System?](https://cxmpa.org/build-buy-or-augment-your-ccm-monitoring-system/) - Title: Build, Buy or Augment Your CCM Monitoring System? Track: Systems Controls Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 2 Presenter: Paul Abdool, EDP and Dana Julian Service bureaus, marketing service providers and in-plant operations have put controls in place to run their businesses, but now most want to take it to the next level because of
- [Driving Revenue by Transforming the Retail Customer Experience](https://cxmpa.org/driving-revenue-by-transforming-the-retail-customer-experience/) - Title: Driving Revenue by Transforming the Retail Customer Experience Track: The Customer Experience Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 3 Presenter: Shelley Sweeney Even in difficult times, agile marketers and catalogers pull out impressive response rates and sales conversions thanks to relevancy. Learn how leading organizations such as bon prix, a leading international retailer realized amazing
- [Mailing in a Secure World](https://cxmpa.org/mailing-in-a-secure-world/) - Title: Mailing in a Secure World Track: For Executive Eyes Only Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 4 Presenter: Glen Swyers Is my data safe? Am I really liable for a data breach? If you’ve asked yourself these questions, this workshop is for you. Data security is quickly becoming one of the most important elements of
- [Electronic Document (BOK): Postal Practices and Standards](https://cxmpa.org/electronic-document-bok-postal-practices-and-standards/) - Title: Electronic Document (BOK): Postal Practices and Standards Track: Fundamentals Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 5 Presenter: Bill Broddy, M-EDP If there was a prime directive in transaction document production, it would be “prove that we met the Mail Box Rule.” Every transaction document that we deliver to the post office has special status. Courts
- [Adopting Mobile Technology to Drive Customer Communication](https://cxmpa.org/adopting-mobile-technology-to-drive-customer-communication/) - Title: Adopting Mobile Technology to Drive Customer Communication Track: The Customer Experience Date/Time: Wednesday April 6th – 3:00pm to 3:50pm Room: Bonaire 6 Presenter: Andrew Hellard The future of business is digital and the adoption of mobile technology is driving customer communication. The challenge for organizations is the ability to create and deliver a consistent, compliant experience across content,
- [Industry Leaders Support Xplor International’s 2016 Elite Sponsor Program](https://cxmpa.org/industry-leaders-support-xplor-internationals-2016-elite-sponsor-program/) - Lutz, FL – March 24, 2016 – Xplor International, the worldwide electronic document systems association, today announced the 2016 list of participating companies in their Xplor Elite Sponsorship program. Tweet this: Industry Leaders Support 2016 Xplor International Elite Sponsor Program: http://bit.ly/1MEslly #Xplor16 The Elite Sponsor program, announced in 2006, helps provide educational programming conducted by Xplor
- [Sold-Out Exhibits Reported for Xploration® 16](https://cxmpa.org/sold-out-exhibits-reported-for-xploration-16/) - Xplor International today reported a sold-out exhibition for Xploration® 16 being held April 5-7, 2016 at the Caribe Royale Orlando in Orlando, Florida.
- [Brian Platte Lifetime Achievement Award and Xplorer of the Year Presented at Xploration® 16](https://cxmpa.org/brian-platte-lifetime-achievement-award-and-xplorer-of-the-year-presented-at-xploration-16/) - Lutz, FL — April 5, 2016: Xplor International, the worldwide electronic document systems association, today named the recipients of the Brian Platte Lifetime Achievement Award and Xplorer of the Year. The two Xplor awards recognize individual contributions to the association and the industry in general. Both awards were presented at Xplor’s Annual Conference, Xploration 16,
- [EDP Program Certified/Designated Over 135 People in 2015](https://cxmpa.org/edp-program-certifieddesignated-over-135-people-in-2015/) - Lutz, FL — April 7, 2016: Xplor International, the worldwide electronic document systems association, today announced that over 135 people earned their Electronic Document Professional (EDP) certification or Electronic Document Associate (EDA) designation in 2015. Tweet this: Over 135 EDPs and EDAs recognized at Xploration® 16 Awards Ceremony, Sponsored by @EclipseDoc http://bit.ly/1PIi0VE #Xplor16 The large
- [Xplor to Host Breakfast Panel at 2016 Graph Expo Event](https://cxmpa.org/xplor-to-host-breakfast-panel-at-2016-graph-expo-event/) - Xplor today announced that they will once again host a breakfast panel during the Graph Expo event, on Sept 27, hosted by Matt Swain of InfoTrends.
- [Xplor International Accepting Applications for 2016 Scholarships](https://cxmpa.org/xplor-international-accepting-applications-for-2016-scholarships/) - The Association’s Scholarships Open to Xplor Member’s and Their Immediate Families Lutz, FL – May 18, 2016 – Xplor International, today announced that they are accepting applications for their 2016 scholarship program through the deadline of July 15, 2016. In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support
- [Xplor at Graph Expo Registration Now Open](https://cxmpa.org/xplor-at-graph-expo-registration-now-open/) - Lutz, FL— June 15, 2016: Xplor International today announced that registration for their keynote breakfast panel during the Graph Expo event, September 25 - September 28, 2016 at Orlando Convention Center, is now open. Registration is available here: http://www.cvent.com/d/xfqvqg The breakfast keynote session, moderated by Matt Swain of InfoTrends is titled “Customer Experience: A Critical
- [“Xplor at Graph Expo” Event Sponsored by Industry Leaders](https://cxmpa.org/xplor-at-graph-expo-event-sponsored-by-industry-leaders-2/) - Lutz, FL — July 26, 2016: Xplor International today announced that Canon Solutions America, Compart North America, Pitney Bowes and Xerox Corporation will be sponsoring this year’s Xplor at Graph Expo event being held September 27, 2016 during the Graph Expo show. Customer Experience: A Critical Factor for Achieving Success will be moderated by Matt
- [Xplor Breakfast Panel Features Industry Leading Panelists](https://cxmpa.org/xplor-breakfast-panel-features-industry-leading-panelists/) - Lutz, FL — September 19, 2016: Xplor International, the worldwide electronic document systems association, today announced the final line up of leading industry experts who will be participating in the Xplor at Graph Expo Breakfast Panel, September 27th at the Orange County Convention Center. The event, sponsored by Canon Solutions America, Compart, Pitney Bowes and
- [Xplor Issues Annual Call for Award Nominations](https://cxmpa.org/xplor-issues-annual-call-for-award-nominations-2/) - Recognitions to include Application, Technology as well as Lifetime Achievement Awards Lutz, FL — December 12, 2016: Xplor International, The Electronic Document Systems Association®, today issued a call for nominations for their annual awards, to be presented at their 2017 Annual Conference, Xploration® 17, March 28-30 at the Caribe Royale Orlando in Orlando, Florida. The
- [OpenText Exstream, Digital Transformation and Customer Communications Management](https://cxmpa.org/opentext-exstream-digital-transformation-and-customer-communications-management/) - An Interview with OpenText Exstream, Senior Manager of Product Strategy By: Skip Henk, EDP – CEO of Xplor International Last year Open Text Corp. acquired certain customer-communications management assets from HP Inc., an acquisition that certainly expanded and complemented the OpenText portfolio of software offerings. Now that the dust has settled a bit, I wanted to catch up with
- [Xplor International Announces Industry Analyst Workshop](https://cxmpa.org/xplor-international-announces-industry-analysts-workshop/) - The Half-Day Workshop is Held in Conjunction with Xploration 17 Lutz, FL — January 23, 2017: Xplor International today announced the Industry Analyst Workshop as a part of the full-conference curriculum at Xploration 17 which takes place March 28-30, 2017. The half day event will close the event on Thursday, March 30th and is sponsored
- [Why should my company look at EDP Industry Certification?](https://cxmpa.org/why-should-my-company-look-at-edp-industry-certification/) - An Interview with Scott Draeger, M-EDP, Architect of the EDP Challenge By: Skip Henk, EDP – CEO of Xplor International When I was asked to interview someone who has done something significant for the EDP Program that no one else has, I immediately thought of Scott Draeger, M-EDP, Vice President of Product at GMC Software.
- [Much More Than a City in France](https://cxmpa.org/much-more-than-a-city-in-france/) - An Interview with XLPrint USA CEO, Gerard Callaghan By: Skip Henk, EDP – CEO of Xplor International At our last conference I had the opportunity to meet and speak with Gerard Callaghan, CEO of XLPrint USA, about the various changes in our industry. I must admit, I was not familiar with XLPrint but after speaking
- [Leading Vendors Line Up to Sponsor Xploration® 17](https://cxmpa.org/leading-vendors-line-up-to-sponsor-xploration-17/) - Lutz, FL – March 9, 2017 - Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for Xploration® 17, being held March 28-30 at the Caribe Royale Orlando in Orlando, Florida. “Our sponsors are critical to the success of our programming.” said Skip Henk, EDP, President and CEO of
- [Xplor International to Sponsor Session at Upcoming ISA Event](https://cxmpa.org/xplor-international-to-sponsor-session-at-upcoming-isa-event/) - Wide Format: Using Data to Increase Profit and Create Opportunity Lutz, FL — March 21, 2017: Xplor International, the worldwide electronic document systems association, today announced that they will be hosting an educational session, targeted to wide format printers, at the upcoming International SIGN EXPO 2017 being held in Las Vegas April 19-22, 2017. Tweet
- [Brian Platte Lifetime Achievement Award Presented at Xploration® 17](https://cxmpa.org/brian-platte-lifetime-achievement-award-presented-at-xploration-17/) - At Xploration 17, the Brian Platte Lifetime Achievement Award was presented to Kemal Carr of Madison Advisors and Harald Grumser of Compart.
- [Xplor International and International Sign Association …. Why?](https://cxmpa.org/xplor-international-and-international-sign-association-why/) - By: Skip Henk, EDP – CEO of Xplor International On April 20, 2017 Xplor International will be sponsoring an educational session, targeted to wide format printers at SIGN EXPO 2017. The session being held April 20th from 2:30-3:30 pm is part of a great educational program put together by ISA. Since the announcement, I have
- [Attend Interoperability Workshop – Cambridge, UK or Boston, MA](https://cxmpa.org/attend-interoperability-workshop-cambridge-uk-or-boston-ma/) - Global Graphics is hosting two interoperability workshops on behalf of the PDF Association so that developers of PDF products can test what they have against the new PDF 2.0 standard which will be published in a couple of months. Attendees will have the opportunity to test their own files and implementations – even PDF 1.7 implementations
- [Xploration® 17 Well Received by Attendees](https://cxmpa.org/xploration-17-well-received-by-attendees/) - Xplor’s Annual Event Deemed a Success Lutz, FL – April 11, 2017 – Xplor International, the worldwide electronic document systems association, today announced that they deemed Xploration® 17 a success. Xploration® 17 was held in Orlando, Florida from March 28-30, 2017 at the Caribe Royale Orlando. Tweet this: @Xplor_Int event, Xploration 17, is well received
- [Xplor International Announces 2018 Conference Dates](https://cxmpa.org/xplor-international-announces-2018-conference-dates/) - Xploration® 18 to be held April 17-19, 2018 in Orlando, Florida Lutz, FL — April 13, 2017: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2018 annual conference. Xploration® 18 will take place April 17-19, 2018 at the Rosen Plaza in Orlando, Florida. Tweet this: @Xplor_Int announces
- [Xplor International Announces 2017/2018 Xplor USA Board](https://cxmpa.org/xplor-international-announces-20172018-xplor-usa-board/) - Lutz, FL— May 2, 2017– Xplor International, the worldwide electronic document systems association, today announced their 2017/2018 Xplor USA Board that were voted in by association members during the election earlier this year. For 2017, the Xplor USA Board includes: Officers: President - Donald Scrima, M-EDP, AFP Education & Consulting Vice President - Franklin Campbell,
- [Xplor International Accepting Applications for 2017 Scholarships](https://cxmpa.org/xplor-international-accepting-applications-for-2017-scholarships/) - Association Scholarships Open to Xplor Member’s and Their Immediate Families Lutz, FL – May 30, 2017 – Xplor International, today announced that they are accepting applications for their 2017 scholarship program through the deadline of July 14, 2017. In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the
- [Xplor to host Keynote breakfast Panel at Print 17](https://cxmpa.org/xplor-at-to-host-keynote-breakfast-panel-at-print-17/) - Complimentary registration is now open for the event titled “Exploring the Role of Print in Today’s Customer Journey” Lutz, FL— June 21, 2017: Xplor International today announced that they will once again host a complimentary keynote breakfast panel during the Print 17 event, September 10 - September 14, 2017 at McCormick Place, Chicago. Additionally, the
- [Eclipse Corporation Joins Xplor International in Support of Homeless Veterans](https://cxmpa.org/eclipse-corporation-joins-xplor-international-in-support-of-homeless-veterans/) - Lutz, FL – July 11, 2017 – Xplor International, the worldwide electronic document systems association, today announced that Eclipse Corporation has joined Xplor International in helping to raise funds for homeless veterans. Tweet: @Xplor_Int and @EclipseDoc team up to help homeless veterans at @GetVetsHoused. $5 per completed survey from Xplor and Eclipse will match! Xplor
- [How the EDP Certification (and the M-EDP Designation) can Help you Personally and Professionally](https://cxmpa.org/how-the-edp-certification-and-the-m-edp-designation-can-help-you-personally-and-professionally/) - An Interview with Paul Abdool, M-EDP, Student Advocate and Student for Life By: Skip Henk, EDP - CEO of Xplor International I had a conversation with Paul recently who shared an interesting story regarding his EDP designation that I asked if he would share with everyone. A story that shows professional certification not only benefits
- [Industry Leaders Support Xplor at Print 17 Panel](https://cxmpa.org/industry-leaders-support-xplor-at-print-17-panel/) - Lutz, FL — August 15, 2017: Xplor International today announced that Canon Solutions America, Compart North America, Pitney Bowes and Racami will be sponsoring the Xplor at Print 17 Breakfast Panel being held September 12, 2017 during Print 17 in Chicago. The session titled, Exploring the Role of Print in Today’s Customer Journey will be
- [Xplor International Awards Nine Member Scholarships for 2017](https://cxmpa.org/xplor-international-awards-nine-member-scholarships-for-2017/) - Lutz, FL – August 28, 2017 – Xplor International, in conjunction with Xplor Canada, today announced that they have awarded nine member scholarships for the 2017 school year. The 2017 recipients include: Ariel M. – Saint Mary’s College of California Collin B. – University of California, Berkeley Hamzah N. – University of Calgary Isabelle B.
- [Xplor’s Keynote Breakfast Panel Features Industry Leading Panelists](https://cxmpa.org/xplors-keynote-breakfast-panel-features-industry-leading-panelists/) - Exploring the Role of Print in Today’s Customer Journey Lutz, FL — August 30, 2017: Xplor International today announced the final line up of leading industry experts who will be participating in the Xplor at Print Keynote Breakfast Panel on September 12th at McCormick Place. The event, sponsored by Canon Solutions America, Compart, Pitney Bowes
- [Xplor International Issues 2018 Conference Call for Presentations](https://cxmpa.org/xplor-international-issues-2018-conference-call-for-presentations/) - Two-and-a-half Day Event to Host Educational Sessions, a Vendor Forum, and Networking Events Lutz, FL – October 2, 2017 - Xplor International, the worldwide electronic document systems association, has issued a “call for presentations” for their annual event, Xploration® 18, taking place April 17-19, 2018 at the Rosen Plaza in Orlando, Florida. The event will
- [Registration Now Open for Xploration® 18](https://cxmpa.org/registration-now-open-for-xploration-18/) - Xploration 18, April 17-19, is about enabling the Enterprise Communications Industry by providing the “What, Why and How” for new technologies, industry trends and best practices. Our 2018 curriculum will cover Technology Solutions, Key Industry Trends, Regulations, and Best Practices.
- [Xplor Now Accepting Nominations for Annual Awards](https://cxmpa.org/xplor-now-accepting-nominations-for-annual-awards/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — November 28, 2017: Xplor International, The Electronic Document Systems Association®, today issued a call for nominations for their annual awards, to be presented at their 2018 Annual Conference, Xploration® 18, April 17-19 at the Rosen Plaza in Orlando, Florida. The deadline
- [Xplor Announces First Timer Recognition Program for Xploration® 18](https://cxmpa.org/xplor-announces-first-timer-recognition-program-for-xploration-18/) - The Program Provides Complimentary Conference Passes to Qualified Applicants Lutz, FL – December 5, 2017 - Xplor International, the worldwide electronic document systems association, today announced the return of the First Timer Recognition Program for their annual conference, Xploration® 18, that is being held April 17-19, 2018 in Orlando, Florida at the Rosen Plaza. Tweet
- [Xploration® 18 Agenda Now Populated](https://cxmpa.org/xploration-18-agenda-now-populated/) - Session titles, descriptions, and speakers posted Lutz, FL – December 12, 2017 - Xplor International, the worldwide electronic document systems association, today announced that their full educational agenda for Xploration® 18, The Customer Communications Conference, is now live at cvent.com/d/v5qc3p/6X. Xploration® 18 is being held April 17-19, 2018 in Orlando, Florida at the Rosen Plaza.
- [Canon Solutions America Returns for 2018 as an  Xplor International Silver Sponsor](https://cxmpa.org/canon-solutions-america-returns-for-2018-as-an-xplor-international-silver-sponsor/) - Lutz, FL – December 19, 2017 - Xplor International, the worldwide electronic document systems association, today announced that Canon Solutions America has renewed their Elite Sponsorship for 2018. “I am very grateful for the continued support from Canon Solutions America Production Print Solutions over the years” says Skip Henk, Xplor’s President and CEO. “Their support
- [Xplor International Announces “A Morning with Keypoint Intelligence”](https://cxmpa.org/xplor-international-announces-a-morning-with-keypoint-intelligence/) - The half-day event will cap the Association’s Annual Conference Lutz, FL – January 8, 2018 - Xplor International today announced that Xploration 18, Xplor’s Annual Conference, will wrap up their event with three sessions from Keypoint Intelligence – InfoTrends on Thursday, April 19, 2018. The Xploration 18 event is April 17-19, 2018 at the Rosen Plaza
- [Mountaineer and Adventurer, Jeff Evans, Named  Keynote Speaker for Xploration® 18](https://cxmpa.org/mountaineer-and-adventurer-jeff-evans-named-keynote-speaker-for-xploration-18/) - Lutz, FL — January 16, 2018 — Xplor International today announced that Jeff Evans, mountaineer, adventurer, and emergency medicine Physician Assistant, will return to Xplor to deliver a keynote speech to the Xploration 18 audience. The Xploration event takes place April 17-19 at the Rosen Plaza in Orlando, Florida. Mr. Evans’ keynote address will kick-off
- [Crawford Technologies to host Accessibility Pre-Conference Event at Xploration® 18](https://cxmpa.org/crawford-technologies-to-host-accessibility-pre-conference-event-at-xploration-18/) - Lutz, FL — January 23, 2018 — Xplor International today announced that Crawford Technologies will present a Pre-Conference Program titled “Implementing Accessible Documents in Your Organization”. The Accessibility workshop will front-end the Xploration event on April 16, 2018 at the Rosen Plaza in Orlando, Florida. The Xploration 18 event will take place April 17-19, 2018.
- [RICOH Renews Support of Xplor International as a Silver Sponsor](https://cxmpa.org/ricoh-renews-support-of-xplor-international-as-a-silver-sponsor/) - Lutz, FL – January 30, 2018 - Xplor International, the worldwide electronic document systems association, today announced that Ricoh USA, Inc. has renewed their Elite Sponsorship as a silver sponsor for 2018. “We are grateful for the support of RICOH USA over the years” says Skip Henk, Xplor’s President and CEO. “Their continued support for
- [Xplor Announces Second Annual Communication Design Competition](https://cxmpa.org/xplor-announces-second-annual-communication-design-competition/) - Xplor Ryerson and Cal Poly University Chapters to Participate Lutz, FL – February 6, 2018 - Xplor International, the worldwide electronic document systems association, today announced their second annual Communication Design Competition. The contest’s inaugural year was well received and has drawn more interest from students who want to participate in 2018. The contest is
- [Xplor Announces 2018 Technology and Application of the Year Award Winners](https://cxmpa.org/xplor-announces-2018-technology-and-application-of-the-year-award-winners/) - Recipients to Be Recognized at Xploration® 18 in Orlando on April 17th Lutz, FL — February 27, 2018 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2018 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 17, 2018, during the
- [Xploration® 18 Sponsored by Industry-Leading Vendors](https://cxmpa.org/xploration-18-sponsored-by-industry-leading-vendors/) - Lutz, FL – March 28, 2018 - Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for Xploration® 18, being held April 17-19 at the Rosen Plaza in Orlando, Florida. “The support of our sponsors and the vendor community is critical to the success of not only this event
- [Xploration® 18 to Feature Seven News Exhibitors in Vendor Forum](https://cxmpa.org/xploration-18-to-feature-seven-news-exhibitors-in-vendor-forum/) - Lutz, FL – April 10, 2018 - Xplor International, the worldwide electronic document systems association, today announced that seven new vendor partners will be participating in the Xploration 18 vendor forum next week. Xploration 18 is being held April 17-19 at the Rosen Plaza in Orlando, Florida. Tweet this: New Vendors Join the Xploration 18
- [Xplor to Once Again Host Keynote Breakfast Panel at Print featuring Keypoint Intelligence - InfoTrends](https://cxmpa.org/xplor-to-once-again-host-keynote-breakfast-panel-at-print-featuring-keypoint-intelligence-infotrends/) - Xplor International today announced that they will host a complimentary keynote breakfast panel during the Print 18 event, September 30 - October 2, 2018 at McCormick Place South, Chicago. The panel will take place on October 1, 2018 from 8:30am to 11am CDT. Registration will be open in the early part of July.
- [Registration Now Open for Keynote Breakfast Panel at Print 18](https://cxmpa.org/registration-now-open-for-keynote-breakfast-panel-at-print-18/) - “Disruption of an Industry: Print Technology, Re-engineering, and Workflow” Lutz, FL— September 5, 2018: Xplor International today announced that registration is now open for their complimentary keynote breakfast panel during the Print 18 event. The panel will take place on October 1, 2018 from 8:30am to 11am CDT. Print 18 is September 30 - October
- [The Xploration Tour is coming to Toronto on October 24th in Conjunction with Xplor Canada’s Fall Meet-up](https://cxmpa.org/the-xploration-tour-is-coming-to-toronto-on-october-24th-in-conjunction-with-xplor-canadas-fall-meet-up/) - First Canadian stop will dive into the latest trends and best practices in Customer Communication Management Lutz, FL – September 27, 2018 – Xplor International, today announced the Xploration Tour will make its first-ever stop in Canada on October 24, 2018. The event will be held at the Woodbine Racetrack in Toronto, ON and front-end
- [Registration Now Open for XPLOR19 at Mandalay Bay in Las Vegas](https://cxmpa.org/registration-now-open-for-xplor19-at-mandalay-bay-in-las-vegas/) - Xplor announces the 2019 annual event will take place at Mandalay Bay in Vegas, April 23-25. The conference features a new location, new format, and new agenda.
- [Call for Presentations is Now Open for XPLOR19](https://cxmpa.org/call-for-presentations-is-now-open-for-xplor19/) - The Two-and-a-half day event to host forty sessions, a vendor forum, and networking events Lutz, FL – October 17, 2018 - Xplor International, the worldwide electronic document systems association, has issued a “call for presentations” for their annual event, XPLOR19, taking place April 23-25, 2019 at the Mandalay Bay in Las Vegas. The event will
- [Xplor University Scholarships Awarded by Xplor International and Xplor Canada](https://cxmpa.org/xplor-university-scholarships-awarded-by-xplor-international-and-xplor-canada/) - Lutz, FL – October 18, 2018 – Xplor International, in conjunction with Xplor Canada, today announced that they awarded eight member scholarships for the 2018 school year. The 2018 recipients include: Katy B. – Ryerson University Katarina B. – Ryerson University Rachel E. – University of Minnesota Twin Cities Katherine K. – Clemson University Ariel
- [Xplor to offer First Timer Recognition Program for XPLOR19](https://cxmpa.org/xplor-to-offer-first-timer-recognition-program-for-xplor19/) - The Program Provides Complimentary Conference Passes to Qualified Applicants Lutz, FL – October 23, 2018 - Xplor International, the worldwide electronic document systems association, today announced the return of the First Timer Recognition Program for their annual conference, XPLOR19, that is being held April 23-25, 2019 at Mandalay Bay in Las Vegas. XPLOR19 is the
- [Crawford Technologies Expands Support of Xplor International](https://cxmpa.org/crawford-technologies-expands-support-of-xplor-international/) - Lutz, FL – October 26, 2018 - Xplor International, the worldwide electronic document systems association, today announced that Crawford Technologies has renewed their Elite Sponsorship and upgraded to a Gold Sponsorship through 2019. The Xplor Elite Sponsor program, launched in 2006, supports year-round educational programming to Xplor members and the industry as a whole. The
- [XPLOR19 Now Accepting Vendor Applications for Las Vegas](https://cxmpa.org/xplor19-now-accepting-vendor-applications-for-las-vegas/) - Xplor’s re-branded event features new venue, new format and new agenda Lutz, FL – October 31, 2018 - Xplor International, the worldwide electronic document systems association, today announced they are accepting applications for exhibit space at their 2019 annual conference. The re-branded annual conference, XPLOR19, will take place April 23-25, 2019 at Mandalay Bay in
- [Compart North America Renews Silver Elite Sponsorship  and Opens Roadshow Registration](https://cxmpa.org/compart-north-america-renews-silver-elite-sponsorship-and-opens-roadshow-registration/) - Lutz, FL – November 15, 2018 - Xplor International, the worldwide electronic document systems association, today announced that Compart North America has renewed their Silver Elite Sponsorship. The Xplor Elite Sponsor program, launched in 2006, supports year-round educational programming to Xplor members and the industry as a whole. The program also provides funding for the
- [Xplor International to Co-Locate with ISA International Sign Expo 2019](https://cxmpa.org/xplor-international-to-co-locate-with-isa-international-sign-expo-2019/) - XPLOR19 and Sign Expo 2019 will co-locate in Las Vegas, bringing together the worldwide electronic document systems and the sign, graphics and visual communications industries.
- [Award Nominations Now Open for XPLOR19](https://cxmpa.org/award-nominations-now-open-for-xplor19/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — December 6, 2018: Xplor International today issued their annual call for nominations to be presented at their 2019 Annual Conference, XPLOR19, April 23-25 at Mandalay Bay in Las Vegas. The deadline for nominations is January 22, 2019. For more information on
- [Agenda Populated for XPLOR19](https://cxmpa.org/agenda-populated-for-xplor19/) - Xplor today announced that their full educational agenda for XPLOR19 is now live. XPLOR19 is being held April 23-25, 2019 in Las Vegas at the Mandalay Bay. 
- [Industry Analyst Panel Announced for XPLOR19](https://cxmpa.org/industry-analyst-panel-announced-for-xplor19/) - Xplor today announced an industry analyst general session panel as a part of the curriculum at XPLOR19. The general session will be on April 24th at 8:30am.
- [Xplor Announces Third Annual Communication Design Competition](https://cxmpa.org/xplor-announces-third-annual-communication-design-competition/) - Xplor Ryerson and Cal Poly University Chapters to Participate Lutz, FL – January 30, 2019 - Xplor International, the worldwide electronic document systems association, today announced their third annual Communication Design Competition. The contest is open to Xplor University Chapters students and is created to challenge students and promote real life application development, while having
- [“Xplor Day” Announced for XPLOR19 and ISA International Sign Expo 2019](https://cxmpa.org/xplor-day-announced-for-xplor19-and-isa-international-sign-expo-2019/) - Xplor announced they will be opening their doors to ISA Sign Expo 2019 attendees on Wednesday, April 24th during the XPLOR19 conference.
- [“Industry Trends – A Changing CCM Landscape” Panel  Announced for XPLOR19](https://cxmpa.org/industry-trends-a-changing-ccm-landscape-panel-announced-for-xplor19/) - Xplor International today announced an industry trends general session panel set to wrap-up XPLOR19 as a part of the full-conference curriculum.
- [Association for PRINT Technologies to Join XPLOR19](https://cxmpa.org/association-for-print-technologies-to-join-xplor19/) - Xplor announces that attendees from the LeadingPRINT Forum, hosted by the Association for PRINT Technologies, will be joining the XPLOR19 program on April 23rd.
- [Xplor Announces 2019 Technology and Application of the Year Award Winners](https://cxmpa.org/xplor-announces-2019-technology-and-application-of-the-year-award-winners/) - Recipients to be recognized at XPLOR19 in Las Vegas on April 23rd Lutz, FL — February 20, 2019 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2019 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 23, during the XPLOR19
- [Xplor to Present Lounge & Learn Session at ISA International Sign Expo 2019](https://cxmpa.org/xplor-to-present-lounge-learn-session-at-isa-international-sign-expo-2019/) - Pat McGrew, M-EDP, of Keypoint Intelligence/InfoTrends to Deliver Session on Show Floor Lutz, FL — February 26, 2019: Xplor International today announced that Pat McGrew, M-EDP, will deliver a Lounge & Learn session on the ISA International Sign Expo 2019 show floor on Wednesday, April 24th from 3:15 to 3:45pm. The title of the session
- [Exploring XPLOR19 with Skip Henk, EDP](https://cxmpa.org/exploring-xplor19-with-skip-henk-edp/) - Skip Henk has a great discussion with Deborah Corn about this year’s XPLOR19 event, the event partnerships, and what it all means to attendees and the industry.
- [Cal Poly Team Wins Xplor’s Third Annual Design Competition](https://cxmpa.org/cal-poly-team-wins-xplors-third-annual-design-competition/) - Lutz, FL – March 26, 2019 - Xplor International, the worldwide electronic document systems association, today announced the winners of the third annual Communication Design Competition. The annual contest is open to Xplor University Chapter students and is created to challenge students and promote real-life application development, while having a bit of fun. Participating teams
- [Industry-Leading Vendors Sponsor XPLOR19](https://cxmpa.org/industry-leading-vendors-sponsor-xplor19/) - Lutz, FL – April 10, 2019 - Xplor International, the worldwide electronic document systems association, today announced their conference sponsors for XPLOR19, being held April 23-25 at Mandalay Bay in Las Vegas, Nevada. “I want to thank all of our conference sponsors for their support of the event” said Skip Henk, EDP, President and CEO
- [Six New Exhibitors Featured in XPLOR19 Vendor Forum](https://cxmpa.org/six-new-exhibitors-featured-in-xplor19-vendor-forum/) - Xplor International today announced that six new vendor partners will be participating in the XPLOR19 vendor forum next week.
- [Brian Platte Lifetime Achievement Awards Presented at XPLOR19](https://cxmpa.org/brian-platte-lifetime-achievement-awards-presented-at-xplor19/) - Xplor International announced the three recipients of the Brian Platte Lifetime Achievement Award today from their XPLOR19 event in Las Vegas.
- [The 2019 Xploration Tour to hit Toronto on July 17th](https://cxmpa.org/the-2019-xploration-tour-to-hit-toronto-on-july-17th/) - Lutz, FL – May 20, 2019 – Xplor International, today announced the Xploration Tour will return to Toronto on July 17, 2019 after a very successful single-day event last year. The event will this time be held at the City of Toronto Archives. Registration is set to open June 1st. The Xploration Tour in
- [Registration Now Open for Toronto Xploration Tour in Toronto on July 17th](https://cxmpa.org/registration-now-open-for-toronto-xploration-tour-in-toronto-on-july-17th/) - Lutz, FL – June 19, 2019 – Xplor International, today announced that registration is now open for the Xploration Tour event in Toronto on July 17, 2019. The event will be held at the City of Toronto Archives and is sponsored by Crawford Technologies and Messagepoint. Attendees can register at www.xplor.org/tour. The 2019 Xploration
- [How can my company leverage industry certification?](https://cxmpa.org/how-can-my-company-leverage-industry-certification/) - Scott Draeger, Vice President of Customer Transformation at Quadient has been a huge proponent of industry certification, he himself a designated Master Electronic Document Professional (M-EDP). Over the last several years, Quadient has invested both time and financial resources promoting industry certification within the company. I wanted to circle back with Scott to get his
- [Join the XPLOR20 Education Committee!](https://cxmpa.org/join-the-xplor20-education-committee/) - Each year, a team of Xplor members and past conference attendees band together to help determine the educational content of the upcoming conference. This education committee represents a cross section of the industry and helps ensure the right topics are covered, the wrong ones aren't, that everything presented is educational and of value to conference
- [Xploration Tour to be in Dallas on September 5th; Registration Now Open](https://cxmpa.org/xploration-tour-to-be-in-dallas-on-september-5th-registration-now-open/) - Registration is now open for the Xploration event in Dallas on Sept. 5th. The event will be held at Broadridge Financial Services and is sponsored by Compart.
- [Xplor International has ‘Last Days of Summer’ Membership Promotion](https://cxmpa.org/xplor-international-has-last-days-of-summer-membership-promotion/) - Join Xplor for as little as $49 USD. Company memberships are also discounted, bringing the investment to only $695 USD. Promotion good through 8/31,
- [Xplor at Print 19 Keynote Breakfast Panel Now Open for Registration](https://cxmpa.org/xplor-at-print-19-keynote-breakfast-panel-now-open-for-registration/) - “Driving Your CCM Success with Workflow and Inkjet Technologies” Lutz, FL— August 30, 2019: Xplor International today announced that registration is now open for a complimentary keynote breakfast panel during the Print 19 event. The panel will take place on October 4, 2019 from 8:30am to 10am CDT with breakfast from 7:30am to 8:30am. Print
- [Xplor International Announces 2020 Conference Dates & Location](https://cxmpa.org/xplor-international-announces-2020-conference-dates-location/) - XPLOR20 will be in St. Pete Beach, FL from April 14-16, 2020 Lutz, FL — September 4, 2019: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2020 annual conference. XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Tweet
- [Xplor at Print 19 Panelists Announced](https://cxmpa.org/xplor-at-print-19-panelists-announced/) - “Driving Your CCM Success with Workflow and Inkjet Technologies” Lutz, FL— September 9, 2019: Xplor International today announced the panelists for their complimentary keynote breakfast panel that will take place on October 4, 2019 from 7:30am to 10am CDT in room N426abc. Print 19 is October 3 - October 5, 2019 at McCormick Place North
- [Next Stop for the Xploration Tour is Omaha on October 15th](https://cxmpa.org/next-stop-for-the-xploration-tour-is-omaha-on-october-15th/) - Lutz, FL – September 12, 2019 – Xplor International today announced the next Xploration Tour stop is October 15, 2019 in Omaha, Nebraska. The event will be hosted by Fiserv and is sponsored by Crawford Technologies. Attendees can register at www.xplor.org/tour. The 2019 Xploration Tours focus on the best practices and technologies that drive Customer
- [XPLOR20 Call for Presentations Now Open](https://cxmpa.org/xplor20-call-for-presentations-now-open/) - The two-and-a-half day event to feature forty plus sessions, general sessions, a vendor forum, and daily networking events Lutz, FL – September 19, 2019 - Xplor International has issued their annual call for presentations for XPLOR20, the premier event for the Customer Communications industry. The event is taking place April 14-16, 2020 at the TradeWinds
- [Xploration Tour Expands to Philadelphia on October 30th](https://cxmpa.org/xploration-tour-expands-to-philadelphia-on-october-30th/) - Lutz, FL – September 24, 2019 – Xplor International today announced the expansion of the 2019 Xploration Tour. Due to its popularity, Xplor has added Philadelphia to the schedule. The event will be October 30th and will be hosted by NAPCO at their Media Center. The event is being sponsored by Compart. Attendees can register
- [Ricoh USA Joins Crawford Technologies in Sponsoring Xploration Tour in Omaha](https://cxmpa.org/ricoh-usa-joins-crawford-technologies-in-sponsoring-xploration-tour-in-omaha/) - Lutz, FL – October 2, 2019 – Xplor International today announced that Ricoh USA has joined Crawford Technologies in sponsoring the Xploration Tour stop in Omaha on October 15, 2019. The event will be hosted by Fiserv. Attendees can register at www.xplor.org/tour. Courtesy of our sponsors, the one-day event located at the University of Nebraska
- [Xploration Tour Philadelphia Expands Agenda](https://cxmpa.org/xploration-tour-philadelphia-expands-agenda/) - Complimentary One-Day Event Features Five Speakers Lutz, FL – October 23, 2019 – Xplor International today announced the expansion of the 2019 Xploration Tour agenda. The Philadelphia event will take place October 30th and will be hosted by NAPCO at their Media Center. The complimentary event is sponsored by Compart. Attendees can register at www.cvent.com/d/6yqy9l.
- [Taylor Corporation Sponsors One-of-a-Kind  Xploration Tour in Minneapolis on November 13th](https://cxmpa.org/taylor-corporation-sponsors-one-of-a-kind-xploration-tour-in-minneapolis-on-november-13th/) - Lutz, FL – October 31, 2019 – Xplor International today announced that registration has opened for the Xploration Tour stop in Minneapolis, Minnesota on November 13, 2019. The event is sponsored by Taylor Corporation. Attendees can register here: www.cvent.com/d/xhqkb1. The 2019 Xploration Tours will focus on the best practices and technologies that drive Customer Communications.
- [First Timer Recognition Program Open for XPLOR20](https://cxmpa.org/first-timer-recognition-program-open-for-xplor20/) - The Program Provides Complimentary Conference Registration to Qualified Applicants Lutz, FL – December 3, 2019 - Xplor International, the association for the Customer Communications Industry, today announced the return of the First Timer Recognition Program for their upcoming annual conference, XPLOR20, that is being held April 14-16, 2020 at TradeWinds Island Grand in St. Pete
- [XPLOR20 Award Nominations Now Open](https://cxmpa.org/xplor20-award-nominations-now-open/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — December 12, 2019: Xplor International today issued their annual call for nominations to be presented at their 2020 Annual Conference, XPLOR20, April 14-16 at the TradeWinds Island Grand in St. Pete Beach. The deadline for nominations is January 31, 2020. For
- [Registration Now Open for XPLOR20 in St. Pete Beach](https://cxmpa.org/registration-now-open-for-xplor20-in-st-pete-beach/) - Lutz, FL – December 17, 2019 - Xplor International has announced that the agenda is being finalized and registration is now open for their annual conference. XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8. Tweet this: @Xplor_Int announces #XPLOR20 registration is
- [XPLOR20 to Feature New ‘Ask the Expert’ Sessions](https://cxmpa.org/xplor20-to-feature-new-ask-the-expert-sessions/) - Lutz, FL – January 14, 2020 - Xplor International has announced that a new type of session called ‘Ask the Expert’ will be added to the XPLOR20 conference agenda. XPLOR20 will take place April 14-16, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: www.cvent.com/d/wyq4q8. Tweet this: @Xplor_Int announces
- [Industry Leader Renews Support of Xplor](https://cxmpa.org/industry-leader-renews-support-of-xplor/) - Longtime Xplor Supporter Quadient Renews Gold Elite Sponsorship Lutz, FL – January 21, 2020 - Xplor International, the worldwide electronic document systems association, today announced that Quadient will once again support the Xplor Elite Sponsorship program as a Gold sponsor. The Xplor Elite Sponsor program, launched in 2006, supports year-round educational programming to Xplor members
- [Xplor Announces Fourth Annual Communication Design Competition](https://cxmpa.org/xplor-announces-fourth-annual-communication-design-competition/) - Xplor Ryerson and Cal Poly University Chapters to Participate Lutz, FL – January 29, 2020 - Xplor International, the worldwide electronic document systems association, today announced their fourth annual Communication Design Competition. The contest is open to Xplor University Chapter students and is created to challenge students and promote real life application development, while having
- [XPLOR20 to Feature General Session Panel to Kick Off Second Day of Event](https://cxmpa.org/xplor20-to-feature-general-session-panel-to-kick-off-second-day-of-event/) - Lutz, FL – February 11, 2020 - Xplor International has announced that XPLOR20 will feature a general session panel to kick off the day on Wednesday, April 15. The session titled The Evolution: Reshaping the Customer Experience will feature five industry experts on customer experience. XPLOR20 will take place April 14-16, 2020 at the TradeWinds
- [Xplor Announces 2020 Application and Technology of the Year Award Winners](https://cxmpa.org/xplor-announces-2020-application-and-technology-of-the-year-award-winners/) - Recipients to be recognized at XPLOR20 in St. Pete Beach on April 14th Lutz, FL — March 11, 2020 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2020 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, April 14, during the
- [Xplor International Announces Re-Scheduling of 2020 Event](https://cxmpa.org/xplor-international-announces-re-scheduling-of-2020-event/) - #XPLOR20 is rescheduled for Sept 17-19, 2020 in St. Pete Beach, FL Lutz, FL — March 25, 2020: Xplor International, the worldwide electronic document systems association, today announced the re-scheduling of their 2020 annual conference. #XPLOR20 has been rescheduled for September 17-19, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida. Tweet this:
- [An Interview with Kaspar Roos of Aspire CCS](https://cxmpa.org/an-interview-with-kaspar-roos-of-aspire-ccs/) - By: Skip Henk, President/CEO of Xplor International I have known Kaspar for almost a decade and he is the consummate professional. His enthusiasm and dedication to the industry have made him a recognized expert, consultant, and thought-leader in the Customer Communications Management (CCM) industry. After leaving InfoTrends’, where he lead the global production workflow and
- [#XPLOR20 is Going Virtual](https://cxmpa.org/xplor20-is-going-virtual/) - Program will include general sessions, panels, educational sessions, exhibits and networking Lutz, FL — July 30, 2020: Xplor International, the worldwide electronic document systems association, today announced that #XPLOR20, which had been scheduled for September 17-19, 2020 at the TradeWinds Island Grand in St. Pete Beach, Florida, will go virtual Tweet this: #XPLOR20 goes virtual!
- [Registration Now Open for #XPLOR20 Virtual Conference](https://cxmpa.org/registration-now-open-for-xplor20-virtual-conference/) - Program will include general sessions, panels, educational sessions, exhibits and networking Lutz, FL – August 6, 2020 - Xplor International has announced that registration is now open for their first ever virtual annual conference event. XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Tweet
- [#XPLOR20 to Feature Antoine Dupont as Keynote Speaker](https://cxmpa.org/xplor20-to-feature-antoine-dupont-as-keynote-speaker-2/) - Lutz, FL – August 13, 2020 - Xplor International has announced that on Tuesday, September 29th at 10:05am, keynote speaker Antoine Dupont will kick-off Xplor’s first ever virtual conference event. His session is titled ‘The Huge Power of Small: How To Create An Amazing Customer Experience That Drives Results.’ XPLOR20 will take place over four
- [Not Just a Buzzword: AI Will Play an Essential Role in Your Customer Communications](https://cxmpa.org/not-just-a-buzzword-ai-will-play-an-essential-role-in-your-customer-communications/) - Part 1 of an interview with Steve Biancaniello, CEO of Messagepoint; read Part 2 here! Artificial Intelligence has become a growing component of Customer Communications and the overall experience. Software vendors have started to integrate into their software offerings with some companies further along than others. Messagepoint has taken a leadership role and has put
- [#XPLOR20 to Feature New ‘Ask the Expert’ Sessions](https://cxmpa.org/xplor20-to-feature-new-ask-the-expert-sessions-2/) - Lutz, FL – August 20, 2020 - Xplor International has announced that a new type of session called ‘Ask the Expert’ has been added to the XPLOR20 conference agenda. XPLOR20 will take place over four days, starting on September 29th and continuing on October 1st, 6th and 8th. Attendees can register here: www.cvent.com/d/wyq4q8. Known as
- [XPLOR20 to Feature General Session Panel to Kick Off Third Day of Virtual Event](https://cxmpa.org/xplor20-to-feature-general-session-panel-to-kick-off-third-day-of-virtual-event/) - Lutz, FL – August 27, 2020 - Xplor International has announced that XPLOR20 will feature a general session panel to kick off the day on Tuesday, October 6th. The session titled ‘The Evolution: Reshaping the Customer Experience’ will feature five industry experts on customer experience. XPLOR20 will take place over four days, starting on September
- [AI is an enabler of Customer Communications Transformation and Modernization](https://cxmpa.org/ai-is-an-enabler-of-customer-communications-transformation-and-modernization/) - This is part 2 of an interview with Steve Biancaniello, CEO of Messagepoint; read Part 1 here! Artificial Intelligence has become a growing component of Customer Communications and the overall experience. Software vendors have started to integrate into their software offerings with some companies further along than others. Messagepoint has taken a leadership role and
- [Xplor International Announces 2021 Programming](https://cxmpa.org/xplor-international-announces-2021-programming/) - Xplor to Host a Full Agenda of Programming for 2021 Lutz, FL — December 2, 2020: Xplor International, the worldwide electronic document systems association, today announced a full agenda of programming scheduled for 2021. Tweet this: @Xplor_Int announces full agenda of programming for 2021 http://bit.ly/2KTF7rm Known as the association for The Customer Communications Industry, Xplor
- [Xplor International Welcomes Racami as a Silver Elite Association Sponsor](https://cxmpa.org/xplor-international-welcomes-racami-as-a-silver-elite-association-sponsor/) - Lutz, FL – March 9, 2021 - Xplor International, the worldwide electronic document systems association, today announced that Racami has joined as a Silver Elite Association Sponsor for 2021. Racami’s multi-channel platform, Alchem-e™, coupled with professional services, staffing, and payment processing technology accelerates business growth and cost savings. Racami helps companies better communicate with their
- [Gimbel Family Celebrates Generations in Print](https://cxmpa.org/gimbel-family-celebrates-generations-in-print/) - Garden City, NY March 25, 2021 Principals at Gimbel & Associates, the distinguished printing industry management consulting firm, have published a brief historical look at their family’s contributions to the printing industry in a downloadable eBook, Gimbels in Print. Beginning in the 1940s with a small, one-press shop in New York City, the Gimbel family
- [Xplor International Announces In-Person XPLOR21 Conference](https://cxmpa.org/xplor-international-announces-in-person-xplor21-conference/) - November 16-18, 2021 in St. Pete Beach, Florida Lutz, FL — May 4, 2021: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2021 annual conference. XPLOR21 will take place November 16-18, 2021 at the TradeWinds Island Grand Resort in St. Pete Beach, Florida. Tweet this: @Xplor_Int announces
- [Registration Now Open for In-Person XPLOR21 Conference in St. Pete Beach, Florida](https://cxmpa.org/registration-now-open-for-in-person-xplor21-conference-in-st-pete-beach-florida/) - Lutz, FL – May 25, 2021 - Xplor International has announced that the conference website and registration are now open for their annual conference. XPLOR21 will take place in person November 16-18, 2021 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: http://cvent.me/gRg97O Tweet this: @Xplor_Int announces #XPLOR21 registration is
- [XPLOR21 Call for Presentations Now Open](https://cxmpa.org/xplor21-call-for-presentations-now-open/) - Lutz, FL – June 1, 2021 - Xplor International has issued their annual call for presentations for XPLOR21, the premier event for the Customer Communications industry. The event is taking place November 16-18 at the TradeWinds Island Grand in St. Pete Beach, Florida and will feature 40+ educational sessions, general sessions, a vendor forum and
- [Xplor International Celebrates 40 Years](https://cxmpa.org/xplor-international-celebrates-40-years/) - Special membership rates available for monumental anniversary Lutz, FL – June 22, 2021 - Xplor International has announced that June 1, 2021 marked the 40th anniversary for the association. Xplor began as a Xerox 9700 User Group in the late 70s, becoming a not-for-profit association in 1981, opening the doors for other vendors to participate.
- [2021 Xplor Industry Award Nominations Now Open](https://cxmpa.org/2021-xplor-industry-award-nominations-now-open/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — July 8, 2021: Xplor International today issued their annual call for nominations to be presented at their 2021 Annual Conference, XPLOR21, November 16-18 at the TradeWinds Island Grand in St. Pete Beach. The deadline for nominations is September 15, 2021. For
- [Conference Agenda Populated for XPLOR21](https://cxmpa.org/conference-agenda-populated-for-xplor21/) - Sessions and speakers posted Lutz, FL – August 26, 2021 - Xplor International today announced that their full educational agenda for XPLOR21, being held November 16-18, 2021 in St. Pete Beach, Florida at the TradeWinds Island Grand Resort, is now live at http://cvent.me/BQ1Py1. Tweet this: The #XPLOR21 agenda is now populated! All sessions/panels are now
- [XPLOR21 Conference Update - We Are Moving Forward](https://cxmpa.org/xplor21-conference-update-we-are-moving-forward/) - The cancelation of PRINTING United Expo, which had been scheduled for October in Orlando, has caused some questions about the XPLOR21 event, scheduled for November 16-18 in St. Pete Beach, Florida. At this point, Xplor International is electing to move forward with XPLOR21 for a variety of reasons: XPLOR21 and Printing United are two very
- [Xplor President/CEO Provides an Update on the XPLOR21 Conference](https://cxmpa.org/xplor-president-ceo-provides-an-update-on-the-xplor21-conference/) - Skip Henk, President and CEO of Xplor International, discusses the upcoming XPLOR21 conference with Mark Michelson, Editor-in-chief with Printing Impressions.
- [Xplor Announces 2021 Technology and Application of the Year Award Winners](https://cxmpa.org/xplor-announces-2021-technology-and-application-of-the-year-award-winners/) - Recipients to be recognized at XPLOR21 in St. Pete Beach on November 16th Lutz, FL — October 21, 2021 – Xplor International, the worldwide electronic document systems association, today announced the recipients of its 2021 Technology and Application of the Year Awards. The awards will be presented at a ceremony Tuesday, November 16, 2021, during
- [Leading Vendors Line Up in Support of XPLOR21](https://cxmpa.org/leading-vendors-line-up-in-support-of-xplor21/) - Lutz, FL – November 2, 2021 - Xplor International, the worldwide electronic document systems association, today announced the line-up of conference sponsors for XPLOR21, being held November 16-18 at the TradeWinds Island Grand Resort in St. Pete Beach, Florida. For information about the XPLOR21 event or to register visit: http://cvent.me/gRg97O “Our sponsors are critical to
- [Xplor Announces 2021 Lifetime Achievement Award](https://cxmpa.org/xplor-announces-2021-lifetime-achievement-award/) - Lutz, FL — November 23, 2021: Xplor International, the worldwide electronic document systems association, today named the recipient of the 2021 Lifetime Achievement Award. The award was presented at Xplor’s Annual Conference, XPLOR21, on Tuesday, November 16th during the awards ceremony in St. Pete Beach, Florida. The Lifetime Achievement Award was established in 2007 and
- [I’m Not Anyone – A Colorful Story of Disappointment, Endurance and Reinvention from One of Today’s Top Entrepreneurs](https://cxmpa.org/im-not-anyone-a-colorful-story-of-disappointment-endurance-and-reinvention-from-one-of-todays-top-entrepreneurs/) - Roger P. Gimbel, EDP is a well-known entrepreneur and business executive in the commercial print industry. He assumed management of the family business, expanded it, and had it taken from him. Over the course of his career, he’s experienced many ups and downs; some of them humorous, others heart-breaking. I’m Not Anyone is a memoir
- [Quadient Renews Support for Xplor as a Silver Elite Association Sponsor](https://cxmpa.org/quadient-renews-support-for-xplor-as-a-silver-elite-association-sponsor/) - Lutz, FL – March 15, 2022 - Xplor International, the worldwide electronic document systems association, today announced that Quadient will once again support the Xplor Elite Association Sponsorship program as a Silver Elite Association sponsor. The Xplor Elite Association Sponsor program, launched in 2006, supports year-round educational programming to Xplor members and the industry as
- [Xplor International Announces XPLOR22 Conference](https://cxmpa.org/xplor-international-announces-xplor22-conference/) - September 13-15, 2022 in St. Pete Beach, Florida Lutz, FL — April 13, 2022: Xplor International, the worldwide electronic document systems association, today announced the dates and location for their 2022 annual conference. XPLOR22 will take place September 13-15, 2022 at the TradeWinds Island Grand Resort in St. Pete Beach, Florida. Tweet this: @Xplor_Int announces
- [Registration and Call for Presentations Websites Now Open for XPLOR22 Conference in St. Pete Beach, Florida](https://cxmpa.org/registration-and-call-for-presentations-websites-now-open-for-xplor22-conference-in-st-pete-beach-florida/) - Lutz, FL – April 26, 2022 - Xplor International has announced that the conference website and registration are now open for their annual conference. XPLOR22 will take place September 13-15, 2022 at the TradeWinds Island Grand in St. Pete Beach, Florida. Attendees can register here: http://cvent.me/wMz1ba Tweet this: @Xplor_Int announces #XPLOR22 registration is open for
- [XPLOR22 Now Accepting Vendor Forum Applications](https://cxmpa.org/xplor22-now-accepting-vendor-forum-applications/) - Event to Feature 28 Leading-Edge Providers of CCM Technology and Services Lutz, FL – May 18, 2022 - Xplor International, the worldwide electronic document systems association, today announced they are accepting applications for exhibit space at their 2022 annual conference, XPLOR22, which will take place September 13-15, 2022, in St. Pete Beach, Florida at the
- [First Timer Recognition Program Open for XPLOR22](https://cxmpa.org/first-timer-recognition-program-open-for-xplor22/) - The Program Provides Complimentary Conference Registration to Qualified Applicants Lutz, FL – May 25, 2022 - Xplor International, the association for the Customer Communications Industry, today announced the opening of the First Timer Recognition Program for their upcoming annual conference, XPLOR22, that is being held September 13-15, 2022 at TradeWinds Island Grand in St. Pete
- [2022 Xplor Industry Award Nominations Now Open](https://cxmpa.org/2022-xplor-industry-award-nominations-now-open/) - Recognitions to include Application, Technology, as well as Lifetime Achievement Awards Lutz, FL — May 31, 2022: Xplor International today issued their annual call for nominations to be presented at their 2022 Annual Conference, XPLOR22, September 13-15 at the TradeWinds Island Grand in St. Pete Beach. The deadline for nominations is July 15, 2022. For
- [Xplor International Accepting Applications for 2022 Scholarships](https://cxmpa.org/xplor-international-accepting-applications-for-2022-scholarships/) - Association Scholarships Open to Xplor Members and Their Immediate Families Lutz, FL – June 7, 2022 –Xplor International, today announced that they are accepting applications for their 2022 scholarship program through the deadline of July 31, 2022. In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the next

## Pages

- [cXm Professionals Association - Home](https://cxmpa.org/) - cXm Professionals Association is a not-for-profit association for technology users and suppliers in the customer communications management and customer experience management industry.
- [CXMPA Educational Program at PRINTING United Expo 2026](https://cxmpa.org/printing-united-2026-education/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.7″ background_image=”https://cxmpa.org/wp-content/uploads/2026/08/CXMPA_PU26_Website_Banner.png” background_position=”bottom_right” background_last_edited=”on|phone” background_horizontal_offset_phone=”0%” global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA at PRINTING United 2026″ subhead=”Educational Program” button_one_text=”Get Free Industry Updates” button_one_url=”https://cxmpa.org/subscribe-cxmpa/” button_two_text=”Industry Directory” button_two_url=”https://cxmpa.org/industry-directory/” background_overlay_color=”RGBA(255,255,255,0)” content_max_width=”550px” title_tablet=”CXMPA at PRINTING United 2026″ title_phone=”CXMPA at PRINTING United 2026″ title_last_edited=”on|desktop” _builder_version=”4.27.7″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”1px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”2px” subhead_line_height=”1.4em” background_color=”rgba(255,
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- [Virtual Events](https://cxmpa.org/events/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header subhead=”Virtual Events” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right” height=”200px”
- [Beyond Storage: Modern Archive & Digital Distribution](https://cxmpa.org/edu-series-event-registration-20260824/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/07/20260824-Banner-Hero-beyond_Storage.png” alt=”2026 Educational Series %91 VIRTUAL EVENT %93 Monday, August 24 at 3 PM Eastern” title_text=”20260824-Banner-Hero-beyond_Storage” url=”#RegistrationForm” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Monday, August 24, 2026, 3
- [Solimar Systems](https://cxmpa.org/industry-directory/solimar-systems/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA Directory” button_one_text=”Visit Solimar Systems” button_one_url=”https://crawfordtech.com/?utm_source=cxmpa.org&utm_medium=website&utm_campaign=sponsor_program&utm_content=logo&utm_id=CTIASP-0001-asp26″ button_two_text=”Get Free Industry Updates” button_two_url=”/subscribe-cxmpa/” background_overlay_color=”#f4f5f7″ header_image_url=”https://cxmpa.org/wp-content/uploads/2026/07/Solimar-Logo.svg” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#6c757d” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_text_color=”#2b2e34″ subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#215b9d” button_one_border_width=”1px” button_one_border_color=”#215b9d” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″
- [BlueCrest](https://cxmpa.org/industry-directory/bluecrest/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA Directory” button_one_text=”Visit BlueCrest” button_one_url=”https://www.bluecrestinc.com/?utm_source=cxmpa.org&utm_medium=website&utm_campaign=sponsor_program&utm_content=logo&utm_id=BCIASP-0001-asp26″ button_two_text=”Get Free Industry Updates” button_two_url=”/subscribe-cxmpa/” background_overlay_color=”#f4f5f7″ header_image_url=”https://cxmpa.org/wp-content/uploads/2026/07/bluecrest-logo-scaled.png” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#6c757d” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_text_color=”#2b2e34″ subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#215b9d” button_one_border_width=”1px” button_one_border_color=”#215b9d” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#215b9d”
- [Innovatix Technology Partners](https://cxmpa.org/industry-directory/innovatix-technology-partners/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA Directory” button_one_text=”Visit Innovatix Technology Partners” button_one_url=”https://www.innovatixinc.com/?utm_source=cxmpa.org&utm_medium=website&utm_campaign=sponsor_program&utm_content=logo&utm_id=INNASP-0001-asp26″ button_two_text=”Get Free Industry Updates” button_two_url=”/subscribe-cxmpa/” background_overlay_color=”#f4f5f7″ header_image_url=”https://cxmpa.org/wp-content/uploads/2026/07/Innovatix-Logo-Wordmark.webp” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#6c757d” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_text_color=”#2b2e34″ subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#215b9d” button_one_border_width=”1px” button_one_border_color=”#215b9d” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||”
- [McGrewGroup](https://cxmpa.org/industry-directory/mcgrewgroup/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA Directory” button_one_text=”Visit McGrewGroup” button_one_url=”https://mcgrewgroup.com/?utm_source=cxmpa.org&utm_medium=website&utm_campaign=sponsor_program&utm_content=logo&utm_id=MGGASP-0001-asp26″ button_two_text=”Get Free Industry Updates” button_two_url=”/subscribe-cxmpa/” background_overlay_color=”#f4f5f7″ header_image_url=”https://cxmpa.org/wp-content/uploads/2026/07/McGrewGroupLogoWeb.webp” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#6c757d” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_text_color=”#2b2e34″ subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#215b9d” button_one_border_width=”1px” button_one_border_color=”#215b9d” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#215b9d”
- [Joanne Gore Communications](https://cxmpa.org/industry-directory/joanne-gore-communications/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA Directory” button_one_text=”Visit Joanne Gore Communications” button_one_url=”https://www.joannegorecommunications.com/?utm_source=cxmpa.org&utm_medium=website&utm_campaign=sponsor_program&utm_content=logo&utm_id=JGCASP-0001-asp26″ button_two_text=”Get Free Industry Updates” button_two_url=”/subscribe-cxmpa/” background_overlay_color=”#f4f5f7″ header_image_url=”https://cxmpa.org/wp-content/uploads/2025/10/jgc_logo_horizontal_HORIZONTAL.png” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#6c757d” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_text_color=”#2b2e34″ subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#215b9d” button_one_border_width=”1px” button_one_border_color=”#215b9d” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||”
- [Quantre Solutions](https://cxmpa.org/industry-directory/quantre-solutions/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXMPA Directory” button_one_text=”Visit Quantre Solutions” button_one_url=”https://www.quantresolutions.com/index.php?utm_source=cxmpa.org&utm_medium=website&utm_campaign=sponsor_program&utm_content=logo&utm_id=QSASP-0001-asp26″ button_two_text=”Get Free Industry Updates” button_two_url=”/subscribe-cxmpa/” background_overlay_color=”#f4f5f7″ header_image_url=”https://cxmpa.org/wp-content/uploads/2026/07/Quantre_Solutions_Circle_Logo-1.svg” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#6c757d” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_text_color=”#2b2e34″ subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#215b9d” button_one_border_width=”1px” button_one_border_color=”#215b9d” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″
- [Event Registration-August 2026 Industry Networking](https://cxmpa.org/event-registration-20260811-networking/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/Industry-Social-Hour-Banner.png” alt=”cXm Professionals Industry Professionals Social Hour” title_text=”Industry-Social-Hour-Banner” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” custom_margin=”||0px||false|false” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Join us on Tuesday, August 11, 2026, at 5 PM Eastern for our virtual event, CXMPA’s
- [Event Registration-July 2026 Industry Networking](https://cxmpa.org/event-registration-20260714-networking/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/Industry-Social-Hour-Banner.png” alt=”cXm Professionals Industry Professionals Social Hour” title_text=”Industry-Social-Hour-Banner” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” custom_margin=”||0px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]Join us on Tuesday, July 14, 2026, at 5 PM Eastern for our virtual event, CXMPA’s Industry Networking.
- [The AI Elephant in the Room: How AI Slop is Destroying Your Bottom Line - One Bite at a Time](https://cxmpa.org/edu-series-event-registration-20260722/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/06/20260722-AI_SLOP_BANNER.png” alt=”2026 Educational Series, Virtual Event, Thursday, June 25, 2026 at 12 PM Eastern” title_text=”20260722-AI_SLOP_BANNER” url=”#RegistrationForm” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Wednesday, July 22, 2026, 12 –
- [Virtual Event Registration: From CCM to CXM: Navigating the Next Era of Customer Communications](https://cxmpa.org/event-registration-20260128/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2025/12/Banner-VirtualEvent-Website-2026Jan.png” alt=”Virtual Event, 2026 Educational Series” title_text=”Banner-VirtualEvent-Website-2026Jan” url=”#20260128-RegistrationForm” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”#20260128-RegistrationForm” global_colors_info=”{}”]Access Recording Below • 2026 Educational Series • Wednesday, January 28, 2026 at Noon Eastern[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″
- [Industry Directory](https://cxmpa.org/industry-directory/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header subhead=”industry directory” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”36px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right” height=”200px”
- [Industry Directory TEST](https://cxmpa.org/industry-directory-test/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header subhead=”industry directory” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”36px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right” height=”200px”
- [Subscribe to CXMPA](https://cxmpa.org/subscribe-cxmpa/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CCM & CXM Newsletter” subhead=”Stay Informed” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||”
- [Newsletter Subscription](https://cxmpa.org/subscribe/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”cxm professionals association” subhead=”industry newsletter” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/newsletter2-scaled.png” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″
- [Terms and Content License](https://cxmpa.org/terms-content-license/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Contributor” subhead=”Terms and Content License” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″
- [Editorial Guidelines](https://cxmpa.org/editorial-guidelines/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Article and Content Submission” subhead=”Editorial Guidelines” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”32px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||”
- [About CXM Professionals](https://cxmpa.org/about-cxmpa/) - Xplor International is a not-for-profit association dedicated to the education, evolution, and success of the Customer Communications Management (CCM) industry.
- [cXm Pros Industry Newsletters](https://cxmpa.org/newsletter/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXM Community” subhead=”cXm Pros Newsletters & Articles” button_one_text=”Subscribe to cXm Pros” button_one_url=”https://cxmpa.org/subscribe/” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700|||||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-08.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_text_color=”#FFFFFF” button_one_bg_color=”#17095a” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f”
- [Print & Mail Workflows for Workcell Optimization, Tracking & Reporting](https://cxmpa.org/edu-series-event-registration-20260625/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/05/20260625-Thurs-EDU-Web-Banner-Print_Mail_Workflow.png” alt=”2026 Educational Series, Virtual Event, Thursday, June 25, 2026 at 12 PM Eastern” title_text=”20260625-Thurs-EDU-Web-Banner-Print_Mail_Workflow” url=”#RegistrationForm” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Thursday, June 25, 2026, 12 –
- [Translate Smarter, Not Harder: Delivering Multilingual Documents](https://cxmpa.org/edu-series-event-registration-20260520/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/04/20260520-banner-title.png” alt=”2026 Educational Series, Virtual Event, Wednesday, May 20, 2026 at 12 PM Eastern” title_text=”20260520-banner-title” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Wednesday, May 20, 2026, 12 –
- [Event Registration-June 2026 Industry Networking](https://cxmpa.org/event-registration-20260616-networking/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/Industry-Social-Hour-Banner.png” alt=”cXm Professionals Industry Professionals Social Hour” title_text=”Industry-Social-Hour-Banner” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” custom_margin=”||0px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]Join us on Tuesday, June 16, 2026, at 5 PM Eastern for our virtual event, CXMPA’s Industry Networking.
- [Virtual Event Survey](https://cxmpa.org/virtual-event-survey/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Thank you for attending the virtual event” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_heading][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”]Your feedback helps us improve future cXm Professionals events. This short survey takes less than a minute to complete.[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.6″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]cXm Professionals
- [EDP Certification Program](https://cxmpa.org/edp-certification-program/) - A Brief History of EDP Launched in 1989, the Electronic Document Printing Professional (EDPP) program was created to recognize those in the industry as subject matter experts. Regulated by the EDPP Commission, the first class in 1990 consisted of eleven individuals receiving their EDPP certification. Due to the ever-evolving industry, the EDPP program dropped ‘Printing’
- [Event Registration-May 2026 Social Hour](https://cxmpa.org/event-registration-202605-social/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/Industry-Social-Hour-Banner.png” alt=”cXm Professionals Industry Professionals Social Hour” title_text=”Industry-Social-Hour-Banner” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”16px” custom_margin=”||0px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]Join us on May 12, 2026, at 3 PM Eastern for our virtual event, cXm Pros Social Hour.
- [Sponsorship Information](https://cxmpa.org/sponsorship-information/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header subhead=”Sponsorship Info” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right” height=”200px”
- [cXm Professionals Association Member Benefits](https://cxmpa.org/membership/member-benefits/) - Explore the value of membership and discover how joining cXm Professionals connects you with a growing community of customer communication and experience professionals. Member Benefits Student or Retired Professional Individual Corporate, Professional Corporate, Vendor Investment $25 $99 $895 $895 # of Members 1 1 Unlimited Unlimited Access to Member Portal and Resources ✔ ✔ ✔
- [Virtual Event Registration: From CCM to CXM: Navigating the Next Era of Customer Communications](https://cxmpa.org/event-registration-20260128li/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2025/12/Banner-VirtualEvent-Website-2026Jan.png” alt=”Virtual Event, 2026 Educational Series” title_text=”Banner-VirtualEvent-Website-2026Jan” url=”#20260128-RegistrationForm” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”0px|||||” link_option_url=”#20260128-RegistrationForm” global_colors_info=”{}”]Access Recording Below • 2026 Educational Series • Wednesday, January 28, 2026 at Noon Eastern[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″
- [Event Registration-April 2026 Social Hour](https://cxmpa.org/event-registration-202604-social/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/Industry-Social-Hour-Banner.png” alt=”cXm Professionals Industry Professionals Social Hour” title_text=”Industry-Social-Hour-Banner” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”16px” custom_margin=”||0px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]Join us on April 14, 2026, at 3 PM Eastern for our virtual event, cXm Pros Social Hour. Hosted
- [Awards](https://cxmpa.org/awards/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”cxm professionals association” subhead=”industry AWARDS” button_one_url=”link1″ button_two_url=”link 2″ background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.6″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://cxmpa.org/wp-content/uploads/2026/05/Award_Platform.png” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira
- [Press Releases](https://cxmpa.org/press-releases/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ height=”348px” max_height=”498px” custom_padding=”||10px||false|false” global_colors_info=”{}”][et_pb_fullwidth_header title=”News” subhead=”Press Releases” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.16″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-08.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||”
- [EDP Commission Board](https://cxmpa.org/electronic-document-professional-edp/edp-commission-board/) - EDP Commission Board 2026 Officers Chair - Betsy Keplinger, M-EDP Vice Chair - Denise Miano, M-EDP Secretary - Scott Mulkey, M-EDP Registrar - Jen Goulden, EDP 2026 Commissioners Krishna Doddi, EDP Diana Hillman, EDP Jonathan Malone-McGrew, EDP Ken Toy, EDP EDP Support Email: edp@cxmpa.org
- [Association Partnerships](https://cxmpa.org/association-partners/) - The cXm Professionals Association Partnership Program combines the global influence of the association with programming that reaches deep within corporate environments. Association Partnerships are customized to fit your needs, allowing you to select your entitlements and deliver your message to the right people, at the right time, using the right delivery channel. cXm Professionals' events,
- [Virtual Event Registration: Designing a Loosely Integrated Architecture](https://cxmpa.org/edu-series-event-registration-20260325/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/20260325-Data-IntegrationBanner.png” alt=”2026 Educational Series Virtual Event March 25, 2026 at Noon Eastern” title_text=”20260325-Data-IntegrationBanner” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Wednesday, March 25, 2026 at Noon Eastern[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default”
- [Virtual LinkedIn Event Registration: Communications Retrieval in the AI Era](https://cxmpa.org/edu-series-event-registration-20260423li/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/CXMPA-April-EDU-Banner-Date-scaled.png” alt=”2026 Educational Series, Virtual Event, Thursday, April 23, 2026 at 1 PM Eastern” title_text=”CXMPA-April-EDU-Banner-Date” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Thursday, April 23, 2026, 1 –
- [Virtual Event Registration: Font Reality Check](https://cxmpa.org/edu-series-event-registration-20260506/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/04/CXMPA-May-FontRealityCheck.png” alt=”2026 Educational Series, Virtual Event, Wednesday, May 6, 2026 at 12 PM Eastern” title_text=”CXMPA-May-FontRealityCheck” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Wednesday, May 6, 2026, 12 –
- [Virtual Event Registration: Communications Retrieval in the AI Era](https://cxmpa.org/edu-series-event-registration-20260423/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/CXMPA-April-EDU-Banner-Date-scaled.png” alt=”2026 Educational Series, Virtual Event, Thursday, April 23, 2026 at 1 PM Eastern” title_text=”CXMPA-April-EDU-Banner-Date” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px|||” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Thursday, April 23, 2026, 1 –
- [Virtual Event Registration: Turn Document Accessibility into a Competitive CX Advantage](https://cxmpa.org/edu-series-event-registration-20260304/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/02/Banner-VirtualEvent-Website-2026Mar.png” alt=”Virtual Event, 2026 Educational Series” title_text=”Banner-VirtualEvent-Website-2026Mar” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”#RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Wednesday, March 4, 2026 at Noon Eastern[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Turn
- [Virtual Event Registration: Data-First Customer Communication Systems for CX & AI](https://cxmpa.org/edu-series-event-registration-20260218/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/01/Banner-VirtualEvent-Website-2026Feb.png” alt=”Virtual Event, 2026 Educational Series” title_text=”Banner-VirtualEvent-Website-2026Feb” url=”#20260218-RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||24px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” link_option_url=”#20260128-RegistrationForm” global_colors_info=”{}”]Register • 2026 Educational Series • Wednesday, February 18, 2026 at Noon Eastern[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_slider
- [Event Registration-March 2026 Social Hour](https://cxmpa.org/event-registration-202603-social/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2026/03/BannerOnly.png” alt=”cXm Professionals Social Hour” title_text=”BannerOnly” url=”#RegistrationForm” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”16px” custom_margin=”||0px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]Join us on March 10, 2026, at 3 PM Eastern for our virtual event, cXm Pros Social Hour. Hosted by: Mia Papanicolaou and Elizabeth Stephen
- [Event Registration-March 2026 Social Hour-error](https://cxmpa.org/event-registration-202603-social-error/) - Join us on March 10, 2026, at 3 PM Eastern for our virtual event, cXm Pros Social Hour. Hosted by: Mia Papanicolaou and Elizabeth Stephen No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. After completing the sign-up form below, you will receive a
- [Membership](https://cxmpa.org/membership/) - Membership with cXm Professionals (CXMPA) is designed to connect you to the information, education, and professional network that will help you excel, advance your career, and contribute to the growth of your company. CXMPA membership provides information and programming through our virtual events, professional networking socials, and topical educational series. . Your membership gives you
- [Event Registration-February 2026 Social Hour (old form)](https://cxmpa.org/social-event-reg-202610/) - Join us on February 10, 2026, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. An attendee will have a chance to receive a DoorDash gift card compliments
- [2023 CCM Summit Marketing Kit](https://cxmpa.org/2023ccmsummitmarketing/) - 2023 CCM Summit Exhibitor Marketing Kit Thank you for your upcoming participation in the 2023 CCM Summit Vendor Forum Event! We have created an Exhibitor Promotion Kit that has logos, banners, templates, and some other useful information for promoting your participation to your customers and prospects. Remember to invite your customers and prospects to be
- [Survey Submitted](https://cxmpa.org/survey-submitted-join/) - Thank you for contributing to the cXm Professionals community.Your feedback helps us improve future programs and conversations. Join cXm Professionals to receive membership benefits Explore the value of membership and discover how joining cXm Professionals connects you with a growing community of customer communication and experience professionals. Member Benefits Student or Retired Professional Individual Corporate,
- [Privacy Policy](https://cxmpa.org/privacypolicy/) - cXm Professionals Association (CXMPA) Effective Date: January 1, 2026 cXm Professionals Association (“CXMPA”) respects the privacy of its members, customers, and website visitors. This Privacy Policy explains how CXMPA collects, uses, protects, and shares information obtained through our websites, member portal, events, and related services. This policy may be updated from time to time, and
- [Virtual Event Registration: January 2026 cXm Professionals Social Hour](https://cxmpa.org/event-registration-20260113/) - Join us on January 13, 2026, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. An attendee will have a chance to receive a DoorDash gift card compliments
- [Form Submission Success](https://cxmpa.org/form-submission-success/) - Thank you for registering! Your form has been submitted successfully.
- [Form Submission Fail](https://cxmpa.org/form-submission-fail/) - Oops! Something went wrong. Your form could not be submitted. Try again later.
- [Virtual Registration Complete](https://cxmpa.org/registration-complete/) - Event reminders will be sent from events@cxmpa.org. Add the email address to your contacts. Reminder notifications will be sent with the virtual event link and instructions. Virtual Events are now hosted through ZOOM! You can join from the Zoom app or web browser. https://zoom.us/download
- [Virtual Event Registration: December cXm Professionals Social Hour](https://cxmpa.org/event-registration-20251209/) - Join us on December 9, 2025, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. Social Hour Prompt: As 2025 wraps, what shifts or mindset changes were transformative
- [Virtual Event Registration: November cXm Professionals Social Hour](https://cxmpa.org/event-registration-20251111/) - Join us on November 11, 2025, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. Social Hour Prompt: For our customer communications industry, what caught your eye —
- [Virtual Event Registration: November cXm Professionals Social Hour](https://cxmpa.org/event-linkedin-20251111/) - Join us on November 11, 2025, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. Social Hour Prompt: For our customer communications industry, what caught your eye —
- [Program Sponsors](https://cxmpa.org/program-sponsors/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”sponsorship” subhead=”employee certification program” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f”
- [Membership](https://cxmpa.org/pu25-membership/) - Membership with cXm Professionals (CXMPA) is designed to connect you to the information, education, and professional network that will help you excel, advance your career, and contribute to the growth of your company. CXMPA membership provides information and programming through our virtual events, professional networking socials, and topical educational series. . Your membership gives you
- [cXm Professionals Association Member Benefits](https://cxmpa.org/join/) - Explore the value of membership and discover how joining cXm Professionals connects you with a growing community of customer communication and experience professionals. Member Benefits Student or Retired Professional Individual Corporate, Professional Corporate, Vendor Investment $25 $99 $895 $895 # of Members 1 1 Unlimited Unlimited Access to Member Portal and Resources ✔ ✔ ✔
- [Career Development](https://cxmpa.org/career-development/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Certifications” subhead=”Career development” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right”
- [Virtual Event Registration: October cXm Professionals Social Hour](https://cxmpa.org/event-linkedin-20251014-2/) - Join us on October 14, 2025, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. Social Hour Prompt: As an industry professional, how are you using AI? After
- [Virtual Event Registration: October cXm Professionals Social Hour](https://cxmpa.org/event-registration-20251014/) - Join us on October 14, 2025, at 5 PM Eastern for our virtual event, cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. Social Hour Prompt: As an industry professional, how are you using AI? After
- [Membership Types](https://cxmpa.org/membership/membership-types/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”membership” subhead=”membership types” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″ button_two_icon_color=”#edbb5f” module_alignment=”right”
- [CXMPA at Printing United 2025](https://cxmpa.org/cxmpa-printing-united25/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.27.4″ custom_margin=”0px||||false|false” global_colors_info=”{}”][et_pb_fullwidth_header subhead=”Join us at Printing United Oct, 23 in Room S320E” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700|||||||” subhead_font_size=”38px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/consultant-05.jpg” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)”
- [Virtual Event Registration: cXm Professionals Social Hour](https://cxmpa.org/event-registration-20250909/) - Join us September 9, 2025, at 5 PM Eastern for our virtual event cXm Pros Social Hour. Host: Jonathan Malone-McGrew, EDP No PowerPoint. No Panels. Just People. Come for the Connections, Stay for the Conversation. Unplugged. Unscripted. Unforgettable. Professionals Helping Professionals. This virtual Social event took place on September 9th, 2025. Thank you to all
- [cXm Professionals Industry Analyst Summit](https://cxmpa.org/2025analystsummit/) - [et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https://cxmpa.org/wp-content/uploads/2025/08/Banner-IndustryAnalystSummit-v2.png” title_text=”Banner-IndustryAnalystSummit-v2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]Thursday, September 4th: Invite-Only Industry Analyst Summit[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” hover_enabled=”0″ global_colors_info=”{}” custom_margin=”0px||0px||false|false” custom_padding=”0px||0px||false|false” sticky_enabled=”0″][et_pb_column
- [Meet the Team - Contact Us](https://cxmpa.org/meet-the-team-contact-us/) - [et_pb_section fb_built=”1″ fullwidth=”on” admin_label=”Hero Section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”CXM professionals association” subhead=”contact Us” background_overlay_color=”rgba(0,0,0,0.8)” content_max_width=”550px” _builder_version=”4.27.4″ title_font=”Poppins|700||on|||||” title_text_color=”#edbb5f” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.4em” content_font=”Poppins||||||||” content_font_size=”16px” content_letter_spacing=”1px” content_line_height=”2em” subhead_font=”Playfair Display|700||on|||||” subhead_font_size=”48px” subhead_letter_spacing=”3px” subhead_line_height=”1.4em” background_color=”rgba(255, 255, 255, 0)” background_image=”https://xplor.org/wp-content/uploads/2025/07/ConactUs-skyline2.png” parallax=”on” parallax_method=”on” custom_button_one=”on” button_one_border_width=”1px” button_one_border_color=”rgba(255,255,255,0.3)” button_one_border_radius=”0px” button_one_letter_spacing=”1px” button_one_font=”Saira Extra Condensed|600||on|||||” button_one_icon=”$||divi||400″ button_one_icon_color=”#edbb5f” custom_button_two=”on” button_two_border_width=”1px” button_two_border_color=”rgba(255,255,255,0.3)” button_two_border_radius=”0px” button_two_letter_spacing=”1px” button_two_font=”Saira Extra Condensed|600||on|||||” button_two_icon=”$||divi||400″
- [Virtual Event Registration: Introducing cXm Professionals](https://cxmpa.org/event-registration-20250820/) - This virtual event was onAugust 20, 2025, at Noon Eastern for our virtual launch of the cXm Professionals Association. This page will be updated when the event is available through the member portal and YouTube channel
- [Annual Awards](https://cxmpa.org/annual-awards/) - Congratulations to Our 2024 Award Winners! As an association, one of our primary responsibilities is to recognize individuals and companies within the industry who have made notable and significant contributions and to honor the leaders of our industry and association. For over 30 years Xplor has recognized industry leading companies and individuals with these four
- [Member Portal](https://cxmpa.org/portal/) - Member Portal Log In All paid members have access to the same member portal. This includes: Individual Members Corporate Members Included Corporate Members (employees included on their employer's corporate membership) Retired Members Student Members Questions? Please contact memberinfo@xplor.org.
- [Homepage](https://cxmpa.org/homepage/) - Xplor International is a not-for-profit association for technology users and suppliers in the digital document and customer communications industry.
- [Scholarship](https://cxmpa.org/scholarship/) - Congratulations to Xplor's Past Scholarship Award Winners! For over 40 years, Xplor International has been the association for the electronic document industry and has provided education, information, and networking opportunities to our members and the digital document industry. In 2010, Xplor decided to go beyond its traditional member offerings to help promote and support the
- [Membership – Limited Members](https://cxmpa.org/membership/membership-limited-members/) - The Limited Member program is a complimentary member status for individuals who are new to the industry and would like to find out more about Xplor International before becoming paid members. Benefits include email communication from Xplor. You may select which communications you would like to receive upon sign-up. Questions? Please contact memberinfo@xplor.org.
- [Event Sponsors](https://cxmpa.org/event-sponsors/) - Each year, Xplor International hosts a variety of educational events including the Xplor Summit, Xplor at PRINTING United Breakfast Panel and Xplor Educational Webcasts. Each venue offers various levels of sponsorships designed to provide brand exposure and connect sponsoring companies with prospects. For more information, please contact sales@xplor.org. Xplor Summit For many years, our annual
- [2024 Xplor Summit](https://cxmpa.org/summit/) - Our 2024 annual summit was held September 24-26, 2024 at the Hilton Orlando Lake Buena Vista in Lake Buena Vista, Florida (near Orlando). The two-and-a-half-day event brought together end users, analysts, consultants, industry experts, and exhibitors dedicated to the education, evolution, and success of the CCM industry. The event included: Engaging Keynote Rapid-Fire General Session
- [Webcasts](https://cxmpa.org/webcasts/) - [av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' template_class='' av_uid='av-la14euj8' sc_version='1.0' admin_preview_bg=''] Xplor hosts between 12 and 24 live complimentary webcasts each year. These events are presented by subject matter experts from the end user and vendor community as well as industry analysts and consultants who provide leading edge content encompassing the latest trends,
- [EDP Re-Certification](https://cxmpa.org/edp-recertification/) - EDP Re-Certification Due to ever-changing technology and human behavior, it is imperative to remain current in the electronic document industry. To retain your status as an EDP or M-EDP, you must re-certify every five years and meet the following criteria: Earn 150 re-certification credits (at least 50 each in Education and Knowledge Sharing) Accept the
- [Association Board of Directors
](https://cxmpa.org/association-board-of-directors/) - Xplor International Association Board of Directors 2025 Officers Chair – (open position) Vice Chair – Joanne Gore Secretary – Dennis Quon, EDP Treasurer – Diana Snably, EDP Xplor International President & CEO – Skip Henk, EDP 2025 Board Members Paul Carman Roger Chamberlain Mark Hannig Denise Miano, M-EDP Gum Fa Ng
- [Bronze Sponsors](https://cxmpa.org/bronze-partners/) - Canon U.S.A. Inc. is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive
- [E-Doc News Archive](https://cxmpa.org/e-doc-news-archive/) - [av_image src='https://xplor.org/wp-content/uploads/2024/08/E-Document-News-Archive-800x150-083024.png' attachment='15744' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' template_class='' av_element_hidden_in_editor='0' av_uid='av-l50dsv7q' sc_version='1.0' admin_preview_bg=''][/av_image] [av_textblock size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' id='' custom_class='' template_class='' av_uid='av-2eicps' sc_version='1.0' admin_preview_bg=''] Welcome to the E-Document News® Archive. Simply click the date you would like to view
- [Event Pictures - 2024 Summit](https://cxmpa.org/event-pictures-2024-summit/) - Xplor photographers are at every Xplor event. We try to get as many people as possible in our photos, so take a look through and see if you can find yourself! Please feel free to save and share the pictures with others. Questions or have photos to share with us? Please contact info@xplor.org.
- [Platinum Sponsors](https://cxmpa.org/platinum-partners/) - Gimbel & Associates is an international management consulting firm working to ignite business growth through digital technologies. As an independent company, we offer clients customized consulting services. With our extensive background in print services, print production, digital, marketing communications, sales training, and direct marketing, we help our clients accomplish their growth and efficiency goals. Visit
- [Gold Sponsors](https://cxmpa.org/gold-partners/) - Let Crawford Technologies help you improve your customer communication management and delivery. With the most advanced, low-code print automation platform, we make communication easier. Our tools give you real-time visibility, insight, and control. Use them to optimize your workflows and drive results. Then you can plan every step of your automation, operation management, and document
- [Silver Sponsors](https://cxmpa.org/silver-partners/) - Quantre Solutions offers consulting and services for enterprises and customer communications service providers. Quantre values providing independent advocacy for enterprise customers and supporting the industry's top service providers' client onboarding consulting for over 15 years. Quantre assists with service provider presales strategy consulting, modernizing enterprise customer communications management workflow solutions, enhancing customers' digital experiences, and
- [Electronic Document Professional (EDP®)](https://cxmpa.org/electronic-document-professional-edp/) - Electronic Document Professional (EDP)® This certification is awarded to individuals currently working in the electronic document industry who meet the following four criteria: 1. Minimum of five years of active work experience in the industry 2. Earn an equivalent of 100 Certification Credits (see Appendix G in the Xplor EDP Certification Program Handbook) Education Credits:
- [Xplor Wiki](https://cxmpa.org/xplor-wiki/) - The Xplor Wiki Site sets to enhance Xplor's mission to provide the necessary education and resources for the customer communication industry professional. It will foster knowledge sharing, community-building, and professional development among industry members, advancing their careers and individuals and the overall success of industry organizations and our customers. The foundation of the Xplor Wiki
- [2024 Summit Marketing Kit](https://cxmpa.org/2024summitmarketing/) - 2024 Summit Exhibitor Marketing Kit Thank you for your upcoming participation in the 2024 Summit Vendor Forum Event! We have created an Exhibitor Promotion Kit that has logos, banners, templates, and some other useful information for promoting your participation to your customers and prospects. Remember to invite your customers and prospects to be part of
- [2023 Xplor CCM Summit](https://cxmpa.org/2023ccmsummit/) - Quick Link: 2023 Summit Website Our reimagined annual event was held November 14-16, 2023 at the Rosen Centre Hotel in Orlando, Florida. The two-and-a-half-day event brought together end users, analysts, consultants, industry experts, and vendors dedicated to the education, evolution, and success of the CCM industry. The event included: An Engaging Keynote Fireside Chat Rapid-Fire General
- [Event Pictures - 2023 CCM Summit](https://cxmpa.org/event-pictures-2023-ccm-summit/) - Xplor photographers are at every Xplor event. We try to get as many people as possible in our photos, so take a look through and see if you can find yourself! Please feel free to save and share the pictures with others. Questions or have photos to share with us? Please contact info@xplor.org.
- [Event Pictures - Xplor at PRINTING United Expo 2023](https://cxmpa.org/event-pictures-xplor-at-printing-united-expo-2023/) - Xplor photographers are at every Xplor event. We try to get as many people as possible in our photos, so take a look through and see if you can find yourself! Please feel free to save and share the pictures with others. Questions or have photos to share with us? Please contact info@xplor.org.
- [Electronic Document Associate (EDA)](https://cxmpa.org/electronic-document-associate-eda/) - Electronic Document Associate (EDA) This designation is awarded to individuals currently working in the electronic document industry who meet both of the following criteria: Minimum of two years of active work experience in the industry Earn an equivalent of 50 Certification Credits (educational and/or knowledge sharing) Education credits (post-secondary education and industry-related education) Knowledge sharing
- [Master Electronic Document Professional (M-EDP)](https://cxmpa.org/master-electronic-document-professional-m-edp/) - Master Electronic Document Professional (M-EDP) This designation is reserved for experienced electronic document professionals. To be eligible to apply, the candidate must be a current EDP with significant business and life experience, which is substantiated by meeting one of the following criteria: Minimum of 10 years of active work experience in the industry and an
- [Latest News](https://cxmpa.org/blog/latest-news/) - [av_image src='http://xplor.org/wp-content/uploads/2022/07/From-Our-Blog-800x150-1.png' attachment='10699' attachment_size='full' copyright='' caption='' styling='' align='center' font_size='' overlay_opacity='0.4' overlay_color='#000000' overlay_text_color='#ffffff' animation='no-animation' hover='' appearance='' link='' target='' title_attr='' alt_attr='' lazy_loading='disabled' id='' custom_class='' template_class='' av_element_hidden_in_editor='0' av_uid='av-l5boctkt' sc_version='1.0' admin_preview_bg=''][/av_image] [av_masonry_entries link='category,140,1' wc_prod_visible='' wc_prod_hidden='hide' wc_prod_featured='' prod_order_by='' prod_order='' date_filter='' date_filter_start='' date_filter_end='' date_filter_format='yy/mm/dd' sort='yes' query_orderby='date' query_order='DESC' caption_elements='title excerpt' caption_styling='' caption_display='always' size='fixed manually' orientation='' gap='1px' columns='4' av-medium-columns='' av-small-columns='' av-mini-columns='' items='12' paginate='load_more'
- [Frequently Asked Questions](https://cxmpa.org/faq/) - Association Partnerships & Sponsorship Levels Can Association Partnerships and Event/Program Sponsorships be tailored to my needs?Yes, we can tailor partnerships whether Platinum, Gold, or Silver level. The number of entitlements will vary according to the level of partnership. Event Sponsorships, Program Sponsorships and Industry Directory Memberships are also available. Educational Webcasts How do sponsored webcasts
- [Xplor Canada](https://cxmpa.org/xplor-canada/) - Xplor Canada Board of Directors 2023 Officers President – Gum Fa Ng Vice President & ABOD Representative – Joanne Gore VP of Education & Treasurer - Michael Sutton, EDP Secretary - Amanda Redgate 2023 Board Members Slava Apel Bob Gallant Dennis Quon, EDP Xplor Canada Information Web Site: www.xplorcanada.org Xplor Canada Support Email: info@xplorcanada.org
- [Event Pictures - Xplor at PRINTING United Expo 2022](https://cxmpa.org/event-pictures-xplor-2022/) - Xplor photographers are at every Xplor event. We try to get as many people as possible in our photos, so take a look through and see if you can find yourself! Please feel free to save and share the pictures with others. Questions or have photos to share with us? Please contact info@xplor.org.
- [Event Pictures - Xplor 2021](https://cxmpa.org/event-pictures-xplor21/) - Xplor photographers are at every Xplor event. We try to get as many people as possible in our photos, so take a look through and see if you can find yourself! Please feel free to save and share the pictures with others. Questions or have photos to share with us? Please contact info@xplor.org.
- [Event Pictures - Xplor 2022](https://cxmpa.org/event-pictures-xplor22/) - Xplor photographers are at every Xplor event. We try to get as many people as possible in our photos, so take a look through and see if you can find yourself! Please feel free to save and share the pictures with others. Questions or have photos to share with us? Please contact info@xplor.org.
- [EDBOK Guide – Overview & Preview](https://cxmpa.org/edbok-guide-overview-preview/) - As in most skill and knowledge domains, there are two major categories of work: developing and operating. Be it sales, product development, print-for-profit or in-house billing work, we have to first design and implement a solution and a process, and then we operate and maintain them. In both categories, there is a chronological sequence of
- [XPLOR22 Marketing Kit](https://cxmpa.org/xplor22marketing/) - XPLOR22 Exhibitor Marketing Kit Thank you for your upcoming participation in the XPLOR22 Vendor Forum Event! We have created an Exhibitor Promotion Kit that has logos, banners, templates, and some other useful information for promoting your participation to your customers and prospects. Remember to invite your customers and prospects to be part of the event
- [Industry Partners](https://cxmpa.org/industry-partners/) - As a not-for-profit association, Xplor relies on the vendor community to fund and support our events and programs. Please consider supporting our association partners, event/program sponsors, conference exhibitors and corporate members when a need arises. You can find company descriptions and contact information in our Industry Directory and Platinum, Gold, and Silver Partner pages. Interested
- [Industry Directory Member](https://cxmpa.org/industry-directory-member/) - The easiest way to engage the Xplor community is to become an Industry Directory Member and enjoy its many benefits. The Industry Directory Membership is designed for companies whose primary service involves the sale of hardware, software, manufactured products or services to members and member organizations. Becoming an Industry Directory Member includes: Unlimited number of
- [Blog](https://cxmpa.org/blog/)

## Sponsors

- [Crawford Technologies](https://cxmpa.org/sponsor/crawfordtech/)
- [Innovatix Technology Partners](https://cxmpa.org/sponsor/innovatix-technology-partners/)
- [Solimar Systems, Inc.](https://cxmpa.org/sponsor/solimarsystems-com/)
- [McGrewGroup](https://cxmpa.org/sponsor/mcgrewgroup/)
- [Joanne Gore Communications](https://cxmpa.org/sponsor/joanne-gore-communications/)
- [Quantre Solutions](https://cxmpa.org/sponsor/quantresolutions/)
- [BlueCrest](https://cxmpa.org/sponsor/bluecrest/)

## Categories

- [Skip's World](https://cxmpa.org/category/skips-world/)
- [Frontpage Article](https://cxmpa.org/category/frontpage-article/)
- [News](https://cxmpa.org/category/news/)
- [XPLOR](https://cxmpa.org/category/xplor/)
- [Press Releases](https://cxmpa.org/category/press-releases/)
- [Blog Frontpage](https://cxmpa.org/category/blog-frontpage/)
- [Media Frontpage](https://cxmpa.org/category/media-frontpage/)
- [#Xplor16](https://cxmpa.org/category/xplor16/)
- [Events](https://cxmpa.org/category/events/)
- [cXm Pros Newsletter](https://cxmpa.org/category/cxm-pros-newsletter/)
- [Announcement](https://cxmpa.org/category/announcement/)
- [Article](https://cxmpa.org/category/article/)

## Tags

- [CRM](https://cxmpa.org/tag/crm/)
- [conference registration system](https://cxmpa.org/tag/conference-registration-system/)
- [graph expo](https://cxmpa.org/tag/graph-expo/)
- [vendor forum](https://cxmpa.org/tag/vendor-forum/)
- [xplor](https://cxmpa.org/tag/xplor-2/)
- [2d barcodes](https://cxmpa.org/tag/2d-barcodes/)
- [digital nirvana](https://cxmpa.org/tag/digital-nirvana/)
- [girl scout cookies](https://cxmpa.org/tag/girl-scout-cookies/)
- [qr code reader](https://cxmpa.org/tag/qr-code-reader/)
- [universal product code](https://cxmpa.org/tag/universal-product-code/)
- [wrigley company](https://cxmpa.org/tag/wrigley-company/)
- [marketing](https://cxmpa.org/tag/marketing/)
- [social-media](https://cxmpa.org/tag/social-media/)
- [twitter](https://cxmpa.org/tag/twitter/)
- [technology](https://cxmpa.org/tag/technology/)
- [blogging](https://cxmpa.org/tag/blogging/)
- [business](https://cxmpa.org/tag/business/)
- [world atlas](https://cxmpa.org/tag/world-atlas/)
- [document industry](https://cxmpa.org/tag/document-industry/)
- [future print](https://cxmpa.org/tag/future-print/)
- [internet](https://cxmpa.org/tag/internet/)
- [mail bills](https://cxmpa.org/tag/mail-bills/)
- [google](https://cxmpa.org/tag/google/)
- [google wallet](https://cxmpa.org/tag/google-wallet/)
- [mobile](https://cxmpa.org/tag/mobile/)
- [smartphones](https://cxmpa.org/tag/smartphones/)
- [customer retention](https://cxmpa.org/tag/customer-retention/)
- [customer service](https://cxmpa.org/tag/customer-service/)
- [Cloud computing](https://cxmpa.org/tag/cloud-computing/)
- [Florida](https://cxmpa.org/tag/florida/)
- [Hardware](https://cxmpa.org/tag/hardware/)
- [IBM](https://cxmpa.org/tag/ibm/)
- [Mainframe](https://cxmpa.org/tag/mainframe/)
- [Microsoft](https://cxmpa.org/tag/microsoft/)
- [Microsoft Office](https://cxmpa.org/tag/microsoft-office/)
- [Personal computer](https://cxmpa.org/tag/personal-computer/)
- [Commercial Printing](https://cxmpa.org/tag/commercial-printing/)
- [hydrographic](https://cxmpa.org/tag/hydrographic/)
- [Hydrographics (printing)](https://cxmpa.org/tag/hydrographics-printing/)
- [print](https://cxmpa.org/tag/print/)
- [Printers](https://cxmpa.org/tag/printers/)
- [Printing](https://cxmpa.org/tag/printing/)
- [Products](https://cxmpa.org/tag/products/)
- [Publishing and Printing](https://cxmpa.org/tag/publishing-and-printing/)
- [Office Depot](https://cxmpa.org/tag/office-depot/)
- [Office supplies](https://cxmpa.org/tag/office-supplies/)
- [print sales](https://cxmpa.org/tag/print-sales/)
- [sales](https://cxmpa.org/tag/sales/)
- [direct marketing](https://cxmpa.org/tag/direct-marketing/)
- [fundraising](https://cxmpa.org/tag/fundraising/)
- [Papa John's Pizza](https://cxmpa.org/tag/papa-johns-pizza/)
- [relationship marketing](https://cxmpa.org/tag/relationship-marketing/)
- [capital one](https://cxmpa.org/tag/capital-one/)
- [credit card rewards](https://cxmpa.org/tag/credit-card-rewards/)
- [Chicago](https://cxmpa.org/tag/chicago/)
- [cross media](https://cxmpa.org/tag/cross-media/)
- [cross media marketing](https://cxmpa.org/tag/cross-media-marketing/)
- [InfoTrends](https://cxmpa.org/tag/infotrends/)
- [Marketing and Advertising](https://cxmpa.org/tag/marketing-and-advertising/)
- [Matt Swain](https://cxmpa.org/tag/matt-swain/)
- [McCormick Place](https://cxmpa.org/tag/mccormick-place/)
- [multichannel](https://cxmpa.org/tag/multichannel/)
- [Multichannel marketing](https://cxmpa.org/tag/multichannel-marketing/)
- [Xplor International](https://cxmpa.org/tag/xplor-international/)
- [customer communications](https://cxmpa.org/tag/customer-communications/)
- [documents](https://cxmpa.org/tag/documents/)
- [Nonprofit organization](https://cxmpa.org/tag/nonprofit-organization/)
- [print media](https://cxmpa.org/tag/print-media/)
- [print production](https://cxmpa.org/tag/print-production/)
- [Spray and pray](https://cxmpa.org/tag/spray-and-pray/)
- [transpromo](https://cxmpa.org/tag/transpromo/)
- [Print 13](https://cxmpa.org/tag/print-13/)
- [tradeshows](https://cxmpa.org/tag/tradeshows/)
- [business cards](https://cxmpa.org/tag/business-cards/)
- [APP](https://cxmpa.org/tag/app/)
- [Beer](https://cxmpa.org/tag/beer/)
- [Hot dog](https://cxmpa.org/tag/hot-dog/)
- [hotdog](https://cxmpa.org/tag/hotdog/)
- [New York](https://cxmpa.org/tag/new-york/)
- [Yankee Stadium](https://cxmpa.org/tag/yankee-stadium/)
- [Consolidated Graphics](https://cxmpa.org/tag/consolidated-graphics/)
- [Market capitalization](https://cxmpa.org/tag/market-capitalization/)
- [monopoly](https://cxmpa.org/tag/monopoly/)
- [RR Donnelley](https://cxmpa.org/tag/rr-donnelley/)
- [direct mail](https://cxmpa.org/tag/direct-mail/)
- [mail](https://cxmpa.org/tag/mail/)
- [conferences](https://cxmpa.org/tag/conferences/)
- [events](https://cxmpa.org/tag/events/)
- [Imaging Network Conference](https://cxmpa.org/tag/imaging-network-conference/)
- [networking](https://cxmpa.org/tag/networking/)
- [skip henk](https://cxmpa.org/tag/skip-henk/)
- [ALS Association](https://cxmpa.org/tag/als-association/)
- [ALS Ice bucket](https://cxmpa.org/tag/als-ice-bucket/)
- [Facebook](https://cxmpa.org/tag/facebook/)
- [Ice Bucket Challenge](https://cxmpa.org/tag/ice-bucket-challenge/)
- [Website](https://cxmpa.org/tag/website/)
- [web design](https://cxmpa.org/tag/web-design/)
- [digital marketing](https://cxmpa.org/tag/digital-marketing/)
- [madison advisors](https://cxmpa.org/tag/madison-advisors/)
- [CCM](https://cxmpa.org/tag/ccm/)
- [Xploration 15](https://cxmpa.org/tag/xploration-15/)
- [Xplor 15](https://cxmpa.org/tag/xplor-15/)
- [Annual Conference](https://cxmpa.org/tag/annual-conference/)
- [Trade show](https://cxmpa.org/tag/trade-show/)
- [print industry](https://cxmpa.org/tag/print-industry/)
- [print industry conferences](https://cxmpa.org/tag/print-industry-conferences/)
- [salary](https://cxmpa.org/tag/salary/)
- [finance](https://cxmpa.org/tag/finance/)
- [employment](https://cxmpa.org/tag/employment/)
- [education](https://cxmpa.org/tag/education/)
- [inplant](https://cxmpa.org/tag/inplant/)
- [in-plant](https://cxmpa.org/tag/in-plant/)
- [sponsors](https://cxmpa.org/tag/sponsors/)
- [Crawford](https://cxmpa.org/tag/crawford/)
- [Crawford Technologies](https://cxmpa.org/tag/crawford-technologies/)
- [NEPS](https://cxmpa.org/tag/neps/)
- [Cincinnati Financial](https://cxmpa.org/tag/cincinnati-financial/)
- [CinFin](https://cxmpa.org/tag/cinfin/)
- [E-Doc](https://cxmpa.org/tag/e-doc/)
- [IPG](https://cxmpa.org/tag/ipg/)
- [PI](https://cxmpa.org/tag/pi/)
- [Printing Impressions](https://cxmpa.org/tag/printing-impressions/)
- [Press](https://cxmpa.org/tag/press/)
- [Media](https://cxmpa.org/tag/media/)
- [Press Release](https://cxmpa.org/tag/press-release/)
- [Print Media Centr](https://cxmpa.org/tag/print-media-centr/)
- [PrintMediaCentr](https://cxmpa.org/tag/printmediacentr/)
- [PMC](https://cxmpa.org/tag/pmc/)
- [acadami](https://cxmpa.org/tag/acadami/)
- [Madison](https://cxmpa.org/tag/madison/)
- [RenderX](https://cxmpa.org/tag/renderx/)
- [Neopost](https://cxmpa.org/tag/neopost/)
- [Neopost USA](https://cxmpa.org/tag/neopost-usa/)
- [Solimar](https://cxmpa.org/tag/solimar/)
- [Solimar Systems](https://cxmpa.org/tag/solimar-systems/)
- [HP](https://cxmpa.org/tag/hp/)
- [Hewlett Packard](https://cxmpa.org/tag/hewlett-packard/)
- [Canon](https://cxmpa.org/tag/canon/)
- [Canon Solutions](https://cxmpa.org/tag/canon-solutions/)
- [Xploration15](https://cxmpa.org/tag/xploration15/)
- [Xplor15](https://cxmpa.org/tag/xplor15/)
- [Conference](https://cxmpa.org/tag/conference/)
- [Xploration](https://cxmpa.org/tag/xploration/)
- [DSCOOP](https://cxmpa.org/tag/dscoop/)
- [Exstream](https://cxmpa.org/tag/exstream/)
- [EDBOK](https://cxmpa.org/tag/edbok/)
- [Body of Knowledge](https://cxmpa.org/tag/body-of-knowledge/)
- [BOK](https://cxmpa.org/tag/bok/)
- [EDP](https://cxmpa.org/tag/edp/)
- [Guide](https://cxmpa.org/tag/guide/)
- [Book](https://cxmpa.org/tag/book/)
- [Exhibitors](https://cxmpa.org/tag/exhibitors/)
- [Bell and Howell](https://cxmpa.org/tag/bell-and-howell/)
- [Broadridge](https://cxmpa.org/tag/broadridge/)
- [Doxee](https://cxmpa.org/tag/doxee/)
- [Eclipse](https://cxmpa.org/tag/eclipse/)
- [Essociates](https://cxmpa.org/tag/essociates/)
- [FIS](https://cxmpa.org/tag/fis/)
- [GMC](https://cxmpa.org/tag/gmc/)
- [ISIS](https://cxmpa.org/tag/isis/)
- [Mail-Gard](https://cxmpa.org/tag/mail-gard/)
- [MPI](https://cxmpa.org/tag/mpi/)
- [Oracle](https://cxmpa.org/tag/oracle/)
- [Prinova](https://cxmpa.org/tag/prinova/)
- [Ricoh](https://cxmpa.org/tag/ricoh/)
- [Riso](https://cxmpa.org/tag/riso/)
- [Sefas](https://cxmpa.org/tag/sefas/)
- [Transformations](https://cxmpa.org/tag/transformations/)
- [Xerox](https://cxmpa.org/tag/xerox/)
- [360](https://cxmpa.org/tag/360/)
- [Accuzip](https://cxmpa.org/tag/accuzip/)
- [BCC](https://cxmpa.org/tag/bcc/)
- [Fletcher](https://cxmpa.org/tag/fletcher/)
- [BFMA](https://cxmpa.org/tag/bfma/)
- [BlueToad](https://cxmpa.org/tag/bluetoad/)
- [Ecrion](https://cxmpa.org/tag/ecrion/)
- [Indellient](https://cxmpa.org/tag/indellient/)
- [Level One](https://cxmpa.org/tag/level-one/)
- [PDFA](https://cxmpa.org/tag/pdfa/)
- [Satori](https://cxmpa.org/tag/satori/)
- [Ultimate](https://cxmpa.org/tag/ultimate/)
- [Bogad](https://cxmpa.org/tag/bogad/)
- [Henk](https://cxmpa.org/tag/henk/)
- [St. Baldrick's](https://cxmpa.org/tag/st-baldricks/)
- [Awards](https://cxmpa.org/tag/awards/)
- [CSA](https://cxmpa.org/tag/csa/)
- [CTI](https://cxmpa.org/tag/cti/)
- [LIVINGMAIL](https://cxmpa.org/tag/livingmail/)
- [UltimateTechno](https://cxmpa.org/tag/ultimatetechno/)
- [Glendale](https://cxmpa.org/tag/glendale/)
- [Ultimate Bindery](https://cxmpa.org/tag/ultimate-bindery/)
- [RIPTIDE](https://cxmpa.org/tag/riptide/)
- [Xplorer](https://cxmpa.org/tag/xplorer/)
- [BrianPlatte](https://cxmpa.org/tag/brianplatte/)
- [Lifetime](https://cxmpa.org/tag/lifetime/)
- [eLynxx](https://cxmpa.org/tag/elynxx/)
- [EDoc](https://cxmpa.org/tag/edoc/)
- [Blog](https://cxmpa.org/tag/blog/)
- [Interview](https://cxmpa.org/tag/interview/)
- [Cloud](https://cxmpa.org/tag/cloud/)
- [Orlando](https://cxmpa.org/tag/orlando/)
- [HarrysCorner](https://cxmpa.org/tag/harryscorner/)
- [DATAMATX](https://cxmpa.org/tag/datamatx/)
- [Harry](https://cxmpa.org/tag/harry/)
- [Stephens](https://cxmpa.org/tag/stephens/)
- [Canada](https://cxmpa.org/tag/canada/)
- [Intern](https://cxmpa.org/tag/intern/)
- [Ryerson](https://cxmpa.org/tag/ryerson/)
- [Membership](https://cxmpa.org/tag/membership/)
- [Internship](https://cxmpa.org/tag/internship/)
- [University](https://cxmpa.org/tag/university/)
- [Students](https://cxmpa.org/tag/students/)
- [Bannor](https://cxmpa.org/tag/bannor/)
- [Credit Cards](https://cxmpa.org/tag/credit-cards/)
- [Common Sense](https://cxmpa.org/tag/common-sense/)
- [Gold Series](https://cxmpa.org/tag/gold-series/)
- [Webinar](https://cxmpa.org/tag/webinar/)
- [Webcast](https://cxmpa.org/tag/webcast/)
- [Schilling](https://cxmpa.org/tag/schilling/)
- [Gooding](https://cxmpa.org/tag/gooding/)
- [Stabel](https://cxmpa.org/tag/stabel/)
- [Biehler](https://cxmpa.org/tag/biehler/)
- [3D](https://cxmpa.org/tag/3d/)
- [Inkjet](https://cxmpa.org/tag/inkjet/)
- [WISI](https://cxmpa.org/tag/wisi/)
- [Graph](https://cxmpa.org/tag/graph/)
- [GEX](https://cxmpa.org/tag/gex/)
- [GraphExpo](https://cxmpa.org/tag/graphexpo/)
- [Omnichannel](https://cxmpa.org/tag/omnichannel/)
- [Swain](https://cxmpa.org/tag/swain/)
- [Airlines](https://cxmpa.org/tag/airlines/)
- [BigData](https://cxmpa.org/tag/bigdata/)
- [Xplor16](https://cxmpa.org/tag/xplor16/)
- [Xploration 16](https://cxmpa.org/tag/xploration-16/)
- [Caribe Royale](https://cxmpa.org/tag/caribe-royale/)
- [McGrew](https://cxmpa.org/tag/mcgrew/)
- [Knowledge](https://cxmpa.org/tag/knowledge/)
- [Xplor at Graph Expo](https://cxmpa.org/tag/xplor-at-graph-expo/)
- [Elite](https://cxmpa.org/tag/elite/)
- [Gold](https://cxmpa.org/tag/gold/)
- [Chemistry](https://cxmpa.org/tag/chemistry/)
- [Xploration16](https://cxmpa.org/tag/xploration16/)
- [Presentations](https://cxmpa.org/tag/presentations/)
- [Harrys Corner](https://cxmpa.org/tag/harrys-corner/)
- [Keynote](https://cxmpa.org/tag/keynote/)
- [Registration](https://cxmpa.org/tag/registration/)
- [Package](https://cxmpa.org/tag/package/)
- [Hotel](https://cxmpa.org/tag/hotel/)
- [GMC Software](https://cxmpa.org/tag/gmc-software/)
- [Caribe](https://cxmpa.org/tag/caribe/)
- [Agenda](https://cxmpa.org/tag/agenda/)
- [Presenter](https://cxmpa.org/tag/presenter/)
- [Tracks](https://cxmpa.org/tag/tracks/)
- [Topics](https://cxmpa.org/tag/topics/)
- [Silver](https://cxmpa.org/tag/silver/)
- [Sponsor](https://cxmpa.org/tag/sponsor/)
- [Scholarship](https://cxmpa.org/tag/scholarship/)
- [Application](https://cxmpa.org/tag/application/)
- [Brian](https://cxmpa.org/tag/brian/)
- [Platte](https://cxmpa.org/tag/platte/)
- [Annual](https://cxmpa.org/tag/annual/)
- [2016](https://cxmpa.org/tag/2016/)
- [Hayzlett](https://cxmpa.org/tag/hayzlett/)
- [Session](https://cxmpa.org/tag/session/)
- [Muir](https://cxmpa.org/tag/muir/)
- [Skip](https://cxmpa.org/tag/skip/)
- [Parrish](https://cxmpa.org/tag/parrish/)
- [Video](https://cxmpa.org/tag/video/)
- [Avanti](https://cxmpa.org/tag/avanti/)
- [Domtar](https://cxmpa.org/tag/domtar/)
- [Workshop](https://cxmpa.org/tag/workshop/)
- [Printer](https://cxmpa.org/tag/printer/)
- [Harry Lewis](https://cxmpa.org/tag/harry-lewis/)
- [AFP](https://cxmpa.org/tag/afp/)
- [Consortium](https://cxmpa.org/tag/consortium/)
- [Incepture](https://cxmpa.org/tag/incepture/)
- [Mutual of Omaha](https://cxmpa.org/tag/mutual-of-omaha/)
- [Apex](https://cxmpa.org/tag/apex/)
- [Winner](https://cxmpa.org/tag/winner/)
- [Hewlett](https://cxmpa.org/tag/hewlett/)
- [Uluro](https://cxmpa.org/tag/uluro/)
- [Xeikon](https://cxmpa.org/tag/xeikon/)
- [Adphos](https://cxmpa.org/tag/adphos/)
- [Appvion](https://cxmpa.org/tag/appvion/)
- [Click2Mail](https://cxmpa.org/tag/click2mail/)
- [Compart](https://cxmpa.org/tag/compart/)
- [CCS](https://cxmpa.org/tag/ccs/)
- [Delphax](https://cxmpa.org/tag/delphax/)
- [EMC](https://cxmpa.org/tag/emc/)
- [enChoice](https://cxmpa.org/tag/enchoice/)
- [Holland House](https://cxmpa.org/tag/holland-house/)
- [Icon](https://cxmpa.org/tag/icon/)
- [Kofax](https://cxmpa.org/tag/kofax/)
- [Konica](https://cxmpa.org/tag/konica/)
- [Lake Image](https://cxmpa.org/tag/lake-image/)
- [MCS](https://cxmpa.org/tag/mcs/)
- [Napersoft](https://cxmpa.org/tag/napersoft/)
- [Nearstar](https://cxmpa.org/tag/nearstar/)
- [XLPrint](https://cxmpa.org/tag/xlprint/)
- [OL](https://cxmpa.org/tag/ol/)
- [Objectif](https://cxmpa.org/tag/objectif/)
- [Lune](https://cxmpa.org/tag/lune/)
- [Objectif Lune](https://cxmpa.org/tag/objectif-lune/)
- [Alexandra](https://cxmpa.org/tag/alexandra/)
- [Truchot](https://cxmpa.org/tag/truchot/)
- [Communications](https://cxmpa.org/tag/communications/)
- [Breakfast](https://cxmpa.org/tag/breakfast/)
- [Digital](https://cxmpa.org/tag/digital/)
- [PDF](https://cxmpa.org/tag/pdf/)
- [PURL](https://cxmpa.org/tag/purl/)
- [CX](https://cxmpa.org/tag/cx/)
- [Customer](https://cxmpa.org/tag/customer/)
- [Experience](https://cxmpa.org/tag/experience/)
- [Panel](https://cxmpa.org/tag/panel/)
- [Electronic](https://cxmpa.org/tag/electronic/)
- [Document](https://cxmpa.org/tag/document/)
- [Professional](https://cxmpa.org/tag/professional/)
- [Simerson](https://cxmpa.org/tag/simerson/)
- [Benefits](https://cxmpa.org/tag/benefits/)
- [Objectif L](https://cxmpa.org/tag/objectif-l/)
- [EDPP](https://cxmpa.org/tag/edpp/)
- [Friedmann](https://cxmpa.org/tag/friedmann/)
- [PB](https://cxmpa.org/tag/pb/)
- [Pitney Bowes](https://cxmpa.org/tag/pitney-bowes/)
- [Expo](https://cxmpa.org/tag/expo/)
- [Xploration17](https://cxmpa.org/tag/xploration17/)
- [X17](https://cxmpa.org/tag/x17/)
- [CEX](https://cxmpa.org/tag/cex/)
- [Royale](https://cxmpa.org/tag/royale/)
- [Xplor17](https://cxmpa.org/tag/xplor17/)
- [CFP](https://cxmpa.org/tag/cfp/)
- [Call](https://cxmpa.org/tag/call/)
- [Customer Experience](https://cxmpa.org/tag/customer-experience/)
- [Customers](https://cxmpa.org/tag/customers/)
- [Tour](https://cxmpa.org/tag/tour/)
- [Dallas](https://cxmpa.org/tag/dallas/)
- [Exhibit](https://cxmpa.org/tag/exhibit/)
- [Gary](https://cxmpa.org/tag/gary/)
- [Vitti](https://cxmpa.org/tag/vitti/)
- [Lakers](https://cxmpa.org/tag/lakers/)
- [OpenText](https://cxmpa.org/tag/opentext/)
- [Avi](https://cxmpa.org/tag/avi/)
- [Greenfield](https://cxmpa.org/tag/greenfield/)
- [President](https://cxmpa.org/tag/president/)
- [Atlanta](https://cxmpa.org/tag/atlanta/)
- [Xplor USA](https://cxmpa.org/tag/xplor-usa/)
- [Racami](https://cxmpa.org/tag/racami/)
- [Keypoint](https://cxmpa.org/tag/keypoint/)
- [Analyst](https://cxmpa.org/tag/analyst/)
- [Design](https://cxmpa.org/tag/design/)
- [Competition](https://cxmpa.org/tag/competition/)
- [Cal Poly](https://cxmpa.org/tag/cal-poly/)
- [Certification](https://cxmpa.org/tag/certification/)
- [Draeger](https://cxmpa.org/tag/draeger/)
- [Challenge](https://cxmpa.org/tag/challenge/)
- [Xploration 17](https://cxmpa.org/tag/xploration-17/)
- [Gerard](https://cxmpa.org/tag/gerard/)
- [Callaghan](https://cxmpa.org/tag/callaghan/)
- [USA](https://cxmpa.org/tag/usa/)
- [Paris](https://cxmpa.org/tag/paris/)
- [Health First](https://cxmpa.org/tag/health-first/)
- [Gore Mutual](https://cxmpa.org/tag/gore-mutual/)
- [BMO](https://cxmpa.org/tag/bmo/)
- [Elixir](https://cxmpa.org/tag/elixir/)
- [Tango](https://cxmpa.org/tag/tango/)
- [Clarity](https://cxmpa.org/tag/clarity/)
- [uBiz](https://cxmpa.org/tag/ubiz/)
- [ISA](https://cxmpa.org/tag/isa/)
- [International](https://cxmpa.org/tag/international/)
- [Sign](https://cxmpa.org/tag/sign/)
- [Association](https://cxmpa.org/tag/association/)
- [Sign Expo](https://cxmpa.org/tag/sign-expo/)
- [Wide Format](https://cxmpa.org/tag/wide-format/)
- [Vegas](https://cxmpa.org/tag/vegas/)
- [Brian Platte](https://cxmpa.org/tag/brian-platte/)
- [Award](https://cxmpa.org/tag/award/)
- [ProcessDirector](https://cxmpa.org/tag/processdirector/)
- [Board](https://cxmpa.org/tag/board/)
- [Customer Journey](https://cxmpa.org/tag/customer-journey/)
- [Best Practices](https://cxmpa.org/tag/best-practices/)
- [Veterans](https://cxmpa.org/tag/veterans/)
- [Veterans Matter](https://cxmpa.org/tag/veterans-matter/)
- [Donations](https://cxmpa.org/tag/donations/)
- [Charity](https://cxmpa.org/tag/charity/)
- [Abdool](https://cxmpa.org/tag/abdool/)
- [M-EDP](https://cxmpa.org/tag/m-edp/)
- [Datalogics](https://cxmpa.org/tag/datalogics/)
- [Exhibitor](https://cxmpa.org/tag/exhibitor/)
- [Kuznicki](https://cxmpa.org/tag/kuznicki/)
- [Print17](https://cxmpa.org/tag/print17/)
- [Breakgast](https://cxmpa.org/tag/breakgast/)
- [Call for Presentations](https://cxmpa.org/tag/call-for-presentations/)
- [X18](https://cxmpa.org/tag/x18/)
- [Xploration18](https://cxmpa.org/tag/xploration18/)
- [Speakers](https://cxmpa.org/tag/speakers/)
- [Timberwolves](https://cxmpa.org/tag/timberwolves/)
- [Minnesota](https://cxmpa.org/tag/minnesota/)
- [Minneapolis](https://cxmpa.org/tag/minneapolis/)
- [Xploration 18](https://cxmpa.org/tag/xploration-18/)
- [Rosen](https://cxmpa.org/tag/rosen/)
- [Taylor](https://cxmpa.org/tag/taylor/)
- [Venture Solutions](https://cxmpa.org/tag/venture-solutions/)
- [Keypoint Intelligence](https://cxmpa.org/tag/keypoint-intelligence/)
- [Nominations](https://cxmpa.org/tag/nominations/)
- [Submissions](https://cxmpa.org/tag/submissions/)
- [First Timer](https://cxmpa.org/tag/first-timer/)
- [Program](https://cxmpa.org/tag/program/)
- [Xplor18](https://cxmpa.org/tag/xplor18/)
- [Thursday](https://cxmpa.org/tag/thursday/)
- [Jeff](https://cxmpa.org/tag/jeff/)
- [Evans](https://cxmpa.org/tag/evans/)
- [Presentation](https://cxmpa.org/tag/presentation/)
- [PreConference](https://cxmpa.org/tag/preconference/)
- [Accessibility](https://cxmpa.org/tag/accessibility/)
- [Quadient](https://cxmpa.org/tag/quadient/)
- [Espire](https://cxmpa.org/tag/espire/)
- [Kern](https://cxmpa.org/tag/kern/)
- [PDF Association](https://cxmpa.org/tag/pdf-association/)
- [Screen](https://cxmpa.org/tag/screen/)
- [Smart Communications](https://cxmpa.org/tag/smart-communications/)
- [Xante](https://cxmpa.org/tag/xante/)
- [Vendors](https://cxmpa.org/tag/vendors/)
- [SOC2](https://cxmpa.org/tag/soc2/)
- [Compliance](https://cxmpa.org/tag/compliance/)
- [Print18](https://cxmpa.org/tag/print18/)
- [InfoTrebds](https://cxmpa.org/tag/infotrebds/)
- [Xplor at Print](https://cxmpa.org/tag/xplor-at-print/)
- [Toronto](https://cxmpa.org/tag/toronto/)
- [Messagepoint](https://cxmpa.org/tag/messagepoint/)
- [XPLOR19](https://cxmpa.org/tag/xplor19/)
- [Event](https://cxmpa.org/tag/event/)
- [Speaking](https://cxmpa.org/tag/speaking/)
- [Mandalay Bay](https://cxmpa.org/tag/mandalay-bay/)
- [New](https://cxmpa.org/tag/new/)
- [Attendee](https://cxmpa.org/tag/attendee/)
- [Vendor](https://cxmpa.org/tag/vendor/)
- [Forum](https://cxmpa.org/tag/forum/)
- [Sponsorship](https://cxmpa.org/tag/sponsorship/)
- [Roadshow](https://cxmpa.org/tag/roadshow/)
- [Region](https://cxmpa.org/tag/region/)
- [Meetings](https://cxmpa.org/tag/meetings/)
- [Show](https://cxmpa.org/tag/show/)
- [X19](https://cxmpa.org/tag/x19/)
- [Sessions](https://cxmpa.org/tag/sessions/)
- [Panels](https://cxmpa.org/tag/panels/)
- [Statement](https://cxmpa.org/tag/statement/)
- [Bill](https://cxmpa.org/tag/bill/)
- [SignExpo](https://cxmpa.org/tag/signexpo/)
- [Mandalay](https://cxmpa.org/tag/mandalay/)
- [LeadingFORUM](https://cxmpa.org/tag/leadingforum/)
- [APTech](https://cxmpa.org/tag/aptech/)
- [RRD](https://cxmpa.org/tag/rrd/)
- [TEC](https://cxmpa.org/tag/tec/)
- [Podcast](https://cxmpa.org/tag/podcast/)
- [CalPoly](https://cxmpa.org/tag/calpoly/)
- [DirectMail2.0](https://cxmpa.org/tag/directmail2-0/)
- [BlueCrest](https://cxmpa.org/tag/bluecrest/)
- [Tecra](https://cxmpa.org/tag/tecra/)
- [TEC Mailing](https://cxmpa.org/tag/tec-mailing/)
- [GrayHair](https://cxmpa.org/tag/grayhair/)
- [Foxit](https://cxmpa.org/tag/foxit/)
- [City of Toronto](https://cxmpa.org/tag/city-of-toronto/)
- [Archives](https://cxmpa.org/tag/archives/)
- [EDA](https://cxmpa.org/tag/eda/)
- [Electronic Document Professional](https://cxmpa.org/tag/electronic-document-professional/)
- [promotion](https://cxmpa.org/tag/promotion/)
- [special](https://cxmpa.org/tag/special/)
- [PRINT19](https://cxmpa.org/tag/print19/)
- [XPLOR20](https://cxmpa.org/tag/xplor20/)
- [TradeWinds](https://cxmpa.org/tag/tradewinds/)
- [St. Pete](https://cxmpa.org/tag/st-pete/)
- [Workflow](https://cxmpa.org/tag/workflow/)
- [Omaha](https://cxmpa.org/tag/omaha/)
- [Fiserv](https://cxmpa.org/tag/fiserv/)
- [Transformation](https://cxmpa.org/tag/transformation/)
- [Philadelphia](https://cxmpa.org/tag/philadelphia/)
- [FTRP](https://cxmpa.org/tag/ftrp/)
- [2020](https://cxmpa.org/tag/2020/)
- [Redesign](https://cxmpa.org/tag/redesign/)
- [General Session](https://cxmpa.org/tag/general-session/)
- [CommonLook](https://cxmpa.org/tag/commonlook/)
- [Content Critical](https://cxmpa.org/tag/content-critical/)
- [BlueRush](https://cxmpa.org/tag/bluerush/)
- [AFP Habitat](https://cxmpa.org/tag/afp-habitat/)
- [Aspire](https://cxmpa.org/tag/aspire/)
- [Kaspar](https://cxmpa.org/tag/kaspar/)
- [Roos](https://cxmpa.org/tag/roos/)
- [Antoine](https://cxmpa.org/tag/antoine/)
- [Dupont](https://cxmpa.org/tag/dupont/)
- [Virtual](https://cxmpa.org/tag/virtual/)
- [Gimbel](https://cxmpa.org/tag/gimbel/)
- [Better Business](https://cxmpa.org/tag/better-business/)
- [Data](https://cxmpa.org/tag/data/)
- [AI](https://cxmpa.org/tag/ai/)
- [Artificial](https://cxmpa.org/tag/artificial/)
- [Intelligence](https://cxmpa.org/tag/intelligence/)
- [XPLOR21](https://cxmpa.org/tag/xplor21/)
- [2021](https://cxmpa.org/tag/2021/)
- [Printing United](https://cxmpa.org/tag/printing-united/)
- [Gimbel & Associates](https://cxmpa.org/tag/gimbel-associates/)
- [Platinum](https://cxmpa.org/tag/platinum/)
- [GhostDraft](https://cxmpa.org/tag/ghostdraft/)
- [Beach](https://cxmpa.org/tag/beach/)
- [Consultant](https://cxmpa.org/tag/consultant/)
- [Meetup](https://cxmpa.org/tag/meetup/)
- [CXM](https://cxmpa.org/tag/cxm/)
- [transactional](https://cxmpa.org/tag/transactional/)
- [COVID](https://cxmpa.org/tag/covid/)
- [COVID19](https://cxmpa.org/tag/covid19/)
- [Delta](https://cxmpa.org/tag/delta/)
- [Winners](https://cxmpa.org/tag/winners/)
- [Massachusetts Commissionfor the Blind](https://cxmpa.org/tag/massachusetts-commissionfor-the-blind/)
- [Pink Elephant](https://cxmpa.org/tag/pink-elephant/)
- [CSG](https://cxmpa.org/tag/csg/)
- [Amazon](https://cxmpa.org/tag/amazon/)
- [XPLOR22](https://cxmpa.org/tag/xplor22/)
- [Trends](https://cxmpa.org/tag/trends/)
- [Exhibits](https://cxmpa.org/tag/exhibits/)
- [Passes](https://cxmpa.org/tag/passes/)
- [Smart](https://cxmpa.org/tag/smart/)
- [MetLife](https://cxmpa.org/tag/metlife/)
- [Crawford Tech](https://cxmpa.org/tag/crawford-tech/)
- [Papyrus SOftware](https://cxmpa.org/tag/papyrus-software/)
- [Auction](https://cxmpa.org/tag/auction/)
- [RioCrest](https://cxmpa.org/tag/riocrest/)
- [X22](https://cxmpa.org/tag/x22/)
- [Panelist](https://cxmpa.org/tag/panelist/)
- [NAPCO](https://cxmpa.org/tag/napco/)
- [Automation](https://cxmpa.org/tag/automation/)
- [ABOD](https://cxmpa.org/tag/abod/)
- [Partner](https://cxmpa.org/tag/partner/)
- [Diamond](https://cxmpa.org/tag/diamond/)
- [Summit](https://cxmpa.org/tag/summit/)
- [CCM Summit](https://cxmpa.org/tag/ccm-summit/)
- [2023](https://cxmpa.org/tag/2023/)
- [XPLOR23](https://cxmpa.org/tag/xplor23/)
- [Quantre](https://cxmpa.org/tag/quantre/)
- [Speaker](https://cxmpa.org/tag/speaker/)
- [Designation](https://cxmpa.org/tag/designation/)
- [College](https://cxmpa.org/tag/college/)
- [Degree](https://cxmpa.org/tag/degree/)
- [Communication](https://cxmpa.org/tag/communication/)
- [Member](https://cxmpa.org/tag/member/)
- [Benefit](https://cxmpa.org/tag/benefit/)
- [Partners](https://cxmpa.org/tag/partners/)
- [Macrosoft](https://cxmpa.org/tag/macrosoft/)
- [Papyrus](https://cxmpa.org/tag/papyrus/)
- [CCMSummit23](https://cxmpa.org/tag/ccmsummit23/)
- [ECP](https://cxmpa.org/tag/ecp/)
- [XPLOR24](https://cxmpa.org/tag/xplor24/)
- [free](https://cxmpa.org/tag/free/)
- [attend](https://cxmpa.org/tag/attend/)
- [Summit 24](https://cxmpa.org/tag/summit-24/)
- [School](https://cxmpa.org/tag/school/)
- [Summit24](https://cxmpa.org/tag/summit24/)
- [Statements](https://cxmpa.org/tag/statements/)
- [Bills](https://cxmpa.org/tag/bills/)
- [Software](https://cxmpa.org/tag/software/)
- [scholarships](https://cxmpa.org/tag/scholarships/)

## Type

- [et_code_snippet_html_js](https://cxmpa.org/et_code_snippet_type/et_code_snippet_html_js/)
- [et_code_snippet_css](https://cxmpa.org/et_code_snippet_type/et_code_snippet_css/)